Very clean with very friendly and helpful staff. Good location with air conditioned room
Room was small but adequate for a short stay. In London you don't spent much time there anyway.
The hotel was very clean and comfortable
Location of hotel
not keen on being in the basement but did not effect my stay
We booked this hotel for a visit to the Chelsea Flower Show. The hotel
was very easy to find and only a short walk from South Kensington tube
station. Ideally positioned also for visiting the Natural History Museum
(just across the road). The staff were very friendly, polite and helpful
and the hotel was very clean. The room also was clean and modern but it
was a bit small. Our double bed was butted up to the wall. It was
certainly cosy! I didn't notice the noise too much but it is London
after all! For the time of year we thought it was quite reasonably
priced. We didn't try the food so are unable to comment. As we
didn't spend too much time in the room apart from to sleep it suited
our needs well.
Our room was a bit small.
Clean and easily accessed rooms with a good shower and clean sheets and towels.
Nothing that I didn't like.
Friendly Helpful staff
Comfortable bed - slept well
Room small but definitely OK for 1 night but would upgrade for more.
Eden Plaza was very well placed for Hyde Park and the Royal Albert Hall. Lots of opportunities for eating only a short walk away. Staff were efficient and friendly. The room was fine for our 1 night stay.
The television was a bit too high up on the wall.
Clean, tidy and fresh smelling room.
No bar facility.
Clean and convinent for Albert hall
Quick check in and out
Bed against wall cramped
No were to put case
Towel rail in bathroom to high
No shelf in bathroom to put toiletries
Noise of traffic from two busy rds
Tube very close short walk away
Very and I mean very small room we stayed in - an art in cramming two people into a small space
very clean rooms compact but confortable
Clean, comfy bed, good location, helpful staff.
The room was small and bit noisy because of the traffic. I had to ask the reception to turn the heat up in the room. It was not possible to do it in the room itself.
Location is good and staff was friendly..
Small room , but I believe that most room's hotels in London same...
Very polite welcoming staff on reception. Room was spotlessly clean and well appointed. Security was well covered.
Room space was adequate for me but for two people it would be cramped
Location was great. Cleanliness. was fine and the continent was good value for money
thought the room was just a bit too small. we only had a small case, wouldn't like to have had a large case. but for one night it was fine.
Staff were friendly and rooms were clean
Rooms were very small and I dint think it was value for money, would have been better staying in a premier inn
Together very good and friendly
A clean hotel with friendly staff. Excellent decor and comfortable bed. Good clean shower room.
The staff were excellent and very helpful. The room was spotless. Location is a 2 minute walk from the subway which is on the picidilly line. Would definatley stay here again.
The location was fantastic.
The rooms were very small for the cost, they look quite spacious on the website. Our door was left open by staff and we didn't feel that this was taken very seriously.
Quadruple room , ideal location, clean and newly decorated , good price , helpful staff
Location is superb
It felt a very relaxing hotel ideally situated.
Ensuite facilities were well finished and the bed was comfortable
A little bit of noise from the traffic at the intersection.
No fuss, no frills, courteous staff.
What I expected. Comfortable, clean and close to royal Albert hall.
I used my debit card to guarantee the room and when we arrived to pay they had already charged my card without my authorisation! I was very annoyed!
Near to metro-stations, quiet neighborhood
Liked the location - it couldn't be better. Museums, Royal Albert Hall, restaurants, shops all within walking distance.
The hotel was sparklingly clean and tidy. The staff were more than helpful.
Rooms very small. Allright for single person but it would be almost impossible for two to move around in the space.This ought to be made clear on the hotel's site.But the room was very clean and comfortable and modern.
I am sorry that there were no sandwiches or snacks available from the foyer bar. That would be nice after a night out.
clean, reliable, business like, friendly, superb value for money,
Comfortable and cosy
There was nothing that I found disagreeable.
Great Location, clean and modern
Room very small, double bed right up to the wall on one side. Ok for one night though.
proximity to museums and South Kensington restaurants.
Nothing (except the lift jammed!)
Location: the Eden Plaza is a block away from the South Kensington
museums and a Piccadilly line tube station. Comfortable, surprisingly
large room on the ground floor (I was given one designed for the
disabled). Free, easy to use WiFi. Good price by prepaying for the room.
Clean. Friendly, efficient staff.
Convenient location, clean hotel room. Easy internet access. Good
breakfast available at a reasonable price.
Hotel room very small, no room for suitcase and little space for
Accessibility to London city centre and transport.
Centrally located and near to London science and History Museums. very near to Train stations.
The rooms were small.
We loved the location of this hotel, with great cafes and restaurants on the doorstep, only a stones throw from the Natural History Museum and a short walk to Kensington Palace. The beds were really comfortable, modern and clean. The staff made our short stay extra special, always very eager to please and nothing was too much trouble. Very friendly hotel in a great location. I plan to return to the hotel with my family and wouldn't hesitate to recommend it to family and friends.
We had one of the basement rooms so the power from the shower wasn't great.
Excellent location walking distance to Harrods, Kensington Gardens, on the Piccaddily line. Would highly recommend if you are looking for a clean hotel on a budget in a good location.
This was my second visit to Eden Plaza and I would definately stay again purely for the location and price.
Rooms are tiny, however, in a city like London you do not spend a lot of time in the room anyway!
Friendly Staff. Welcoming Guests.
Eager to assist.
Immaculately Clean Room.
Very small Room. Too Compact.
Not easy to manouvere.
Staff and location
Room too small
Helpful clean warm
The staff had a welcoming manner and recognised us each day. The small twin room was well designed for best use of space. The temperature in our room was comfortable and it was nice to be able to allow in fresh air.
A sticky patch on carpet- otherwise all fine.
Very good located, near 2 metro stations, Natural History Museum, Victoria & Albert Museum, plenty of coffees and restaurants near by;
Good room service, very clean, tea and coffee amenities in the room
Very small rooms;
Lack of european power plugs
The Hotel Staff were very friendly and helpful, they could not of helped more if they tried.
proximity to museums etc
Location, Friendly Staff
No internet connection to my room !!!
The room was lovely, everything we needed. Even though we were a little away from central area, the tube is a 5 min walk to anywhere you want. We will certainly stay again.
There is nothing to say. All good.
Excellent location , good hotel , good staff , very clean
Very small room which can make it quite claustrophobic .
Did not have breakfast would have preferred it to be included
The staff were very friendly and helpful
the hotel is very well situated and is furnished to a high standard good value for money .