location,design,accessibility,friendliness of staff,welcome,comfortable,clean and very quiet in such a busy area.You are also promised a discount on your next stay!!
location , near tube stations, and handy for wide range of shops
room was on corner of two busy roads got a lot of noise from traffic
The room and wc was always clean, wich is not easy to find in england. the room is not to big, but if you stay on a room with the number 6, you have a room biger than the others.
The breakfast is nice, and not expensive.
The staff is efficient, but not friendly
Everything. Most comfortable bed I have slept in at any hotel. Prime location. Friendly staff. Approachable owner who interacts with customers. Very very clean. Will be staying there again.
Proximity to transport, safe neighbourhood, breakfast was easy and adequate, room clean, staff helpful.
Clean, modern bathrooms, comfortable beds, lots of hot water, wi-fi.
Rooms not sound proof enough. Noise from the outside and especially chatter from other rooms could be heard disdinctly.
clean room, friendly staff, good location.
when travelling with 3 person without small kids (me, my teenager daughter and my mother) it wasn't perfect situation to sleep all three in same bed (with only 2 blankets).
Location - value of money
The room area
The location in Kensington is great - close to a tube stop but also easily walking distance to Kensington and Hyde parks.
The room was small, but clean.
Good location. Clean.
Subway station close to the hotel has no (partial) elevator. If travel from airport to hotel by subway, be prepare to carry your luggage up 20+ steps of stair.
A comfortable stay for a couple with two teenage children.
Nothing, although we didn't eat breakfast there.
Location, Location, Location - close to Museums and tube (Circle and District Lines),
Pleasant, friendly and helpful staff. Beautiful fish tank in foyer.
Tiny, tiny rooms. Grubby carpet in bedrooms. Street noise from frequent emergency vehicles.
Excellent location and overall cleanliness.
We were upgraded to a triple room, so enjoyed extra space. I had heard that rooms are rather small, but ours was fine.
Clean, comfortable hotel in good location, handy to public transport and Kensington High Street - bus stop located outside hotel and Gloucester Road tube station a 5 minute walk. A little traffic noisy, but hey, welcome to London. Well priced for area. Would recommend.
Sewage smell in bathroom, not picked up by house cleaning but was reported to reception on check-out. Didn't report it whilst staying in room because if was broken pipe, would need major work and we were only staying 4 nights.
The staff were very efficient and welcoming. The hotel was agreeable and the room comfortable. The situation is first rate for visiting London with easy access to public transport and several good venues within walking distance. Prices are reasonable.
Everything perfectly satisfactory except for size of rooms
Rooms too small
Really good location, close to the tube station. Lots of local places to eat and near a luxury high street.
Very convenient for venue we wanted, very comfortable and practically suited all our needs.
Nothing to comment on.
For the area , very good value indeed . a small room but it was only £90
and the air condition was blessing on a very warm night we both got a
good night,s sleep.Shower and housekeeping very good , very close to a
tube station . Did not try the breakfast , bit pricey and we were not
hungry . Coffee and tea making facilities availiable .
Room tiny, bijou
The rooms were clean and comfortable
The bathroom was tiny
Freindly helpful courteous staff
Courteous, pleasant staff,
Clean, modern, attractive and comfortable room.
Excellent location; quite comfortable; clean; no problems with Wi-Fi; recommended
The hotel is close to the train station and the staffs are friendly
No fridge, no good restaurant
Terrific location for visiting the city and especially the museums. The room had exactly what I need for a few days stay without unnecessary extra luxery. Everything clean and in good condition.
Efficiently run, comfortable and good value. Conveniently located for Royal Albert Hall and museums.
The location was perfect
The rooms were small but when in london for a short break you dont spend much time in the room anyway
Location is excellent, only metres across from Natural History Museum, tube station minutes away. Hotel is clean and comfortable and great value for money. We stayed here 3 nights are thoroughly enjoyed both London and accommodation.
clean, good price, location
rooms a bit small
The location is PERFECT. 5 minutes to Hyde Park, 5 minutes to Knightsbridge, 5 minutes to the Underground.
The room is a little small, but nevertheless is very comfortable and clean
The staff/owners were so warm and welcoming. We feel like we made real friends.
No a/c. I will either ask next time or travel when there is not a heat wave in session.
Value for money. Staff friendly and helpful and a great location. Kensington is lovely we really enjoyed it. Also super close to the tube.
location perfect, 5 minutes from each tube station oxford street just 10 minutes away, perfect
Convenient for Royal Albert Hall!
Rooms a bit small - don't like the bed against the wall.
Excellent position for the shops, museums and the underground. The room was clean, the shower and bathroom were clean with fresh towels. Rooms are fine if your planning to be out for the majority of your time. Bed comfortable
Noisy as right next to traffic lights and road junction. Had to pay extra for breakfast. Rooms are small
the aircon and the way the room was set out
Hotel was in great location, in between two main line underground stations. A busy hotel but very quite at the same time would happily stay their again.
excellent beds & showers, very clean, good value for money, superb location.
windows not double glazed so could hear traffic, but earplugs work a treat, so not too much of an issue
clean room, nice location, powerful airconditioning, useful free WIFI
light sensor of bathroom, absence of fridge
great location, the staff was very friendly and helpful, cleanliness of the room
Great location, staff extremely helpful. Would only recommend if not traveling with children.
It was the smallest room I have ever seen. Three of us, our bedwas not even a double, no room to swing a wash bag.
The rooms are very clean and very close to central and underground station, nice street view.
The rooms are too small
Nice clean rooms
"London" small, but very efficient rooms
Nice location with a 5 min walkt to the Tube
Friendly welcome excellent position, cleanliness
Staff very polite.
Room size very disappointed.