clean, reliable, business like, friendly, superb value for money,
Comfortable and cosy
There was nothing that I found disagreeable.
Great Location, clean and modern
Room very small, double bed right up to the wall on one side. Ok for one night though.
proximity to museums and South Kensington restaurants.
Nothing (except the lift jammed!)
Location: the Eden Plaza is a block away from the South Kensington
museums and a Piccadilly line tube station. Comfortable, surprisingly
large room on the ground floor (I was given one designed for the
disabled). Free, easy to use WiFi. Good price by prepaying for the room.
Clean. Friendly, efficient staff.
Convenient location, clean hotel room. Easy internet access. Good
breakfast available at a reasonable price.
Hotel room very small, no room for suitcase and little space for
Accessibility to London city centre and transport.
Centrally located and near to London science and History Museums. very near to Train stations.
The rooms were small.
We loved the location of this hotel, with great cafes and restaurants on the doorstep, only a stones throw from the Natural History Museum and a short walk to Kensington Palace. The beds were really comfortable, modern and clean. The staff made our short stay extra special, always very eager to please and nothing was too much trouble. Very friendly hotel in a great location. I plan to return to the hotel with my family and wouldn't hesitate to recommend it to family and friends.
We had one of the basement rooms so the power from the shower wasn't great.
Excellent location walking distance to Harrods, Kensington Gardens, on the Piccaddily line. Would highly recommend if you are looking for a clean hotel on a budget in a good location.
This was my second visit to Eden Plaza and I would definately stay again purely for the location and price.
Rooms are tiny, however, in a city like London you do not spend a lot of time in the room anyway!
Friendly Staff. Welcoming Guests.
Eager to assist.
Immaculately Clean Room.
Very small Room. Too Compact.
Not easy to manouvere.
Staff and location
Room too small
Helpful clean warm
The staff had a welcoming manner and recognised us each day. The small twin room was well designed for best use of space. The temperature in our room was comfortable and it was nice to be able to allow in fresh air.
A sticky patch on carpet- otherwise all fine.
Very good located, near 2 metro stations, Natural History Museum, Victoria & Albert Museum, plenty of coffees and restaurants near by;
Good room service, very clean, tea and coffee amenities in the room
Very small rooms;
Lack of european power plugs
The Hotel Staff were very friendly and helpful, they could not of helped more if they tried.
proximity to museums etc
Location, Friendly Staff
No internet connection to my room !!!
The room was lovely, everything we needed. Even though we were a little away from central area, the tube is a 5 min walk to anywhere you want. We will certainly stay again.
There is nothing to say. All good.
Excellent location , good hotel , good staff , very clean
Very small room which can make it quite claustrophobic .
Did not have breakfast would have preferred it to be included
The staff were very friendly and helpful
the hotel is very well situated and is furnished to a high standard good value for money .
Quiet interior; convenient location; friendly staff
Street noise beat the secondary glazing, noisy A/C (so switched off), expensive breakfast for what was offered (so declined!)
good clean comfortable
Very very convenient for all we had wanted to specifically do on this trip. Lovely and clean everywhere. Beds comfortable and good shower. Easy location and friendly staff.
Location was great!
Hotel was easy to find.
Clean and comfortable.
Rooms were large and wet room just super.
Partner was in wheelchair but can manage a few steps but wouldnt advise for wheelchair bound client.
Breakfast waitress in high heels on tiled floor - it took 8 steps to eating area and 9 steps back from between 6.45am till 8am. We heard each one!!
The location was great for Natural History Museum and the V&A.
Space is at abut tight double beds next to the wall.
Good location, clean rooms and a very nice staff.
Happy, friendly reception on arrival and at all times. Location excellent. Very clean and quiet Good shops, restuarants, tube, buses - and tube direcct to Heathrow - minutes away. No negatives whatsoever. will stay there again.
There was nothing to not like.
Close to the underground - Glouchester and South Kessington, making it an idea location to visit all attractions. Plus the staff were friendly and helpful.
it was very close to the Natural History Museum and the Science Museum
Excellent staff, clean rooms, perfect location (for my conference)
Bit small space in the room, but it was not a big problem
Polite and courteous staff and clean,tidy rooms.
Traffic noise in early hours!
I liked the modern twist which the hotel had. Friendly and helpful staff. Clean and tidy and bright. Location was perfect and lots to see.
Excellent location & easy walking distance to two underground stops (Gloucester & South Ken) & bus stop right outside. Across the road from the Natural History Museum (must see) & an approx 6 minute bus ride to Harrods. Lots of good cafes up towards South Kensington. Rooms serviced every day & very clean.
Not a dislike, but room is very compact (cosy!) with ensuite. Small double bed is up against one wall. Busy intersection & so expect some traffic noise - but this is worth the location & always interesting to look out the window.
The staff were very helpful, the shower was great, the Continental Breakfast had more choices than we anticipated, the beds were comfortable, and it is handy to a tube stop that is on 3 lines.
Upgrading the windows would cut down on the traffic noise.
Very clean and tidy
Room a little on the small side but value for money
Really friendly staff, always bringing a smile! The room was clean and comfortable. The hotel was also located close to everything I wanted to visit so it was perfect.
The Hotel staff were extremely helpful and nothing was to much trouble for them.
The breakfast was excellant although continantal was hearty and very filling.
We came back to the hotel late on the Saturday night after a show at the Albert Hall, didnt feel like then going out to find somewhere to eat, so the hotel receptionist offered to order us pizza etc to our room very thoughtful.
Would definately return......
Nothing all very good ....
Suited my needs perfectly for this trip.
Bit of a smell from the drains in room 111.
Helpful friendly staff
Location central and close to bus and tube, friendly staff,modern room,free internet
Clean. Friendly staff. Free wi-fi. Location. Price.
It was freezing cold and there was an air stream coming through the window above my head at night. Windows need to be tighter.
I complained to the staff about that and about the shower that needed plumbing but nothing happened and I was too busy to complain again. But I was annoyed.
Space was a little bit of a concern, but not too bad.
good value for money in a city awash with overpriced hotels with half the style, comfort,
the carpet in the room was marked, the duvet could have been larger for the double bed.
The staff was very helpful. The location was perfect and the rooms were very clean.
I liked the fact that i was undisturbed by anyone when i decided to stay in my room a little later on day one of my stay.
price of the internet
Excellent welcome by all staff Very helpful with any queries or directions that we needed. Room was very clean and v comfortable beds We would recommend to others and stay again ourselves
The room was cosy and well maintained. I liked having coffee facilities and good tv, free newspaper. Location is superb, with good access to tube. Staff are friendly and efficient.
Nothing unlikeable about hotel, though I prefer hotels with bar, usually.
The price, comfort, convienience.
Room was very small, but that didn't worry me.