Eden Plaza Kensington Commentaires
68-69 Queensgate (London) SW7 5JT

Les commentaires sont mis à jour par nos clients après leurs séjours au Eden Plaza Kensington. Il y a les opinions des clients concernant l'expérience de leur séjour à Eden Plaza Kensington.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything - just what we needed for our London base for a short visit, and would be happy to stay again.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I stayed 2 nights in this new Hotel with new and modern rooms, just in front of Natural History Museum, 7 minutes from metro station. The staff was really kind, my room (in the basement floor) had a very bad odor (coming from the pipes of the toilet) so after my complaint I was moved to another room (unfortunately just the day after) and they offered me the breakfast.

Room in the basement (level 1 as it is called) don't have windows and are at bad odor risk. Rooms are very very small, especially the single ones. Walls between rooms are really thin, you can here everything your neighbors do. Patisserie of breakfast was not really fresh.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

friendly staff, clean and comfortable room, great location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

My neice and I wanted to visit the V & A so location perfect. Staff were very nice and extremely helpful. Hotel standard very good. I have already recommended it to others and would return in the future.

Absolutely nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

politeness of reception staff cleanliness location free wi-fi


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Well positioned for the tube stations. not far from the Royal Albert Hall which was our main reason for going, also close for the museums. We also found some descent places to eat all in walking distance of the hotel.

We had a twin room which was very nice but would have been better if it could have been a bit bigger.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Clean, friendly and good location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location - hotel was comfortable


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

excellent choice for breakfast, very friendly and helpfull staff. put things right very quickly.(hair dryer didnt work)

pillows very uncomfortable as i think made of memory foam so not moldable. very irritating interruptions on tv screen to inform of breakfast delays. room lovely and spacious but a horrible battleship grey. wouldnt be good to stay for a week in case you suffer from depression. why are modern hotels using these gloomy colours- shame


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel was close to where we wanted to be, i.e the museums and Royal Albert hall. Nice room with comfy beds. I would definitely book here again as it was very good value.

The en suite shower room was very small but OK, walls were a bit thin so very reliant on fellow guests to keep the noise down, which they mostly did.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very clean, compact and comfortable. Excellent continental breakfast.

Broken pop-up bath plug so couldn't use.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location excellent, for RAH, V&A, underground, restaurants etc Friendly helpful staff Modern clean hotel Free wifi

Rooms very small


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Reception staff were very friendly and helpful. Room was very clean, functional and modern. Location provides ideal access to museums and the Royal Albert Hall.

No separate bar area . Twin room was very small with end to end beds.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location, brilliant value, clean, well equipped, what more could you need for an overnight stay.

Room was a little pokey, in the basement, but I booked 3 hours before I turned up, so that might be why!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Ideally located for The Royal Albert Hall, as well as a short walk from the nearest tube stations.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was fantastic, great value for money and the staff were extremely friendly and helpful, would definitely recommend and intend to use this hotel in the future.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

We had a really good family room,with a great sized bathroom,excellent value for money well positioned for the sites of London,staff very friendly.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location within easy walking distance from both Gloucester Road tube station and the wonderful Victoria and Albert Museum.

The hotel location marked on the Metro map was totally wrong and had us walking about 1.5 km out of our way with our luggage and a London days travel. Hotel reception wiped their hands of the problem and were not interested in informing the Metro. Other maps were also incorrect.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

No nonsense feel; quiet - no running along corridors; excellent location; comfy beds

Very compact - didn't spend much time in the room, but the sink in the bathroom is verging on ridiculous


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Modern look, nice position near the museums area and metropolitan trains

Small room. Anyway it's avarege for the London hotel standard


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Pro-active staff Clean room Location

Bed too small for 2 persons


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

not enough room space


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

My single room was small but perfectly formed! Nice and modern. Good T.V. and shower room.

Doors have to be slammed to close. Creates noise which can wake one up. Also, the towel rail is the shower room is placed so high up I couldn't reach the bath towel! I am 5ft. 2ins.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location good value for money

rooms were too small poor breakfast


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The Eden Plaza Hotel is in a good location for The Royal Albert Hall & The Natural History, Science & V&A Museums.

Nothing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was excellent for me as it is 5 minutes from the Royal Abert Hall and I was going to a concert there. Sid, the night receptionist, was extremely helpful in recommending local amenities.

I think a continental breakfast could have been included as I paid £99 for the room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

staff, location very good

small rooms and WC


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

As previous people have said the rooms are on the small side but I would defiantly stay again. It was very clean and comfortable. Also the towels were change every day. Great value for money.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location was great, staff were very good

Room size was ridiculously small


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Comfortable bed; I was upgraded to a 2-person room. Great location within easy walking distance of South Kensington museums. Helpful staff. Good price when prepaid.

Rather sluggish WiFi.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

This is a simple, basic hotel that is very well situated and offers a straightforward value for money. The room was fine, the bed was comfortable and everything worked.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Room and bathroom effective functionality.

Relatively small for the same rate


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location,design,accessibility,friendliness of staff,welcome,comfortable,clean and very quiet in such a busy area.You are also promised a discount on your next stay!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location , near tube stations, and handy for wide range of shops

room was on corner of two busy roads got a lot of noise from traffic


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The room and wc was always clean, wich is not easy to find in england. the room is not to big, but if you stay on a room with the number 6, you have a room biger than the others. The breakfast is nice, and not expensive.

The staff is efficient, but not friendly


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything. Most comfortable bed I have slept in at any hotel. Prime location. Friendly staff. Approachable owner who interacts with customers. Very very clean. Will be staying there again.

N/A


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great Location!

inefficiently soundproof


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Proximity to transport, safe neighbourhood, breakfast was easy and adequate, room clean, staff helpful.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Clean, modern bathrooms, comfortable beds, lots of hot water, wi-fi.

Rooms not sound proof enough. Noise from the outside and especially chatter from other rooms could be heard disdinctly.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

clean room, friendly staff, good location.

when travelling with 3 person without small kids (me, my teenager daughter and my mother) it wasn't perfect situation to sleep all three in same bed (with only 2 blankets).


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location - value of money

The room area


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location in Kensington is great - close to a tube stop but also easily walking distance to Kensington and Hyde parks.

The room was small, but clean.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. Clean.

Subway station close to the hotel has no (partial) elevator. If travel from airport to hotel by subway, be prepare to carry your luggage up 20+ steps of stair.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

A comfortable stay for a couple with two teenage children. Great location. Reasonable price. Powerful shower. Friendly staff.

Nothing, although we didn't eat breakfast there.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, Location, Location - close to Museums and tube (Circle and District Lines), Pleasant, friendly and helpful staff. Beautiful fish tank in foyer.

Tiny, tiny rooms. Grubby carpet in bedrooms. Street noise from frequent emergency vehicles.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location and overall cleanliness.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

We were upgraded to a triple room, so enjoyed extra space. I had heard that rooms are rather small, but ours was fine.

No drawbacks.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Clean, comfortable hotel in good location, handy to public transport and Kensington High Street - bus stop located outside hotel and Gloucester Road tube station a 5 minute walk. A little traffic noisy, but hey, welcome to London. Well priced for area. Would recommend.

Sewage smell in bathroom, not picked up by house cleaning but was reported to reception on check-out. Didn't report it whilst staying in room because if was broken pipe, would need major work and we were only staying 4 nights.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were very efficient and welcoming. The hotel was agreeable and the room comfortable. The situation is first rate for visiting London with easy access to public transport and several good venues within walking distance. Prices are reasonable.