The hotel is close to the train station and the staffs are friendly
No fridge, no good restaurant
Terrific location for visiting the city and especially the museums. The room had exactly what I need for a few days stay without unnecessary extra luxery. Everything clean and in good condition.
Efficiently run, comfortable and good value. Conveniently located for Royal Albert Hall and museums.
The location was perfect
The rooms were small but when in london for a short break you dont spend much time in the room anyway
Location is excellent, only metres across from Natural History Museum, tube station minutes away. Hotel is clean and comfortable and great value for money. We stayed here 3 nights are thoroughly enjoyed both London and accommodation.
clean, good price, location
rooms a bit small
The location is PERFECT. 5 minutes to Hyde Park, 5 minutes to Knightsbridge, 5 minutes to the Underground.
The room is a little small, but nevertheless is very comfortable and clean
The staff/owners were so warm and welcoming. We feel like we made real friends.
No a/c. I will either ask next time or travel when there is not a heat wave in session.
Value for money. Staff friendly and helpful and a great location. Kensington is lovely we really enjoyed it. Also super close to the tube.
location perfect, 5 minutes from each tube station oxford street just 10 minutes away, perfect
Convenient for Royal Albert Hall!
Rooms a bit small - don't like the bed against the wall.
Excellent position for the shops, museums and the underground. The room was clean, the shower and bathroom were clean with fresh towels. Rooms are fine if your planning to be out for the majority of your time. Bed comfortable
Noisy as right next to traffic lights and road junction. Had to pay extra for breakfast. Rooms are small
the aircon and the way the room was set out
Hotel was in great location, in between two main line underground stations. A busy hotel but very quite at the same time would happily stay their again.
excellent beds & showers, very clean, good value for money, superb location.
windows not double glazed so could hear traffic, but earplugs work a treat, so not too much of an issue
clean room, nice location, powerful airconditioning, useful free WIFI
light sensor of bathroom, absence of fridge
great location, the staff was very friendly and helpful, cleanliness of the room
Great location, staff extremely helpful. Would only recommend if not traveling with children.
It was the smallest room I have ever seen. Three of us, our bedwas not even a double, no room to swing a wash bag.
The rooms are very clean and very close to central and underground station, nice street view.
The rooms are too small
Nice clean rooms
"London" small, but very efficient rooms
Nice location with a 5 min walkt to the Tube
Friendly welcome excellent position, cleanliness
Staff very polite.
Room size very disappointed.
Good location, good value for money
friendly. spotlessly clean, close to tube station,
the double room was TINY. You could only access the bed from one side as it was up against the wall and even then there was only room for one person to stand beside it and the room fixtures.
Location. Good aircon/heating.
Friendly welcome, very clean and looks recently refurbished.
Good value in London
Our double room had two single beds in it as well - so very little floor space.
The hotel was fairly small but decorated and designed beautifully with the space they had. I stayed in a twin room which had a double bed and a single.. It was a great size extremely clean and comfortable.
Corteous staff. Nice, modern-looking room with air conditioning and comfy bed. Great location for tourists at posh Kensington, plenty of restaurants, museums, tube stations.
Bathroom is quite small even by London standards, albeit clean and with a good shower. Expensive for a so-called budget hotel, but this applies to London in general anyway...
To be able to walk to the Museums and South Ken restaurants are very good. Clean and very safe environment.
Reception staff were friendly and helpful. The hotel was modern, clean and comfortable. Although the room was quite small, the finish was very good. Breakfast though a little basic was more than adequate. Overall the whole experience was excellent
Wifi in room was slow and I had to step outside the room to get decent signal. Breakfast staff could be a bit more caring, thought their service was adequate. Internet photos do not really indicate smallness of the room. None of these negatives is really significant.
Staff were very accommodating with any queries we had. Breakfast was
very good and staff person efficient - however, a good morning smile
would have been nice.
Disappointed in size of room, but that probably is our fault in not
paying a higher price.
Good shower, comfortable bed, excellent individual room temperature control. Staff were helpful, allowing me to store my luggage in a locked room all day on the day I left. Nice to have a lift. Very conveniently located between two nearby underground stops.
The tiny sink -- so typical of British hotels.
Kind friendly atmosphere
Rooms were adequate but small
The staff were very helpful and polite, the room was neat and the internet connection was excellent.
The cleeners messed with our luggage every time they were in the room.
Amazing location, friendly and happy staff. Great appreciation of how much effort has gone into ensuring that the Eden Plaza is modern, clean and offers its guests a happy stay.
Rooms are small BUT, once you get over the surprise it becomes less important as this hotel is more a base to either do business and/or explore London.
The location of this hotel is perfect,with shopping and restaurant and museums near by.
small rooms but very clean
Great service, kind and polite to help us out
good location, right opposite the natural history museum which is really convenient
It was a small room and with our luggage we felt a little bit packed up. 2 big luggages, 2 hand bags you need some space to fit them!
Very comfortable hotel ideally situauted for many local attractions and easy access to the underground
location, and the service, friendly staffs
It was simple, small and clean.
Great location for Imperial College (reason for visit), and leisure in Hyde Park, local restaurants, shopping , Albert Hall
Twin beds foot-to-foot, long, slim room, although very clean.
the friendliness and helpfulness of the staff. Certainly the location and the cleanliness of the hotel.
Although this is not a complaint - the room we were allocated was adequate but quite small and claustrophobic. I would certainly use the hotel again but request a larger room.
I thoroughly enjoyed my study at the Eden Plaza hotel. The location was perfect, just a short walk to the South Kensington tube station. The room was small, but very clean. Staff were very helpful and friendly. I wound definitely recommend this hotel to other people.
there was nothing to dislike about the Hotel
Staff were responsive. Hotel was comfortable and clean with plenty of stuff for tea and coffee.
Room was rated as a 'triple' but was very small; there was not enough room for two small cases.