Accueil, disponibilité et serviabilité du personnel, petit déjeuner
Le petit déjeuner anglais
La chambre avait besoin d'être rafraîchie
we had very nice room number 1006!
Satisfactory. Great value for money.
Everything about the hotel was spot on
Friendly staff, spacious room.
Dinner and breakfast was very good quality and the room had everything you could ask for, I have stayed a number of times and the staff are very helpful and car parking is good, a very enjoyable stay and I recommend this hotel.
the price of the room. a bit on the high side for that type of hotel
The staff were pleasant and give concise, succinct and clear directions to room. The breakfast was excellent. There was plenty of safe parking.
The staff were very helpful, with the small problem we had the were very quick to deal with and fix the problem. Excelleant value for money, breakfast was great. Would stay again.
Parking could be better.
Staff were very helpful, I have stayed before and will stay again
sight see birmingham
We paid for this hotel on arrival using my credit card.
Good room and excellent breakfast
easy reach of birmingham city centre
bit cold
Checkout by 12 and really nice breakfast. Felt like a real sunday morning, rather than having to rush out by 10 or 11...
Location.
the bed- mattress old and lumpy.
Breakfast was first class
Hotel needs a little spent on it
The staff were friendly and helpful, the room was clean and comfortable
there was no shower but the bath was good. The decor required a coat of paint and a few minor repairs to the woodwork
convenience
Generally quite a good stay.
We got everything we paid for, twin room, en suite and a full english buffet all for £55 per night.
Room keeping knocked on the door twice before it was time to check out, waking me up both times.
Staff were very kind and helpful
Quality of food
Size of room
good position, friendly staff. excellent breakfast. convenient parking, very good value
the whole place has a slightly 'worn' look. Our bath was in a very poor state (peeling and very badly stained) but the shower was good, hot and powerful.
Helpful Receptionist, Good Location.
The room we were first put in... the heating didnt work and the bathroom smelled of Urine. The second room was fine although the receptionist said heating went on and off every 20 mins throughout the night, this did not happen.
So close o the city center
good value for money - convenient location - helpful satff
was a bit shabby in places but didnt really expect more for the price.
The helpful and very polite staff.
Good service. Near Town. Excellend choice for breakfast
Room was chilly.Very draughty
buffet breakfast, staff services and manner
stuffy with smoke everywhere. children's room was far from parent's room contrary to our request
shower too small
Its convenient location for the city centre and well-informed reception clerks
Some hassles with table settings for breakfast
convenience of location
Although acceptable, the hotel was badly in need of an update. Carpets, decor etc. very dowdy.
