Asara Wine Estate & Hotel Commentaires
Polkadraai Street (Stellenbosch) 7599

Les commentaires sont mis à jour par nos clients après leurs séjours au Asara Wine Estate & Hotel. Il y a les opinions des clients concernant l'expérience de leur séjour à Asara Wine Estate & Hotel.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Setting, rooms, bathrooms, facilities aand luxury

Raphael restuarant - food very poor and service not up to std . wine tasting was also 3 star


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel itself is set in a stunning place with amazing views from the room as well as from the bar / restaurant. The front of house staff are efficient - but not warm.

What let's this hotel down is the lack of cohesive service in the restaurant, it's all a bit rushed, they don't seem to communicate with each other and we got the impression that they weren't happy. Very few smiles across the whole of the estate which is sad as this place could be "really" good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent restaurant, bar and deli

No gym


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Attention to detail

no gym to work out in


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

awesome hotel, truly deserving of its 5 star rating. went the extra mile for our honeymoon night by adding complimentary strawberries & champagne when we got back to our room the evening.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Spacious room and bathroom; excellent food - breakfast some tof the best we have seen. Price of wine good - beautiful setting.

Limitd TV channels - no tablecloths on tables in diningroom.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Gorgeous location with unbeatable service and great food.

Nothing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent facilities in a great location. The superior rooms are large and well appointed with a good size bathroom and balcony. Every effort is made to keep the premises spotless. The front office staff were very helpful.

The breakfast quality was not as good as the other hotels that we stayed in on our South African trip. The service was too mechanical and there was no personal touch.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

We enjoyed the stay very much. Beautiful hotel, great breakfast with amazing views, exquisite dinner at Raphael's, friendly and helpful staff.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

the location, the staff and the level of comfort in the accommodation

nothing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Relax, very friendly stuff, very good wines

We had only 5 days to be there. Next time we will stay longer.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good food and restaurant great value onfood and wine


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Asara is really 5 stars worth. We were well looked after!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Friendly and helpful staff Beautiful scenery/surroundings Close to Stellenbosch and Cape Town Breakfast variety and quality Quiet hotel with restaurant separated from it Rooms beautiful and

None


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

General luxurious ambience, spacious and relaxing accommodation and location, staff very friendly and enjoyed the discounted walk-in rate the second time!

The room on the second night was a little far from the car park but nothing serious!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good 5 star hotel!

Staff can be better trained to have professional service, bad management!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Even in the deluxe room, only one person can use shower with hot water.. You need to wait a hour for second person..


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

It is just a wonderful place. Entering the gate is like entering wonderland :). As we visited Asara in early spring, floor heating was much appreciated.

Although, we bought two bottles of wine they charged us for tasting. For the price you better have a full glass at their restaurant. The wine was pretty good though as was the rest of the hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were really great. The rooms were large and well decorated. Bathrooms are huge! Nice Balcony overlooking the vineyards and pond. Food in main dining room was excellent with good service. Great breakfast with plenty of choices to start the day.

Everything was great!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent facilities, very good value for money.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Breakfast excellent Nice pub / cigar bar

Hotel laid out in seperate blocks and you have to walk outside to your room. Was cold and wet when we stayed. Otherwise property lovely


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The quiet. Friendly porters and restaurant staff. The scenery is magnificent

The receptionist wasnt the friendliest. A seperate spa would have been great.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Room was fantastic food outstanding

Could expand facilities for business center


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location and views are awesome Staff are super friendly and competent Quiet and peaceful

I ate something that made me sick, I think it was my dinner


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

the comfort, breakfast, the wine-tasting, the sigarbar, very frendly staff etc...

that customers from the hotel need to pay yhe wine-tasting, in the winter restaurant and rooms to cold, no indoor swimming pool for a 5 star hotel


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent staff Tranquility Superb food at the Restaurant

Inconvenient parking


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Food excellent

Check in staff unfriendly


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Large room, pleasant welcome and friendly helpful staff. Incredible views over the vineyard and mountains


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Even though we chose one of the cheapest rooms, we were extremely impressed with it. The staff were extremely helpful and the restaurants were excellent.

Nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The food, the facilities, the staff, the views and everything especially how unique the property and the concept is.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is great all round. Once you've checked in you have no reason to be driving around Stellenbosch. I especially loved that there were many options for dining. We also did walks around the estate and the views were just breath taking.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything, absolutely wonderful. Attention to detail was amazing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Rooms are fantastic restaurant is brilliant snf the food outstanding

Reception staff were not very friendly


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything was amazing, the staff are very friendly and warm. I will definitely go back.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great staff, wonderful facilities and rooms, spectacular wine estate setting, and gourmet dinning. A great gateway hotel for the entire Stellenbosch wine area

No negatives


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is located in a beautiful landscape, among vineyards, olive trees and a lake, between the mountains... the room is extremely comfortable. Breakfast is excelent and the hotel still has a restaurant, a bar, a delli and, of course, the winery with wine tasting.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great value for money!

We wanted to stay one more night, but the Hotel was unable to accommodate us at the same rate as we received a room upgrade. We were willing to move to a smaller room, but none was available. Would have been nice if they could have been a bit more accommodating.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great place. Awesome location. The staff was great. We went on oye honeymoon and received Champain flowers and chocolates. Very beautifull views


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Absolutely awesome !!! Stunning views , gorgeous room and restaurant. Superb staff. Please do not consider the unbelievable bad reviews. One of our best stays ever ...


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Accommodation outstanding and very comfortable. Food Excellent / Staff were very efficient and very friendly and everyone made us feel most welcome. We will definitely be back. I have recommended venue for a wedding in the future. Thanks very much!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

heated clean room, reception on arrival golf cart and wine to our room, the upgrade

nothing....


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The serenity and calmness


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

All of it.

You have to park your vehicle far from the room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Exellent views, exellent space in room, fabulous bar and meals.

Long distance from car park to rooms.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel made a special effort to make our stay memorable.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The view, the breakfast and dinner The friendly staff The facilities

Nothing comes to mind!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything! This was a superb offering.

The limited number of DSTV channels. Too many foreign channels (although perfect for foreign guests). SA guests need more than one Sports channel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

luxury, away from city , tranquility, hiking in the vineyards.

A poor cut of rib eye steak at Raphael's Restaurant. 200g steak of which about 80g uneatable fat! Maitre d "shrugged", he'll tell the chef!!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel was wonderfully relaxing with stunning views. There is a bistro and restuarant one can go to, so saves the trip into Stellenbosch. Of course a lovely wine tasting opportunity as well. I was with my older daughter and friends and we had a wonderful time.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very upmarket and we were fortunate to get a very good rate including breakfast - so it was best value for money!