Hotel Sunroute Plaza Shinjuku Commentaires
Shibuya-ku, Yoyogi 2-3-1 (Tokyo) 151-0053

Les commentaires sont mis à jour par nos clients après leurs séjours au Hotel Sunroute Plaza Shinjuku. Il y a les opinions des clients concernant l'expérience de leur séjour à Hotel Sunroute Plaza Shinjuku.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is great. Reception staff very helpful.

Bus schedules to/from airport.. Too long gaps in between.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good hotel, good location. It takes a while to learn which exit from Shinjuku station is nearest the hotel!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Clean rooms & toilet, patient and understanding front desk staff


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was great and the price very reasonable.

The wifi connection in the room was not the best but not a big deal and it worked very well in the lobby so it didn't matter.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location was great. Just 5mins walk frm Jr Shinjuku Station. English-speaking staff who are willing to help you with booking of tours, etc.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location, good meal and the best onsen. Worth yr money. It is a traditional Japanese style room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location nearby train station

bedroom view


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Prefect Location & Facilities as bus&train stations


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

(1) Location, easy accessible - near Shinjuku station, eatery outlets, shopping malls. (2) There's a Family Mart near the hotel. (3) Internet access in room. (4) Individual shower cream, shampoo and conditioner. I dislike 2 in 1 or 3 in 1. (5) Alarm clock provided in addition to phone setting for alarm.

1. The room is small,not much movable space (but the room serves it's function). I booked Economy Double Room, the bed is smaller than a normal Queen bed. The width is about 2 pillows put together. 2. TV programmes - no free inhouse movie. All TV programmes in Japanese. 3. No radio channel. 4. Limited space in vanity top (toilet) to place toiletries.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location near THE station is iDeal for visiting Tokyo or travel around. Facility super


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Hotel's staff and good service, they are eager to help us during staying there for 3 nights.

Nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is very near to train stations and the rooms are clean.

Nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Informative, helpful and friendly reception. Location of hotel is amazing. So close to shops and restaurants.

The two rubbish bins in the room were extremely small, we had excess rubbish which the maid did not take away after the first day. I left a note on their comment form and took rubbish to them. All was good after that. all additional ones were taken away during cleaning during my one week stay.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Professional and helpful staff, very respectful and great location. Very accessible to shops, station, etc.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to train station and shopping area. Staffs speak English pretty well and were helpful to answer questions and make booking reservation for restaurant for us


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The bed is so comfortable may b is rm630 pernite so the bed is different from my sister room rm370 pernite

Some room need insufficient should provide it for me like spoon always call to front desk to request


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to Shinjuku station and Takashimaya Nice, helpful staffs The hotel allowed me to keep my luggage there 4-5 days before check-in for free

Slow wifi speed (use one common password for every room) Easily clogged toilet Automatic toilet seat- low quality water spray, no heating seat No body lotion in toilet (but had shaving solution instead) No complimentary drinking water


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very comfortable and clean with very helpful staff whose English was very good


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

i love the location. very near to places for good food and shopping areas. hotel is very clean and very honest housemaids.

rooms are very small.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Staff were friendly and helpful and knowledgeable. Location was excellent as it was very close to shinjuku station and lots of shopping complex and local eateries within walking distance.

Room was too small for 2 even for a economy double room. They didnt even provide bottled drinking water in the room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. The rooms and the beds are quite big comparing to other hotel in Tokyo. It's quite comfortable to stay


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, ComputerRoom ....have paper ready to print ....very good for tourist

No ...everthing is so good ...will stay again for next visit in Tokyo


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

i like the location near train station .staff service.and cleanliness


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very convenient location. Room clean and have all facilities needed. Staff are friendly and can communicate very well in English


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like a cleanliness and a good location on an affordable price

Its English nameplate is small so make a bit hard to find


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very clean. Very modern. Reception staff were excellent and helpful. Cleaning staff were excellent. Room was immaculate every day. Great value for money. Very pleasant stay.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like everything about this hotel. The staffs were helpful and they can speak english very well. This hotel also nearby shinjuku train station (about 5 minutes walk). The size of the room quite similar to the hotels in europe.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

4 Minutes away from the station. Very good hotel. Will be here also for the next trip.

very small smoking room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is very clean, with all necessary facilities. Staff are friendly and helpful


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location.

Pillows were a little bit harsh, but ok. There was no air extractor in the bathroom, or if it was... it didn't work.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Opposite Shinjuku station south exit, just 5 minutes walk. Sunday rate is good. We left language for 2 days, free.

room small but everywhere in Tokyo, unless you pay more you may get a better sqm room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location of the hotel which is very convenient, the cleanliness of the room especially the details that the cleaners put into the effort. Room was spotless. Comfortable bed.

Lack of tea spoon in the room and no instant coffee served in the room. Only matcha. Which taste good too.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. Near train station.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Comfortable to travel,near shinjuku station and there are many lines pass.

Small room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like the location.

Small room. No cupboard. Safe box.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Love the location! It's very near the train station, and close to eateries. The staff are wonderful, and speak really good English.

Room was a little small, but that is expected of a hotel in Japan


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel's location near JR station and shopping area.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location ideal as it is very near Shinjuku station and the main shopping areas.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything

Nothing at all


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is very good. Close to the Meiji Shrine and to the Shinjuku station, you can get to and from any airport from there is a bus (way cheaper than a taxi). The staff is very kind.

The rooms are claustrophobic. But this is common in Tokyo.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location

Room is too small


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was perfect and the staff were very helpful and friendly. It is your typical Japan hotel room in that it is small, but efficient. Everything worked and it was clean.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Staff

Breakfast quality


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very strategic location, close to Shinjuku station, shops, and restaurants. Very friendly staffs. Clean and comfy.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very good value for money. Location is right next to Shinjuku station which gives you access to every point in Tokyo. The staff is very polite and nice. The room was nice and clean and big enough to have a sleep and a bath.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is very convenience.the staffs so friendly and speak english very well. The room is very clean and beautiful.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Near shinjuku station, near shopping centre

The check out time at 11 am is too early