Hotel Sunroute Plaza Shinjuku Commentaires
Shibuya-ku, Yoyogi 2-3-1 (Tokyo) 151-0053

Les commentaires sont mis à jour par nos clients après leurs séjours au Hotel Sunroute Plaza Shinjuku. Il y a les opinions des clients concernant l'expérience de leur séjour à Hotel Sunroute Plaza Shinjuku.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very comfortable and clean with very helpful staff whose English was very good


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

i love the location. very near to places for good food and shopping areas. hotel is very clean and very honest housemaids.

rooms are very small.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Staff were friendly and helpful and knowledgeable. Location was excellent as it was very close to shinjuku station and lots of shopping complex and local eateries within walking distance.

Room was too small for 2 even for a economy double room. They didnt even provide bottled drinking water in the room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. The rooms and the beds are quite big comparing to other hotel in Tokyo. It's quite comfortable to stay


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, ComputerRoom ....have paper ready to print ....very good for tourist

No ...everthing is so good ...will stay again for next visit in Tokyo


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

i like the location near train station .staff service.and cleanliness


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very convenient location. Room clean and have all facilities needed. Staff are friendly and can communicate very well in English


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like a cleanliness and a good location on an affordable price

Its English nameplate is small so make a bit hard to find


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very clean. Very modern. Reception staff were excellent and helpful. Cleaning staff were excellent. Room was immaculate every day. Great value for money. Very pleasant stay.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like everything about this hotel. The staffs were helpful and they can speak english very well. This hotel also nearby shinjuku train station (about 5 minutes walk). The size of the room quite similar to the hotels in europe.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

4 Minutes away from the station. Very good hotel. Will be here also for the next trip.

very small smoking room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is very clean, with all necessary facilities. Staff are friendly and helpful


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location.

Pillows were a little bit harsh, but ok. There was no air extractor in the bathroom, or if it was... it didn't work.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Opposite Shinjuku station south exit, just 5 minutes walk. Sunday rate is good. We left language for 2 days, free.

room small but everywhere in Tokyo, unless you pay more you may get a better sqm room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location of the hotel which is very convenient, the cleanliness of the room especially the details that the cleaners put into the effort. Room was spotless. Comfortable bed.

Lack of tea spoon in the room and no instant coffee served in the room. Only matcha. Which taste good too.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. Near train station.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Comfortable to travel,near shinjuku station and there are many lines pass.

Small room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I like the location.

Small room. No cupboard. Safe box.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Love the location! It's very near the train station, and close to eateries. The staff are wonderful, and speak really good English.

Room was a little small, but that is expected of a hotel in Japan


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel's location near JR station and shopping area.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location ideal as it is very near Shinjuku station and the main shopping areas.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything

Nothing at all


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is very good. Close to the Meiji Shrine and to the Shinjuku station, you can get to and from any airport from there is a bus (way cheaper than a taxi). The staff is very kind.

The rooms are claustrophobic. But this is common in Tokyo.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location

Room is too small


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was perfect and the staff were very helpful and friendly. It is your typical Japan hotel room in that it is small, but efficient. Everything worked and it was clean.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Staff

Breakfast quality


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very strategic location, close to Shinjuku station, shops, and restaurants. Very friendly staffs. Clean and comfy.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very good value for money. Location is right next to Shinjuku station which gives you access to every point in Tokyo. The staff is very polite and nice. The room was nice and clean and big enough to have a sleep and a bath.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is very convenience.the staffs so friendly and speak english very well. The room is very clean and beautiful.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Near shinjuku station, near shopping centre

The check out time at 11 am is too early


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location, location and location. Close to Shinjuku Station and to all shopping areas, though first time visit I was totally lost. To get to the hotel, best to use South Exit.

room bit small though for this kind of price it is a great deal! Would try to stay next time if possible.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

1. The hotel is very close (3 min walking) from Shinjuku central station which is very busy station and you can go anywhere from there 2. The hotel is in the center of Tokyo nearby a lot of places of interest and a lot of shopping nearby 3. Hotel is clean, quiet, stuff is very friendly and helpful

The room is small with no closet, so you need to store your dress in luggage on the floor and then there is no place to step in the room. But we managed it well so it wasn't a big problem


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

new, clean, location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Standard rooms given that it is Japan. The hotel is in a great location! Close to the Shinjuku train station and Subway. Large and clean hotel


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were very helpful and very close to the subway.

Nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to shinjuku station, 5 min walk.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location was excellent, no one in our party could find any faults. always enough staff on reception and they spoke English. the breakfast was good value and the restaurant food was very good. Please pass on my thanks to Sunroute.

Unable to find anything to complain about.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

close to Shinjuku Station, 24 hours convenient store across the hotel, and there is a shuttle bus to Narita directly from the hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I've stayed here before and Sunroute is our choice in Tokyo.

Foyer needs work. Some of the seating was very stained and needs replacement.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to station. Staff spoke good English.

We did not take breakfast, however we wanted to buy a coffee from breakfast restaurant and were told that we couldn't!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Friendly staff, they were always keen to help and answer any questions. Excellent location, very modern and central


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Superb location, 5 mins walk to Shinjuku station and bus station that provides the direct bus service to Disney. Clean rooms and provides a convenient vending machines room on each floor for guests. Guest lounge on 2nd floor is also very conducive and relaxing. Staff are friendly and helpful and service is exceptionally good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, housekeeping, reception staff, the quality of food

Size of the room (but it is just normal for the Japan hotel standards)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Smart modern hotel, with well facilities, good shopping location, close with subway

Small room, but still slightly bigger room on the same room rate in Japan.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location

The room need to touch up paint on the wall. But other things are good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location, clean rooms and very friendly staff.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Near subway