Commentaires Hotel Sunroute Plaza Shinjuku - Écrire un avis | Lets Book Hotel

Hotel Sunroute Plaza Shinjuku Commentaires
Shibuya-ku, Yoyogi 2-3-1 (Tokyo) 151-0053

Les commentaires sont mis à jour par nos clients après leurs séjours au Hotel Sunroute Plaza Shinjuku. Il y a les opinions des clients concernant l'expérience de leur séjour à Hotel Sunroute Plaza Shinjuku.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to JR Southern Terrace Exit (5min walk) English speaking staff Able to hold luggage for you Able to borrow transformer for laptop (10$ deposit) Laundry machines available (3 washer/3 dryer)

Fridge isn't as cold as it should be. Dryer is not as hot as it should be


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location; helpful staff; comfortable room; good facilities


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location is the best. near to JR station


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location space


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location if on Business. Clean and comfortable Friendly staff Good value for money Narita express directly to Shinjuku is very helpful

Small single rooms, if you are solo and need space go for a twin or double room. No wifi in rooms only cable connection which if free, wifi only availabel in reception. Not good for those without cable port applications


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

1- Situation : in one of liveliest district and near one of bigger station of tokyo 2- quality of services and personnel

No wi-fi in the room : we have to going down in lobby to connect to wi-fi


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I have stayed here for the last three years. I find the hotel rooms very clean.The JR sta is just min away. Department stores are also within walking distance.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were amazing nothing too much trouble, the best service i have had anywhere in the world.

Everytng was excellent no comment, could not fault this hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location of the hotel, near Shinjuku station was excellent for shopping, eating and walking around the lively neighborhood. The hotel lounge provided wifi, computers and printers which were very practical.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location!! Staff are very good. Totally enjoyed my stay in Sunroute. They helped me commute in japanese when I require to speak to shops etc.

There should be hotel-wide wifi instead of just offering at 1st & 2nd floors. Considering how busy & highly used this hotel is, I'm slightly surprised there are some counter staff who do not commute in English especially with many international visitors. Wished there was a pickup service at Shinjuku station especially for those with heavy luggage who cannot lug them across 4 streets to the hotel from the station.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

fast and efficient. they provided large bottles of shampoo, conditioner, body foam. I like the sense of security (lifts, doors). excellent location. very convenient.

pillow! only two pillows and thin...neckache.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Almost everything!

No wireless in the rooms!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The cleanliness of the room when you are back from outside, you can smell that. So clean and I love it. The location is just a step away from everything. The best there is.

Complimentary wifi only in the lobby so you can see all guests cluster around with their gadget in there hands. No conversation. And the wifi speed also very slow. (They also have comp wifi in the room by the cable. But guys, who carry their laptop around the world if you not on your working trip)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The service is good. Receptionist english is good. Provide bus service to airport directly. Hotel near to subway. Food is everwhere

Wifi at lobby only (for the price you pay), seek to reissue my hotel acess card and if u fail to return back, they will charge you the card (500yen) if i'm not mistaken.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Sunroute hotel is very conveniently located near the Shinjuku jr station. Just 5 minutes walk from the station and you will see the hotel. The hotel is very new and it's not a small hotel. I appreciate the service from the staff. I have a special request to arrange for a twin room in the first night and a single room for 2 nights. They have arranged everything for me seamlessly. I left my luggage in the room in the morning on the second day and they moved the luggage to the other room. When I come back from my whole day trip in Disney Sea, I saw my luggage there! I'm very pleased about it!! Everything just works smoothly and the staff were so helpful!!

As usual, the hotel room is small just like most of the other Japanese hotel rooms I've stayed in in the past.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I love the hotel so much...clean..very good location and very nice staff...even give me a birthday note bec it's my birthday when i checked in...i wish to receive a small gift next time..lol....happy and peaceful stay at the hotel..worth my money!!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The reception and the location

The rooms could do with a limitless upgrading but there were clean and adequate


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location only 5 minute walk to train station and plenty of restaurants and cafes nearby. Food in hotel restaurant very good and reasonably priced.

Small bedroom with pod type bathroom.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location close to the metro system and the busy street life of Shinjuku. There are many restaurants around and under the railway station. The hotel room was smallish but nothing bad by Japanese standards and not worse than similar hotels we stayed in around Japan. I would recommend this hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Lack of English TV channels (only one available)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Friendly staff. Very clean. Great location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, friendly staff, efficient and quick with your requests, good English.

The room was way too small.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Free WiFi in reception area. Very close to Shinjuku station and therefore links to airport and all of Tokyo highlights. Comfortable rooms, good variety of toiletries including toothbrush and paste, razor and hair brush!

Breakfast not included. It is available at reasonable cost.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Located centrally yet with a sense of being tucked away from the crowds. Room was of a better size than one expects of Tokyo mid-price hotels. While we were first given a room with a small window and no view, they moved us promptly when asked next day.

My only two issues were nonetheless pretty vital: No wifi in the rooms. It was inconvenient to have to stay in the lobby to connect. And the pillows were odd --- stuffed with what seemed like beans--- and so uncomfortable I found it quite difficult to sleep.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

good access of transportation because next to train station , many shopping spots for fashion, food

little cramp because of small room space but rooms clean and tidy and good room cleaning


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location with easy access to JR and subway lines plus. Wifi was free in guest lobby room. Best was local Scandanavian bakery next to JR station for all breakfast goodies plus many local cafes nearby. Staff (except for one) was super helpful and had good English.

Rooms were a little small plus no window view at all. Breakfast buffet not included and seemed pricey.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Incredible location... Friendly staff

Small room


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

It's near Shinjuku train station and local shops. Transportation to and from Narita Airport is really easy. By getting in and out at jr south- east exit.

On the map show subway exit not jr exit, Plus there is no underground pathway that connected between jr station and local subway line. For first time traveler might get lost or confuse easily.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Loved the location very central will always recommend friendly helpful well informed staff


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location good internet connection good shower

nothing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location. Liked that it had double-glazing to shut out noise.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is everything, it's 2mins from jr station, Takashimaya and 5mins from everything in Shinjuku!!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location near Shinjuku station Efficient and helpful reception staff Luggage storage facilities Airport bus to/from the hotel Small but practical rooms Nice breakfast

Little choice on tv channel (French tv5 missing) No Wifi in rooms


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The comfortable bed, location and airport bus

No wifi in the rooms, only in the lobby.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Clean. Convenient, near Shinjuku station. The best part is transport to airport is just outside the hotel.

Room is small and without wifi access. Therefore, for those using ipad need to go down to the lobby to use wifi access.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very nice hotel, small rooms as usual in Tokyo, more tourists than business travellers

Checkin before 2 P.M. should be possible, many flights from Europe arrive in the morning


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

This hotel was wonderful. The entire hotel staff was friendly and very helpful with directions on how to get to all the favorite tourist attractions. It's location was only 2 blocks away from the Shinjuku station so it was very convenient to get in and out of, and around all of Tokyo by rail, metro and bus.The airport limo bus stops right at the hotel, an added plus


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to eateries like Mac Donald. Room was clean, Staffs was friendly. Bed and pillow was extra comfy. If you want a great night sleep, this is a very quite hotel. Very close to Shinjuku station.

No free coffee but only tea in room. Blanket doesn't breathe, often we need to kick it off(weather in Tokyo was between 0 to 16 degree). Airport shuttle bus have only limited bus to hotel. We were there early and need to walk from Shinjuku station to hotel. No wifi in room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very easy to get to from Narita airport and very nice terrace area to walk around.

The shinjuku train station is very busy.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location was fantastic. Would stay there again, very clean and good value for money. Would highly recommend Sunroute Plaza Shinjuku to anybody staying in Tokyo


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is excellent. The rooms are quite spacious, very clean. The beds are comfortable.

There was no wi-fi in the room. But I had an AirPort Express which solved that problem. There was no complimentary coffee in the room - only tea.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

very good location. easy to train station and airport.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location and clean

A bit overpriced


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Helpful efficient staff, Location excellent


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location close to train station and shopping centers Easy access to toei and Tokyo metro lines

No Internet access available from customer rooms


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Room is very spacey and very clean. Professional check in and out. Location is near subway and Shopping area. Value for money.

Too many mirrors the rooms like love hotel, and if you need to share room with your friend, not lover, it will be inconvenience as Toilet is see through from outside. Wi-fi in the room would be nice. Breakfast is too expensive.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good size rooms. Close to train stations. Airport shuttle service.

Can't think of anything really!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location for a great price


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

good location

rooms are too small


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The clean bathroom and pajamas

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