Commentaires Hotel Sunroute Plaza Shinjuku - Écrire un avis | Lets Book Hotel

Hotel Sunroute Plaza Shinjuku Commentaires
Shibuya-ku, Yoyogi 2-3-1 (Tokyo) 151-0053

Les commentaires sont mis à jour par nos clients après leurs séjours au Hotel Sunroute Plaza Shinjuku. Il y a les opinions des clients concernant l'expérience de leur séjour à Hotel Sunroute Plaza Shinjuku.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is excellent, nearby Shinjuku Station where it has many train lines to different destinations and nearby shopping malls and eating places. Staff are friendly and accommodating. Everything is clean and organized.

Room size was too small for the three of us although I booked 3-person bedroom, but we could live with that.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

About rate of money There much pay by yen only


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Walking distance to Shinjuku Station and Takashimaya Time Square

Wifi only in the lobby


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very good location and very convenience as the hotel has Airport Limousine Bus stop.

The room and bed is quite small but it's acceptable.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location, budget friendly, everything works. For double occupancy, get the slightly bigger room, it's worth it.

I would have preferred two soft pillows but I understand Japanese like one soft and one slightly harder pillow.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location Ease of access from Narita via limousine bus

Poor wi-fi internet access and only in limited areas. Noisy air conditioner in room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is ideal. It is close to the Shinjuku Station and within walking distance to shopping malls, cafes and restaurants, and a nearby food street. It is also very easy to travel to other parts of Tokyo.

nil.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. Rooms are clean and comfortable.

Wifi is available only at the lobby.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Convenient location, close to Shinjuku station (for jr & subway lines, & Narita Express), and lots of shops & restaurants in the area. It's also the quieter side of Shinjuku which makes it less insane than say, Shibuya or the eastern side of Shinjuku. Twin beds are large and comfortable. PJs & room slippers provided. Lots of amenities in the bathroom in case you forgot to pack anything. Cool window from bathroom looking into bedroom (you can pull down the blinds for privacy). We had a larger room on the top floor (level 14). At 23sqm, it was very comfortable.

This might seem like nitpicking, but given that cleanliness is usually impeccable in Japan, I was a bit disgusted that the area between the toilet seat cover (when closed) and the cistern looked like it hadn't been cleaned for ages. Dust and human hair... Eeeek!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is near to JR Stattion Shinjuku only 5 mins walk very convinent will be my usual stay for ally trips to Tokyo

No breakfast


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location, friendly staff, clean and tidy.

Small rooms, but I think that's pretty standard for Tokyo. Room enough though.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location and friendly staff

Very bad coffee in dining room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is very good, few minutes walk to Shinjuku Train Station and shopping, eating areas. Breakfast is very good with many selections.

Room is very small. No space for two big luggages (not hand carried size). No water provided. No wi-fi in room, only lan socket provided, and have to log in at the lobby only. If want to watch International TV channel, have to pay extra.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, location, location. Plus the staff from the cleaning ladies to the front desk were always there to answer questions and help. Will stay again when I visit later this year.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Strategic location for shopping and good connectivity to the japan rail network

The rooms are small. Internet connection is only available at the lobby and the business centre in level 2. Not in the rooms. This make it Inconvenient for the tech savvy travelers of today. Connectivity is also very slow during peak period during breakfast and after dinner hours when everybody is practically hanging around the lobby for the wireless connection.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Over a period of 15 days staying at the Sunroute Plaza, we felt at home The only problem was the cost for breakfast and the lack of western food available that was hot Otherwise great and will be back


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to JR Southern Terrace Exit (5min walk) English speaking staff Able to hold luggage for you Able to borrow transformer for laptop (10$ deposit) Laundry machines available (3 washer/3 dryer)

Fridge isn't as cold as it should be. Dryer is not as hot as it should be


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location; helpful staff; comfortable room; good facilities


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location is the best. near to JR station


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location space


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location if on Business. Clean and comfortable Friendly staff Good value for money Narita express directly to Shinjuku is very helpful

Small single rooms, if you are solo and need space go for a twin or double room. No wifi in rooms only cable connection which if free, wifi only availabel in reception. Not good for those without cable port applications


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

1- Situation : in one of liveliest district and near one of bigger station of tokyo 2- quality of services and personnel

No wi-fi in the room : we have to going down in lobby to connect to wi-fi


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I have stayed here for the last three years. I find the hotel rooms very clean.The JR sta is just min away. Department stores are also within walking distance.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were amazing nothing too much trouble, the best service i have had anywhere in the world.

Everytng was excellent no comment, could not fault this hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location of the hotel, near Shinjuku station was excellent for shopping, eating and walking around the lively neighborhood. The hotel lounge provided wifi, computers and printers which were very practical.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location!! Staff are very good. Totally enjoyed my stay in Sunroute. They helped me commute in japanese when I require to speak to shops etc.

There should be hotel-wide wifi instead of just offering at 1st & 2nd floors. Considering how busy & highly used this hotel is, I'm slightly surprised there are some counter staff who do not commute in English especially with many international visitors. Wished there was a pickup service at Shinjuku station especially for those with heavy luggage who cannot lug them across 4 streets to the hotel from the station.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

fast and efficient. they provided large bottles of shampoo, conditioner, body foam. I like the sense of security (lifts, doors). excellent location. very convenient.

pillow! only two pillows and thin...neckache.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Almost everything!

No wireless in the rooms!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The cleanliness of the room when you are back from outside, you can smell that. So clean and I love it. The location is just a step away from everything. The best there is.

Complimentary wifi only in the lobby so you can see all guests cluster around with their gadget in there hands. No conversation. And the wifi speed also very slow. (They also have comp wifi in the room by the cable. But guys, who carry their laptop around the world if you not on your working trip)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The service is good. Receptionist english is good. Provide bus service to airport directly. Hotel near to subway. Food is everwhere

Wifi at lobby only (for the price you pay), seek to reissue my hotel acess card and if u fail to return back, they will charge you the card (500yen) if i'm not mistaken.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Sunroute hotel is very conveniently located near the Shinjuku jr station. Just 5 minutes walk from the station and you will see the hotel. The hotel is very new and it's not a small hotel. I appreciate the service from the staff. I have a special request to arrange for a twin room in the first night and a single room for 2 nights. They have arranged everything for me seamlessly. I left my luggage in the room in the morning on the second day and they moved the luggage to the other room. When I come back from my whole day trip in Disney Sea, I saw my luggage there! I'm very pleased about it!! Everything just works smoothly and the staff were so helpful!!

As usual, the hotel room is small just like most of the other Japanese hotel rooms I've stayed in in the past.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I love the hotel so much...clean..very good location and very nice staff...even give me a birthday note bec it's my birthday when i checked in...i wish to receive a small gift next time..lol....happy and peaceful stay at the hotel..worth my money!!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The reception and the location

The rooms could do with a limitless upgrading but there were clean and adequate


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location only 5 minute walk to train station and plenty of restaurants and cafes nearby. Food in hotel restaurant very good and reasonably priced.

Small bedroom with pod type bathroom.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location close to the metro system and the busy street life of Shinjuku. There are many restaurants around and under the railway station. The hotel room was smallish but nothing bad by Japanese standards and not worse than similar hotels we stayed in around Japan. I would recommend this hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Lack of English TV channels (only one available)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Friendly staff. Very clean. Great location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, friendly staff, efficient and quick with your requests, good English.

The room was way too small.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Free WiFi in reception area. Very close to Shinjuku station and therefore links to airport and all of Tokyo highlights. Comfortable rooms, good variety of toiletries including toothbrush and paste, razor and hair brush!

Breakfast not included. It is available at reasonable cost.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Located centrally yet with a sense of being tucked away from the crowds. Room was of a better size than one expects of Tokyo mid-price hotels. While we were first given a room with a small window and no view, they moved us promptly when asked next day.

My only two issues were nonetheless pretty vital: No wifi in the rooms. It was inconvenient to have to stay in the lobby to connect. And the pillows were odd --- stuffed with what seemed like beans--- and so uncomfortable I found it quite difficult to sleep.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

good access of transportation because next to train station , many shopping spots for fashion, food

little cramp because of small room space but rooms clean and tidy and good room cleaning


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location with easy access to JR and subway lines plus. Wifi was free in guest lobby room. Best was local Scandanavian bakery next to JR station for all breakfast goodies plus many local cafes nearby. Staff (except for one) was super helpful and had good English.

Rooms were a little small plus no window view at all. Breakfast buffet not included and seemed pricey.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Incredible location... Friendly staff

Small room


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

It's near Shinjuku train station and local shops. Transportation to and from Narita Airport is really easy. By getting in and out at jr south- east exit.

On the map show subway exit not jr exit, Plus there is no underground pathway that connected between jr station and local subway line. For first time traveler might get lost or confuse easily.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Loved the location very central will always recommend friendly helpful well informed staff


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location good internet connection good shower

nothing


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location. Liked that it had double-glazing to shut out noise.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is everything, it's 2mins from jr station, Takashimaya and 5mins from everything in Shinjuku!!!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location near Shinjuku station Efficient and helpful reception staff Luggage storage facilities Airport bus to/from the hotel Small but practical rooms Nice breakfast

Little choice on tv channel (French tv5 missing) No Wifi in rooms


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The comfortable bed, location and airport bus

No wifi in the rooms, only in the lobby.

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