Hotel Sunroute Plaza Shinjuku Commentaires
Shibuya-ku, Yoyogi 2-3-1 (Tokyo) 151-0053

Les commentaires sont mis à jour par nos clients après leurs séjours au Hotel Sunroute Plaza Shinjuku. Il y a les opinions des clients concernant l'expérience de leur séjour à Hotel Sunroute Plaza Shinjuku.

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Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location, location and location. Close to Shinjuku Station and to all shopping areas, though first time visit I was totally lost. To get to the hotel, best to use South Exit.

room bit small though for this kind of price it is a great deal! Would try to stay next time if possible.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

1. The hotel is very close (3 min walking) from Shinjuku central station which is very busy station and you can go anywhere from there 2. The hotel is in the center of Tokyo nearby a lot of places of interest and a lot of shopping nearby 3. Hotel is clean, quiet, stuff is very friendly and helpful

The room is small with no closet, so you need to store your dress in luggage on the floor and then there is no place to step in the room. But we managed it well so it wasn't a big problem


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

new, clean, location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Standard rooms given that it is Japan. The hotel is in a great location! Close to the Shinjuku train station and Subway. Large and clean hotel


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The staff were very helpful and very close to the subway.

Nothing.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to shinjuku station, 5 min walk.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location was excellent, no one in our party could find any faults. always enough staff on reception and they spoke English. the breakfast was good value and the restaurant food was very good. Please pass on my thanks to Sunroute.

Unable to find anything to complain about.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

close to Shinjuku Station, 24 hours convenient store across the hotel, and there is a shuttle bus to Narita directly from the hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I've stayed here before and Sunroute is our choice in Tokyo.

Foyer needs work. Some of the seating was very stained and needs replacement.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to station. Staff spoke good English.

We did not take breakfast, however we wanted to buy a coffee from breakfast restaurant and were told that we couldn't!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Friendly staff, they were always keen to help and answer any questions. Excellent location, very modern and central


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Superb location, 5 mins walk to Shinjuku station and bus station that provides the direct bus service to Disney. Clean rooms and provides a convenient vending machines room on each floor for guests. Guest lounge on 2nd floor is also very conducive and relaxing. Staff are friendly and helpful and service is exceptionally good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, housekeeping, reception staff, the quality of food

Size of the room (but it is just normal for the Japan hotel standards)


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Smart modern hotel, with well facilities, good shopping location, close with subway

Small room, but still slightly bigger room on the same room rate in Japan.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location

The room need to touch up paint on the wall. But other things are good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location, clean rooms and very friendly staff.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Near subway


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, Friendly and helpful staff, Clean

Rooms are a bit small and cramped, not much space to move about and put a large luggage


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location, right next to the major station Shinjuku in Toyko. Good value, comfortable, nice lounge room for meetings / computer use

No Japanese style baths, this is a business hotel.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

best location to get into Shinjuku railway station where you can catch all places of interest in Japan; modern style hotel

small room


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

the staff can speak and understand English, and they're very helpful..our stay at hotel sunroute plaza shinjuku was pleasant and very convenient in going back to the airport because the hotel is one of the pick up points of the airport limousine bus ..convenient location


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The hotel is very clean with excellent location close to the Shinjuku center just by few min. walk. althrough it may complaint the room is too small, but I think it is acceptable. The bed is good. also close to the subway station and have shuttle bus to the airport.

Not really.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

very clean, the staff are kind and helpful, twin bed room is big enough,

smoke smell even in no smoking room


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Everything was amazing, the location was a fantastic base, the rooms were spacious for Japanese standards, the staff were excellent and the cost was very affordable.

Nothing...All good.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good service,location nearby station, restaurants.best part is free internet connection in the room! cause My children always stays online. I love they have trolly at the lobby, specially for hotel that doesn't have room boy. Very satisfaction and recomended

the Twin bed room is surprisingly large compare to double room. I wonder why there is shaving cream available instead of in the double bed room


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The stuffs are very friendly. The room is clean equipped with amenities.

Wifi at Lobby area is a bit too slow.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

It's near the jr station, where it's well connected to other parts of Tokyo. A trip from hotel to Disneyland by the jr and metro took about 40mins. Traveling to other attractions around Tokyo took less than 45mins. The price is very affordable considering its location.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is excellent, nearby Shinjuku Station where it has many train lines to different destinations and nearby shopping malls and eating places. Staff are friendly and accommodating. Everything is clean and organized.

Room size was too small for the three of us although I booked 3-person bedroom, but we could live with that.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

About rate of money There much pay by yen only


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Walking distance to Shinjuku Station and Takashimaya Time Square

Wifi only in the lobby


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Very good location and very convenience as the hotel has Airport Limousine Bus stop.

The room and bed is quite small but it's acceptable.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location, budget friendly, everything works. For double occupancy, get the slightly bigger room, it's worth it.

I would have preferred two soft pillows but I understand Japanese like one soft and one slightly harder pillow.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location Ease of access from Narita via limousine bus

Poor wi-fi internet access and only in limited areas. Noisy air conditioner in room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is ideal. It is close to the Shinjuku Station and within walking distance to shopping malls, cafes and restaurants, and a nearby food street. It is also very easy to travel to other parts of Tokyo.

nil.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Good location. Rooms are clean and comfortable.

Wifi is available only at the lobby.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Convenient location, close to Shinjuku station (for jr & subway lines, & Narita Express), and lots of shops & restaurants in the area. It's also the quieter side of Shinjuku which makes it less insane than say, Shibuya or the eastern side of Shinjuku. Twin beds are large and comfortable. PJs & room slippers provided. Lots of amenities in the bathroom in case you forgot to pack anything. Cool window from bathroom looking into bedroom (you can pull down the blinds for privacy). We had a larger room on the top floor (level 14). At 23sqm, it was very comfortable.

This might seem like nitpicking, but given that cleanliness is usually impeccable in Japan, I was a bit disgusted that the area between the toilet seat cover (when closed) and the cistern looked like it hadn't been cleaned for ages. Dust and human hair... Eeeek!


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

The location is near to JR Stattion Shinjuku only 5 mins walk very convinent will be my usual stay for ally trips to Tokyo

No breakfast


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Great location, friendly staff, clean and tidy.

Small rooms, but I think that's pretty standard for Tokyo. Room enough though.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location and friendly staff

Very bad coffee in dining room.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location is very good, few minutes walk to Shinjuku Train Station and shopping, eating areas. Breakfast is very good with many selections.

Room is very small. No space for two big luggages (not hand carried size). No water provided. No wi-fi in room, only lan socket provided, and have to log in at the lobby only. If want to watch International TV channel, have to pay extra.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Location, location, location. Plus the staff from the cleaning ladies to the front desk were always there to answer questions and help. Will stay again when I visit later this year.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Strategic location for shopping and good connectivity to the japan rail network

The rooms are small. Internet connection is only available at the lobby and the business centre in level 2. Not in the rooms. This make it Inconvenient for the tech savvy travelers of today. Connectivity is also very slow during peak period during breakfast and after dinner hours when everybody is practically hanging around the lobby for the wireless connection.


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Over a period of 15 days staying at the Sunroute Plaza, we felt at home The only problem was the cost for breakfast and the lack of western food available that was hot Otherwise great and will be back


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Close to JR Southern Terrace Exit (5min walk) English speaking staff Able to hold luggage for you Able to borrow transformer for laptop (10$ deposit) Laundry machines available (3 washer/3 dryer)

Fridge isn't as cold as it should be. Dryer is not as hot as it should be


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location; helpful staff; comfortable room; good facilities


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location is the best. near to JR station


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

location space


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

Excellent location if on Business. Clean and comfortable Friendly staff Good value for money Narita express directly to Shinjuku is very helpful

Small single rooms, if you are solo and need space go for a twin or double room. No wifi in rooms only cable connection which if free, wifi only availabel in reception. Not good for those without cable port applications


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

1- Situation : in one of liveliest district and near one of bigger station of tokyo 2- quality of services and personnel

No wi-fi in the room : we have to going down in lobby to connect to wi-fi


Personnel: 5 Personnel Propreté: 5 Propreté Rapport qualité/prix: 5 Rapport qualité/prix
Services: 5 Services Confort: 5 Confort

I have stayed here for the last three years. I find the hotel rooms very clean.The JR sta is just min away. Department stores are also within walking distance.