the location to the airport was brilliant and there is a bus service right outside into New York. This hotel is great value for money.
The breakfast was poor and there are no lifts.
The front desk Manager was very helpful. We arrived at the hotel at arounf 10 AM, The fornt desk personnel, knowing that we had a hard time locating the address and have driven 9 hours from Toronto, had a room ready and available immediately.
Staff were friendly and responsive to requests The shuttle bus was convenient and efficient
Room did not have a telephone Breakfast can be improved
Free shuttle to airport runs every 30 minutes. Free wireless. Good service.
Clean and quiet, my two important criteria
everything was clean basic good value for the money
Driver of shuttle bus happy to leave as soon as I was ready
Breakfast very poor - a paper bag?! No lights working in bathroom
Value for the area and close to EWK airport. Shuttle service was excellent and staff were cordial. I stayed at the beginning and again at the end of my trip to NYC. I would stay there again.
Carpets were a bit dirty.
comfy bed good shower free shuttle near airport
breakfast was small staff not helpful when giving directions
Extremely Hospitable staff.
Breakfast.
The staff are very friendly. I love the place, very convenient to the areas i went.
Room had heating, within 5-10 minutes room was nice and toasty, and good Wi-fi,
Sheets were clean but terrible blankets, spent the night just with sheet on top of me, thank god for heating.
The price was good for the location.
The service was poor. We had to continually request towels. There was no refrigerator or microwave or iron.
free airport and back shuttle. 5 mins away rim airport. room is old and not cozy but there is everything you need for short stay- hot shower, towels,big bed, enough space in a room. perfect place if you need to stay just 1 night between flights
they say "breakfast" - it means a paper bag with an apple, small juice and snack. thnx god McD Is 400m away. taxes not included on booking. i think 78$ per night quite expensive
picking up，driver，location
no room coffee machine，roach in room
I liked that it was quite an simple clean room. I stayed in a king rm Basic up to date furnishing. I felt like I was in a guess room at a family members house. Multi raced Mature ppl stated here. I will come back. Food and sports bar Next door walking distance. Ok place. They did good fixing up NO Bed bugs an NO burned covers.
The phone.didnt work
location's good
bit spartan
Price, clean, location.
Motel ambience, but hey, it's a motel after all.
Very close to the airport. Free shuttle to airport.
Facility run down and needs to be renovated. Free breakfast starts too late in the morning.
Lobbyservice was helpful
Room not clean , can not open window.I think no fresh linnen on bed.
Functional - got off a late-night flight and was in bed an hour later.
Breakfast in a bag?!
they come to pick and drop from to the airport staff are friendly and nice
the room was very cold
The location The staff For winter my room was cozy. The free shuttle and free tea and coffe.
The hotel is really old, so I recommended just for one night because the price is ok. I didn't like how old it is, the telephone at the room was the most oldest phone I ever seen, the facilities are not good.
The location from the airport
The rooms were dirty. The breakfast was in a bag. My kids didn't have anything to eat. The bathrooms were dirty.There was no connecting door in-between the rooms
cheap near airport
November, cold, no winter bedding. Aircon not adequate to heat room
close to airport 24 h shuttle
room
Location to airport
Breakfast
The staff were friendly & willing to help!
this place is falling apart!
airport shuttle service every 30 mins and is free.
room carpet was smelly
Located near EWR airport, staff helpfull
The room was small and not very clean, TV was very old, Bed light did not work, too expensive for what you have....
It was easy access to jersey gardens shopping outlet and beside the airport .. Tho a taxi from the airport to their cost $30 there was a free shuttle but the airport is so big and I had a light from San Diego connecting in Phoenix I just wanted to get there
To be honest the room smelt like urine. There was hair all over the bath room. The bathroom floor was slippy. The shampoo and body wash bottles weren't new they were just bein refilled as you could see the bottle was old. The bed was uncomfortable. If there was someone staying in a room above you, you could hear their every move and word!
Location
Facilities
Free secured overnight parking. Also the a/c worked well; this was a necessity because I stayed there in July.
They promised a free continental breakfast but instead everyone gets what they call 'breakfast-to-go': basically an apple, a small drink (not juice) & a crunchy snack. I did like the apple very much, the best I had ever tasted.
Close proximity to airport Good frequent shuttle servmice
No fridge or tea/coffee making facilities in room. Carpet appeared damp. They didn't bother to reply to two emails prior to arrival regarding the booking. They didn't respond to two phone calls or one email after departure regarding a book left in the room which I needed forwarding on to me.
Near airport' near shooping
No breakfast only with bag miserable. The shattle from airport come late. The room very very simple
It was cheap for being so close to NYC.
It was run down. The ceiling was 7'-0" with old furniture, a tiny bathroom, wall paper coming off walls, no wifi and so much more. It was ugly and the breakfast was a joke. One night was more than enough.
Nothing
Moins Like room was rented before us
Night desk staff and chambermaid were nice, at least
It has the ambience of a one-star motel. Quite scary for a solo traveller. Facade is 3rd rate, pavements are in ruinous condition reminiscent of a condemn establishment. Day desk staff was rude.
Very dirty
It was the worest experience ever!!
nothing
bed too small, pay extra for fridge and micro not stated on booking site, not very clean
Bus stop a block away...
Everything, old rooms and breaking down, smelly, noisy, staff not so friendly, poor breakfast deal, TV with a non-working remote, nothing close by....
Management removed local controls from the room a/c so they could turn off the a/c centrally to save electricity. We did not appreciate this as it was very hit outside
nothing the phone never worked and no customer service I went to the front desk said they were never cares never again
nothing. The price was not worth it.
Very basic, not clean, I will not stay there again
The rooms were filthy, had to buy disenfectant, to clean bath and toilet before use. Sounded like rodents Between the walls. Worst hotel I have stayed in. Definitely would not go back
Nothing I like there.
Every thing is uncomfortable. Too cold at night. Only cooler no heater.
It was 1 minute from the airport.
Pretty much everything about the hotel was bad. The staff was rude and impatient. The rooms were old and dirty. The area around the hotel is terrible. It doesn't feel safe and there are no restaurants. The "continental breakfast" was a joke. They gave us a paper bag with a juice box and a granola bar. Overall we hated staying there and were really disappointed. The pictures do not reflect the actual hotel at all. Do NOT stay here.
The hotel is very outdated and dirty
