i liked the room it was really nice and the food.
Stayed at the hotel cause of family wedding. Honestly one of the best hotels i have every stayed in. The rooms were clean and comfortable. The staff friendly and a beautiful breakfast
The single beds were a bit narrow.
Absolutely everything
relaxing atmosphere
Fantastic hotel, beautiful grounds and friendly staff. A lively pub also makes a great change from a stuffy hotel bar. Spa facilities excellent although treatments a bit pricey - overall this hotel far exceeded our expectations.
Full use of the thermal suite included in the BandB Rate. Casual dining in the Gillies Bar. Environment is stunning and very relaxing - ideal for a quiet retreat away.
the dinning room was quite cold
the spa/ the bedrooms/everything
Nice welcome on arrival. Very helpful staff. plenty of leisure facilities available. Really enjoyed the spa thermal and treatments.
beautiful setting (from hotel to grounds), large spacious and comfortable rooms, great food and service, very friendly staff
a few minor issues with room - mainly bathroom fixings.
facilities, food
no
Staff very friendly and courteous. restaurant a good menu selection. hotel has lovely grounds spa very enjoyable
Friendly staff made you feel welcome
We thought it was a luxurious hotel and enjoyed the facilities with out having to buy extras.
Despite my husband having our reservation letter they would not let him in to our room until I arrived at 5.30pm. I had rang ahead in advance to say this would be happening - but even with the reservation document they would not let him in. However we did not let this spoil our visit.
The use of the thermal spa was excellent and included in the price of your room, also the breakfast which was included was fit for a king.we ate in the gilleys restaurant which was beautiful, food as great and brilliant value for money.
Thermal Spa Facilities. Quality of room. Magnificent setting and surrounds
Service staff in Gillies and bellmen did not seem up to par with the quality and cost of the resort.
The level of comfort of the beds.
The shower was too small and had no handrail or shelf for gel etc whichmade it awkward for anyone who is not steady on their feet. Also I askedfor a smoking room and was never informed either by you or in the emailI recieved from the hotel that this is a non smoking establisment. Thisshould be stated on the website
There could have been better information about the grounds and walks within and nearby. The cleanliness of the floors in the grill bar was not at all satisfactory.
meal at wedding reception was excellent
we felt our room was overpriced for standard
Beautiful grounds
Room di not have safety deposit box nor fridge, only one bulb inbathroom working and one of the beds did not have a valance on notstandard expected of 4star hotel
