Heelpfull staff, clean comfortable and efficient
hotel, excellent breakfast
and prompt shuttle service to airport with helpfull drivers. We have
stayed several times at this hotel asnd it has improved
particularly weith staff.
Nice location when using the Geneva airport. English spoken.
Paying for parking. Some staff members were stuffy and not friendly
while 1 or 2 were very helpful. We had to ask 3 people for help before
someone really took the time so that we understood. Paying for WiFi in
The staff there were warm hearted and friendly. Near to the airport so I can easily get there.
The Hotel provides City transportation card for free.
No free wifi in ROM.
Easy access from airport
Clean, just good enough for overnight visit
Staff were very friendly
there was a check in mistake that one of the room was wrongly given to another person.
then there was a check out mistake by over charging one room night.
We had a one night stopover at Genera airport and the hotel was the perfect place Short shuttle ride to the hotel The room was a good size clean and comfortable The price was good and we were given free transport tickets
Cleanliness, location and convenience
Near airport and clean.
no free wifi in room, must go lobby. Room can be bigger.
Closeness to public transport - less than a 5 minute walk to the tram stop and approximately 10 minutes to the city; free with hotel supplied public transport ticket.
Very good buffet breakfast.
Very clean and comfortable rooms.
Free transport to the airport.
Very helpful staff.
Not having free WiFi in the rooms instead of the lobby area (Minor detail).
Excellent hotel for the travelling in swizerland. It is very convinence
to reach the airport.
Overall the Holiday was good .
The fact that there is a dining area in the hotel there should be food available apart from breakfast, even if this was only pizzas, sandwiches or other snacks.
There is no where to go close to the hotel.
it was a nice pleasant stay for wo days .. next to the airport
Location and convenience
No wireless Internet in rooms
Had an unplanned stay here after I lost a bus connection due to a late
plane. Hotel is bare-bones, but still very good; cheap, clean and
minutes away from the airport, which made the deal. A shopping mall
across the street allowed me to get a discount ski jacket after I had
forgot mine at home!
Breakfast was sub-par, and no restaurant for lunch/dinner. The
surroundings ain't got much scenery.
Clean rooms, good breakfast. Shuttle service good to and from airport. Close to catch tram to Geneve.Staff was very helpfull. Free tram passes for our stay.(3 days)
WI FI only in lobby, would be nice through out the whole hotel.
good location near airport and free airport shuttle
sometimes hard to book a room as they are usually at capacity
Reception service is the best
The hotel was good, the room was clean and comfortable. The Hotel is walking distance to the car rental return of the airport, they offer breakfast and the staff i friendly. Some even speak spanish.
No free wifi internet at the rooms, the shuttle never appeared next morning when we needed a ride to the airport at 5 am, so we needed to call a regular cab having to pay more.
Very efficient, close to the airport and the trainstation, rooms adequate for a short stay
near Geneva airport, free shuttle bus, they will give you a free city public transport pass for the duration of your stay, good buffet breakfast
The room was more than adequate. The reception staff was very
attentive. They provided a simple breakfast for us even though we
needed to leave for the airport by 5 am. The hotel is within walking
distance from the airport.
There were very few options for eating nearby. We ended up having a
fairly expensive meal at the casino facility. Because we had such an
early flight we requested a taxi for what would have been a 10 minute
walk. The taxi cost 20 Euros! It seems to me that an airport hotel could
(should?) have a better option for the transfer.
Excellent place to stay,worth money,friendly helpful reception,free shuttle service from airport,free day pass,good continental breakfast
No food facilities at the hotel,they recomemend Movenpick Hotel for food ,which is five minutes walk but very epensive
Close to airport and Palexpo, City transport tickets was provided by
staff on check in without special request
Free internet only in the lobby and difficult to log in
Bed was surprisingly comfortable. The room was quiet and had a nice view over the airport and the mountains. Everything was spotlessly clean.
Location, but the price reflected this.
Even though it was close to the airport - no problem didn't get disturb.
Just a few minutes from the airport an Palexpo. Perfect shuttle service.
Can recommend a very nice italien restaurant quite nearby the hotel - Osteria Di Oreste.
Shuttle bus from hotel to airport is very useful.
Quick, clean, convenient to airport. Bathroom with one door - very ingenious!
Waiting in the courtesy bus with the door open in the cold
Good breakfast, near public transport and easy access to the airport.
Friendly staff comfortable room convenience The Eggs at Breakfast - I
took a photograph!
The water for the shower was a little cool
Comfort cleanliness and proximity to airport. Would probably only
recommend this to friends if they have no car.
Having to pay nearly twenty pound to park my car for 10 hours,
diabolical. Last time we stayed it was free. Wont stay there again
because of this. A complete joke.Asked for a connecting room on booking,
as my children are quite nervous. Not supplied
Complimentary hotel shuttle to airport. Complimentary City Transport
Tickets (had to ask for them, was not provided by staff). Clean hotel.
Only Wi-fi in reception not in rooms. No small fridge in room.
Very close to the airport with good shuttle service. Nice breakfast. Overall quite clean and comfortable.
No restaurant. The closest restaurant was at the neighboring Movenpick Hotel which is ridiculously overpriced.
Reception staff were warm, efficient and very helpful. The shuttle bus worked well.
The room was spacious
Breakfast was well stocked.
The room was a little too hot and air conditioning was difficult to adjust
The room was very spacious and clean, easy to get to and from the airport either walking or with their free shuttle bus. Buffet breakfast was included which had a good selection of food. Easy walking distance to a the tram/bus stop and also a small shopping centre with a grocery store. The bed was also extremely comfortable
The staff were not overly friendly or helpful, we were only here for one night but so it could of just been who we dealt with at the time. Also we arrived late and were very hungry but the only thing in the hotel was an overpriced vending machine and nothing else around was open
Location 5 minutes from Geneva airport.Reasonable price for
Geneva.Underground car park at chf20 per day(cheaper than
airport).bright airy rooms of reasonable size.Convenient airport
Very average breakfast and only Continental with no hot dishes.
Breakfast was included in room rate and tv has lots of English channels.
No free wifi in the room.
Convenience to airport. Good basic facilities and generous self service breakfast.
Poor welcome and lack of good information about options for dining in the evening. Very few restaurants nearby and the hotel only offered catering for breakfast.
As we were leaving Geneva early the next morning, the free shuttle bus to the airport was very relevant to us. I also liked the room as although it was basic, it offered enough space to put large luggages and very comfortable.
Eating was difficult as they did not have a place to serve dinner and there were no immediate shops surrounding the hotel. Hence, travellers would need to walk to the next hotel for dinner. However, the breakfast spread was quite decent.
Location, 4 minutes from the airport
1. When I stayed in this hotel on my last trip to Geneva they had free wired internet in the rooms, it is now wireless, but only in the lobby - pay access in the rooms, although I did not need internet access this trip letsbookhotel.com lists this hotel as having free wireless internet so this is a fail on the upgrade in my view - this change should be listed in the hotel description - no impressed
2. poorest sleep of my 5 week trip - intermittent noise from the floor above until 3:10am
Good desk service.
The only improvement comment I would have is that the member I spoke to had never been to or seen the two restaurants recommenced.
No free in-room wifi
No restaurant facilities other than breakfast
There are no restaurants nearby so it is very inconvenient and expensive to find an evening meal.
near airport with shuttle minibus
breakfast was great!!
Clean, Airport shuttle and friendly helpful staff
No free wifi in rooms. Limited restaurant availability in area.
Not an early transfer to the airport. We had to order another one and
pay for it. Thats bad.
Breakfast was good
The shower wasn't able to generate hot water. It wasn't able to be fixed but when we asked what happens next, reception mentioned housekeeping would look at it. That didn't help us. There didn't seem to be much desire to find a fix or appreciation of what the impact was on us.
Close to the Geneva airport, they also have free shutle-bus every 20 min
Very noisy (!) the walls seems to be made from paper and we were not
very lucky with neigbors rather poor breakfast
Our flight was out was at 7am, so we were unable to enjoy the breakfast (which did not start till 7) or take advantage of the complimentary shuttle (the first one was not till 6:30)
Slow check in.Wrong room card. Print invoice correct after three times fails. Treat senior people and kids very poor. Worst hotel ever.
Free internet access that worked ok. Buffet breakfast was good. Staff friendly, room clean and quiet.
Bed was way too soft. When we asked for a firmer bed, we were told that all beds were alike. Since it was pre-paid, we could not change hotels.
Restaurant service was poor at dinner. Waited for over 45 minutes for order to arrive, when there were very few customers in the restaurant. We finally flagged down someone to help us, as our waitress had disappeared. Caesar salad was lettuce with chicken plopped down on it.
The hotel is supposed to provide transportation to and from the airport.
I was told the shuttle would be availabe a 5:15am. I got up early and
was at lobby on time. Shuttle arrived at 5:30am and charged us 6 franks
for the trip to the airport. This is not fair.