I felt like I could ask and have anything I might need...veryimportant for me
1.Location 2.Service 3.Large airy room
Staff is very friendly. They are very accomodating and made us feel at home.
All was nice.
Service, relax payement (no stress), luxurious rooms for the price, good bathroom, clean sheets,...
The walls are thin, all neighbour noises can be heared.
The hotel is simple, wlecoming, the rooms are just whats needed the managment were lovely and helpfull.
Bathroom should be upgraded!
location (central and relativelly quiet), room service
improve the access quality of the wifi internet sign in the rooms
The location is great - very close to the Puerta del Sol and Plaza Mayor, with many restaurants right around the corner and a very good tapas bar Canas y Tapas.
Some of the rooms (we stayed there twice) were on the busier street of Esparteros and thus noisy late, there's no working A/C in June so we needed the windows open. It's a basic hostel, small rooms, small bathrooms but adequate and it did have free internet, a plus. It's on the first floor but there's no lift, so you have to lug up the suitcases. Most of the staff were friendly and helpful.
Small, but for the price and location you can't complain.
excellent central location, free internet and computer.
well situated, access to the internet, safety
bad pillow ;-)
Our rooms were comfortable, access to shops, restaurants, museums, etc. was great. We had problem with the shower backing up but the staff tried to fix the problem and moved us to another room which was fine.
We had a problem with the shower backing up. After reporting it we were told they had put lye in the shower drain to fix the problem. The next shower I took presented the same problem. I had to stand in water up to my ankles to let the water drain in order to rinse the soap off. My feet and toes suffered blisters from the lye in the water. Next morning we were moved to another room which was nicer
Central location. WiFi worked very well near the lobby.
Very noisy at night. Paper-thin walls. If you're a light sleeper, bring ear plugs.
The hotel is located on the street parallel to Sol (less then a minute walk) but pretty quiet. In our room we had a small TV, phone and the safe (1 EUR/locking). Cleaning ladies were doing a good job.
central location and open 24 hours - no hassel
cleaners moved our suitcases off the spare bed
Location and value for money
Access to internet, location
Somewhat uncomfortable about leaving key