broken toilet shower
Comfortable beds nice bathroom
staff need a little tweak in European standards of customer care
Rooms are nice and clean! The terrace on the roof is awesome! The bar at night is really cosy with nice music!
The swimming pool is really pretty and its location very nice but it is small and you hardly find a long chair to relax around it!
Great hotel in the heart of Marrakech. Lovely, helpful staff who always were around to help, give advice, change up currency, arrange taxis and excursions.
Hotel interior was modern, clean and tidy. Rooms were spacious and housekeeping kept them spotless for us daily.
Good location. Clean.
La Brasserie has a terible service, slow and unprepared. Too expensive
for the bad food. Unprepared staff. Slow Service. We had to change our
bedroom because of a water problems in the bedroom. We booked a massage
precisely for two persons at the same time and when we arrived the
second massagist have left. The swimming pool is small and there is no
sun on it after 12h
Noisy at night. Bad service. The reception person promised to pick my luggage at the airport that delay coming due to transfer and he collected the charge. But he did nothing and many excuses. Finally I had to go to the airport and took the luggage by myself.
Very bad experience ...I ll never reserve in this hotel ... It's all
and not hotel 4 * .. I reserve for 3 nights and paid and I stayed only 1
night and left ..!!