Great service, perfect location, just the right place to stay for a couple enjoying Venice!!
- Staff - Localization - Breakfast (awesome) - Heat - as I stayed in November, inside the hotel and room was very warm.
- There's no elevator
Very charming; great location. Staff was extremely friendly and helpful. Breakfast was quite lovely.
The map they sent was very hard to follow. We got quite lost. Need better directions, because it really is a good location once you find it.
Hotel has this rustic feeling, which is obviously the case since it's run by a very sweet old lady and her extremely welcoming Labrador. The breakfast and location is fantastic, exactly in the middle of Rialto Bridge and San Marco.
The rather small TV. But no issues since you'll be out 90% of the time.
Staff friendly. Lovely breakfast.
twin beds - wanted double
Location fantastic - not far from San Marco and very close to Rialto where there are some excellent restaurants and cafes along the canal.
Very small room with no tea and coffee bags, no water boiler and no power socket in the room.
everything---breakfast, my room, staff, location, Sleepy the Golden retriever...Sleepy by name sleepy by nature!
going home!
The reception staff were always friendly and helpful. Michael saved us so much time by helping us on how to navigate on what water bus to take to the cruise ship. The continental breakfast was great each day. European rooms are always small but it was comfortable. Very thankful porter was there to carry our bags up to 3rd floor (71 steps) as my husband has a bad back and there is no elevator. Location amazing!
Next time would indicate husband has a bad back and to request first floor room.
An ideal location. Excellent and varied breakfast and very comfortable bed. It's a hotel without a lift and when I arrived the two young chaps on reception took one look at me (I am 80) and moved me down from the 4th to the 2nd floor and carried my case up.
The thermostat controlling the heating did not seem to work - or perhaps I was just doing something wrong. Not a major problem and I never asked if something could be done.
Very central, friendly and helpful staff, breakfast was absolutely decent. Book well ahead in time for a reasonable price and this is a definite recommendation!
Minor issues (washing basin tap dripping slightly, little unpleasant smell from the backyard via the bathroom window)
Excellent location and very friendly staff
Nothing
Perfect localisation. Good breakfast. Quite big room Comfort beds. Clean bathroom. No big issues to really complain.
Poor water pressure in shower. Poor TV - but who cares TV in Venice? No (say "zero") electricity plug in the whole room - you have to charge mobile devices in bathroom - funny.
We like the personnel and the room was very clean
nothing
Friendly and helpful staff. Excellent location close to all main attractions. The rooms are adequate, clean and comfortable. The breakfast was adequate.
The rooms at the front can be a bit noisy. If you have mobility issues there are a lot of stairs. A bar fridge and tea/coffee facilities would have been nice.
The staff was lovely, and the breakfasts were wonderful. The location to Rialto and San Marco made it an ideal location. The room was very small, but cozy and a good price.
The location - between San Marco Square and the Rialto Bridge is superb. Staff were very nice and helpful.
Air conditioner was turned off, opened windows, and had mosquitos, so had to close windows. I did bring a battery powered fan, so it wasn't too bad.
Staff was very friendly, pleasant and helpful Location was perfect, between Rialto and San Marco water bus stations, (can take Alilaguna from airport and walk to hotel within 10 min), easy to walk to any sites and nice shopping areas Breakfast (sandwiches, cheese, jam, crackers, boiled eggs, apples, yogurt, juice, coffee) perfect to start off the day Very family type, b & b type atmosphere (not large scale hotel)
As noted previously, smaller hotel with personal touch; these were not problems for us, but keep in mind: smaller but adequate bathroom, no plugs in room( can use bathroom plug to charge phone), beds two singles put together, no elevator (bags brought up by staff), noise (chatting, singing, ?serenading) outside room
Very helpful, friendly (English-speaking) staff. Clean, comfortable rooms. Good range of breakfast food. Great, central location
Room was clean and tidy.
I like this hotel very much. location - is very good. It is centre.
location. Clean. Helpful staff
Staff were very friendly. Our room was quite big and very clean. The breakfast was abundant and good. Location was fantastic!
There was no curtain in the bath. Every time we had a shower water kept splashing on the floor
Outstanding location within a few minutes walk from the Rialto Bridge and St Mark's, with plenty of places to eat nearby. Staff was friendly and helpful. Airconditioning was excellent (and the low setting was great for ventillation during the night, as I had to leave my window closed to keep the mosquitoes out). Sleepy the dog was a bonus (and since Sleepy was sleeping almost every time I saw him, he never caused a nuisance). Single room was small but comfortable and had everything I needed.
Location was just the best. 5 minute walk to Rialto bridge or St. Marco sq. Nice, friendly staff. Help from Ryan with my bags up 4 flights of stairs.
Super small room. Mosquitos at night in room.
The location is exellent for getting around Venice and you could not ask for a more attentive staff. The breakfasr they serve is also wonderful and always fresh. I will use this hotel again.
There is no elevator so be aware if you have a heavy bag. That said this visit there was a bellboy available and that helped tremendously.
Great location and staff. good breakfast
Bathtub only with no shower curtain. Spray nozzle wenbt all over the bath.
Friendly and helpful staff, excellent location, clean rooms, good buffet breakfast.
Beautiful little hotel in an amazing location. The breakfast was to die for and the service was impeccable. Not a luxury hotel but very comfortable and a great place to base yourself for 1 or 2 nights while exploring Venice.
The position was excellent, you couldn't wish for a better setting. The room had everything you needed (except a view of a canal) strong lighting, hairdryer, shutters which cut out the light, WiFi, hot water, clean towels and bedding. I was impressed with this 2 star hotel.
Location and friendly staff
Fast WiFi, good location, friendly staff, nice breakfast. You can easily reach San Marco Square and Rialto bridge. Beautifully decorated.
Beds are on wheels, cannot control air conditioning. No fridge in room.
Location was super... Just a pleasant 1 minute walk from Piazza san Marco. Staff excellent - 5 stars for the staff!
Cheap furniture of the 1950's or 60's in the room. The bathroom cleanliness could be improved (mold around tiles) a little pricey for a 2 star hotel (210 euros for 2 nights single room)
Great location, helpful and friendly staff, very good breakfast, Wi-Fi was OK... Charming place in the heart of Venice. I hihgly recommend it!
Helpfulness of staff
Great location Comfortable bed Friendly staff Quiet
Lots of stairs and no lift
Apart from the amazing position of the lovely hotel between the St Mark's Square and the Rialto Bridge in the heart of Venice, it also ticks all the boxes as a very good and well-priced hotel. We loved our stay.
Nothing.
Really nice welcoming hotel. Simple but stylish and comfortable. Excellent location in the heart of Venice close to great restaurants and beautiful shops. If you like small boutique hotels you will love this place.
Great location,cleanliness,
No fridge, slippers.
This little hotel was full of charm and character. The staff were helpful and spoke English. The breakfast was good. I would stay here again in a heartbeat, so much nicer than big chain hotels.
The pillows were very skimpy.
Great location with really switched on staff. Very quiet place at night.
Tiny, tiny room.
Everything! The hotel is just perfect, I really don't know why it's only 2 stars, I would give 4. It's small but very comfortable, with perfect Venezian design, situated in 5 minutes walking from piazza San Marco, very nice staff, very clean, many towels, good breakfasts. Everything's excellent! It Venice again, than only Serenissima!
None.
Easy to find. It wasn't noisy in spite of its location near Piaza d' SanMarco.
Perfectly placed within 5 minutes of St Marks square and all the main sights, the hotel is a great budget stay. The rooms are small and there's no lift, but it is 2 star and you get what you pay for. Bathrooms are a good size, the staff great and the place has a nice feel. Highly recommend
Wi-fi was a bit average on the top level, but worked everywhere else. Breakfast was limited.
This is a quaint and very typical Venice hotel, run by a family. It is homely and welcoming with an art collection to die for! Location was perfect, we found it easily due to the hotel's excellent instructions and map. We had a nice small reception area outside our room which helped reduce the cramped feeling inside the room. Interesting breakfast each morning.
Room was small and bathroom very small, some gymnastic ability required each time to get in and close the door at the same time, but we loved Venice and these things didn't spoil our stay at all.
Amazing location, 5 minutes' walk from St Mark's Square and the Rialto Bridge. Very friendly and helpful staff and the bar is always open (and cheap) if you get back and want a late night/early morning drink. Some reviews say the rooms are small, but if all you want to do is wash, sleep (and other activities on the bed) it's not a problem. There is plenty of space to put things and walk around the bed. Lots of stairs if your room is at the top, like ours, but that's only a problem if you're bothered by stairs.
Everything! Location very central, staff very friendly, hotel & room very clean, breakfast was also very good especially the croissants which the sweet old lady used to freshly prepare every morning. Highly recommended!
The only thing which we did not like, which was minor, was that the room had a strong smell of humidity (not sure if it was humidity or the oil used to paint the furnishings) when we opened the door - but it did not affect us greatly as we opened the windows.
My stay here was fantastic...including the breakfast!
The heat which couldn't be helped, and my room seemed quite stuffy at times even with air conditioning on
breakfast is good,location is excellent.
schower and the room.
The location was ideal, the staff were very helpful and friendly, and the breakfast was an excellent start to the day.
The wifi was a bit sketchy, but not a problem.
Very kind staff. The rooms are confortable and clean. The localization is excelent, near at San Marco square. The breakfast is pretty good, with many options and well served.
The hotel doesn't have a lift. I stayed in the last floor (4th) and it was a little bit painfull to go upstairs two times a day every day. The bathroom is awful. I had to pray to have some water from the shower. I could not even have a bath in fact. The Wi-Fi doesn't work. Forget about it.
