Great rooms & facilities. The breakfast is superb. The buffet dinner in 'The Kitchen' is awesome. The bbq in the courtyard in the evenings at the courtyard are exceptional value at 750 Rs. There's a free shuttle service between the hotel and the St Mary's Road Raintree if you use the bar/restaurant there and you can use the smaller gym & swimming pool there free of charge too!
The Sunday brunch at 'High' attracts the local rich brats which ruins the occasion for families;using the swimming pool is impossible for wives and daughters without leering drunken local boys(who also threw up the alcohol filled contents of their stomachs into the sink of the lobby level gent's rest room). The free transit back to the airport was mosquito infested and the driver dropped us off at the wrong terminal.
Very friendly staff and ready to assist even an extra mile. Nice buffet Breakfast/lunch/dinner. Well secured. Very clean. Keep it up the excellent work.
Not easy to access due to road construction ( not responsibility of the hotel) Beds are too soft and weak. Better towels to match with 5 star hotel will help
1. Large room 2. Comfortable bed, clean and crisp linen 3. Well appointed bathroom 4. Excellent dinner buffet with great variety and taste 5. Excellent breakfast variety
Cant think of anything I did not like. An excellent hotel. Keep it up.
Centrally located hotel and for the price, a very good value.
Currently Chennai is going through a major works, METRO, which takes extra 15 to 20 minutes to get to the hotel if coming from the wrong direction.
-Very cool, all new
The spread of food and quality was really awesome
Due to Metro construction, Taking a walk out of hotel is difficult. But the hotel is great value for money
The staff
room clean and soundproofed, very large choice of breakfast. Stuff very kind
Great ambience Superb complimentary breakfast buffet
Food is over priced
1.The Front Desk Mr. Raj have convince ( by his professional way ) to extend my stay in the hotel. 2. The 9th floor housing keeping boy Suresh was very helpful and courtesy.
1. The food was good, but must change it in daily basis. ( common food daily )
The reception guy vishal n muruli was so so good to me they are the best guys in the hotel
To much off mosquito at reception lounge
The food, the service and the very helpful and friendly staff!
The bathroom at the disabled room could have a shower curtain so other parts of the bathroom does not get wet
staff very friendly and professional. very comfortable suite. very good food at the buffet dinner and breakfast. good location of the hotel. excellent service room and laundry .
All was good
Nice clean hotel Buffet great selection!
The food and the pleasant smiling service
Didnt like the fact that the hotel room is not equipped for older persons. The designer chairs were most unsiuitable for use by us . The hotel could not provide a more suitable chair from any other room . Every other hotel does provide a sturdy comfortable chair on request .
Staff were very welcome respectful smiling..food was very good...
The breakfast was excellent.
Some group bookings for training at the nearby hospital led to a crowd in the lifts and breakfast time.
The food from the restaurant was great. Lots of English channels to watch. Staff were very accommodating.
Wi-Fi was only free for 2 hours.
Good restaurant
Bar very loud
Excellent food.good service
Everything - what an amazing hotel!
nothing
Design, very gentle and friendly staff, modern hotel and very comfortable. Great breakfast, lunch and dinner buffet. The top roof restaurant with its city view is really super. The Club room with access to executive lounge in 9th floor during happy hour and free internet and free airport transport is really top.
Too much mosquitos in the reception lounge. The hotel has to resolve this problem to keep its 5 stars position.
Comfortable Stay Polite & Helpful Staff Excellent Service Good Food
The hotel cooling is too much. It was so cold that we both fell sick
Good spread of food for buffet breakfast, friendly staff.
highly priced, very business like, friendly staff but very rigid on rules probably the front desk staff have no authority, poor quality water, shampoo and towels. small rooms, the bed with castor wheels kept moving, no bath tub.
Staff and the food was excellent
The room facilities was bad whereby the power goes off most of the time. We asked for discount due to the power failure but was rejected by the hotel management.
