All of the reception personnel were extremely gracious and helpful. Nothing ever seemed to be too much trouble. They answered questions, confirmed tours, made phone calls to check on things in other towns, made great suggestions about places to eat and buy things, and gave directions to get around. It was they who made it a stress-free trip. Takk
The staff were so helpful especially a girl called Linde on the front reception her knowledge was unending as were her patients
The breakfast bar was excellent and the hotel staff very helpful and friendly
The yelling in the streets could be heard inside..not hotels fault
The room was a pretty good size, bathroom clean and breakfast was nice, the staff were very helpful with organising tours and giving advice about places to eat.
the room was a little hot at night, but all you had to do was turn the thermostat down and open the window and all was fine.
rate per night is a a bit expensive.but hotel staff was really kind.breakast was good as wall.
shower room and lavatory sink was too small.
good location, nice staff, good breakfast
the room we got (2 floors) has no curtain in the living room.
I love that it's so close to the main shopping street and downtown. The staff were friendly and helpful.
Bading in the blue lagune was very good :-)
The hotel was very pretty and the hotel rooms had wooden floors, which is much better than carpet.
When it came to paying for the room there was an error made, although it was not entirely the staff or my friend and mine's mistake. They charged the room to the wrong credit card, and were unable to cancel the transaction. Perhaps there was nothing they could do, but there was no real apology offered nor any compensation.
I have stayed here twice. Both times the reception staff has been very helpful. The breakfast buffet is very good and plentiful. There are several public spaces throughout which are great for small discussions or meeting business contacts. It is a convenient location for downtown. The bar is good for a casual evening meal and very good for solo travelers. There is wireless internet throughout.
warm water
The staff were friendly and helpful, and the breakfast was good
they should pay more attention to the roomcleaning particularly under the bed!! also other hotels provide tea, coffee, juice and cookies + free internet and Movies round the hour!
Reasonable value for money
The room service was average. Next time I visit Rekyavik I would opt for a 4 star hotel.
We stayed several days in Reykjavik there are a lot of other hotels i.e. Center Plaza which are same price and offers much better rooms and service.
poor breakfast
