Everything was right!
Nothing.
Excellent and helpful staff. Very comfortable hotel and very good price/quality.
To open the doors of the parking, there is a need to ask every time the reception. A personal key would be perfect.
Staff were very welcoming and helpful. Breakfast was excellent and depleted food was replaced regularly. Would stay again.
I liked that the hotel was clean, good looking, very quiet. Breakfast buffet was really great and diverse. Great value for the money we paid.
It is situated a bit far from the city center, but other than that, everything was great.
Staff, welcome, breakfast, price
Some road noise
Every thing was perfect.
Good, fresh breakfast with wide choice of food and free flow of sparkling wine. Modern, new furniture in the rooms and nice, cosy SPA areea
It was very nice that they allowed to leave our car at the hotel's parking lot for another couple of hours without additional pay
Our particular room could benefit from an earlier house-painting schedule
The staff, the free computer and Ipad in the lobby, the location full of history and the breakfast.
Everything was excellent. The staff was very kind. They answer at any question/request from you or at least will try to help you. Wifi was good even in the room on 3rd floor. The hotel located 5 min from metro (line 3) and from tramp station. The neighborhood looks a little bit old and strange, but we have no problems returning at night.
Staff, Breakfast, rooms, welcome drink.
Room too hot, you can't control the heating temperature.
Breakfast
Fitness room
Very good hotel for this price. Nice small jacuzzi, sauna and fitness room. Great breakfast.
everything !
nothing !
There was a lot of effort put into details, which was great. - very good price/quality relationship
Staff were helpfull, hotel really good. The best one i visited in Budapest (been there more than 10 timws during the last 15 years). Will come again if possible
nothing special
Everything was OK. Absolutely perfect location, kind and helpful staff, various breakfast - e.g. chocolate fondue. I would recommend this hotel to everybody. We absolutely enjoyed our staying in this hotel.
great location friendly stuff great prices
Everything, friendly staff, price..
Broken bed..
Very friendly staff, Good value for money, very good atmosphere on arrival at the reception, Clean and modern design and very good breakfast restaurant. Perfect for my over night stay prior to flight back to the UK.
None to mention! :)
super-friendly staff, let us in earlier than check-in hour, by 10.00 am, without any charge. even offered a welcome drink. Breakfast - better than in average 3 star hotels, may be it is even a 4 star. rooms are ok, not too small. we spent a nice holiday, and had a calm night.
standard rooms do not have tea/coffee. sauna facility is in the basement and not too much of a space (to use it, you need to tell the reception in advance so that they turn on the heating).
The breakfast was excellent and fresh, room clean and comfortable. Really good value for the money. I stayed for 5 Nights and will use the same hotel if I Return to Budapest.
We were very pleased with the breakfast : a lot of choice. Very kind staff! Helpfull with touristic information.Everything was ok.
Friendly staff with excellent customer service. Top draw facilities with a relaxing jacuzzi and sauna. Great value for money, if you are looking for somewhere to stay in Budapest, I would recommend this hotel.
Nothing
The staff was fantastic, great customer service, welcome drink, maps, great breakfast, smiley...
Great hotel with pleasant helpful staff. Not far from metro with easy links to centre of Budapest.
Superb receptionist upon arrival (Andi), laptops and tablets working in the lobby. great breakfast. Special attention for a wedding anniversary. Great free wellness area. Superb whirlpool. Excellent room cleaning service (Thanks Andrea)
Wifi in rooms disconnects all the time on older phone types due to annoying authentication.
Breakfast was exellent
Location
I liked everything from the room to the tasty breakfast and kind staff.
Staff were very good !! They have such good people working the front desk. Friendly but professional !!! They were so friendly and always mafe themselves available !! Thank-you !!
Breakfast choice was limited.
welcoming stuff, clean, organised, all what you are looking in a simple hotel is available...
Very Good Location Just 20 minutes to the airport
The motel is newish so everything works weel and is fresh. Safes in the rooms and closeness to shops are good points also.
The heating was on and the cooling couldn't be turned on so the rooms were very warm. I had windows that opened but if they didn't it would have been unbearable.
Staff is very nice and friendly. Great breakfast. Good location, near metro station and shopping mall.
The noite outside at night
Great communication leading up to our trip. The entire staff is friendly as can be! And breakfast was fantastic every morning :) Thanks!
Everithing is good
Hotel took from our card money for two nights, but we stay only one night. They promised return money for one night in a day, but has not done it yet. We were there in 24.10.2013. Today is 27.10.2013. How can we get our money???
The room was an upgraded room at the 6th floor with a very nice view. The room was very comfortable and clean with a spacious bath. There is a jacuzzi, sauna and a small gym at the clients' disposal. The staff was excellent, so was the breakfast. Wifi connection was good. If I ever go to Budapest again I will definitely stay at BO12.
The only remark I could make is that the check out time at 10.00 is a bit unusual. Thankfully the reception gave us a one-hour extension without any problem.
The staff (all of them!) is extremely friendly and helpfull
The rooms are a bit sober, but certainly large enough
great location, all main sights are reachable in 15 minutes with metro (metro station is few meters away form the hotel); superior room is very comfortable and large, everything is clean, breakfast is great with different warm meals each day and, my favourite part, there is chocolate fountain weekends:)
there is no enough power sockets in the room
breakfast, professional staff
housekeeping did not respect "do not disturb" sign
friendly staff, very clean rooms, modern furniture
the 3th bed in our room was not a full bed, not so comfortable for an adult.
Very friendly and helpful front desk staff who all spoke excellent English. Secure car parking close by but not exactly on-site. Very good WIFI in room. Bullet holes in building opposite!
No easily available power sockets in room for phone charger, hair straightener, etc. which meant accessing awkward TV socket behind fitted dressing table and bedside alarm clock socket under middle of bed. But this the only gripe.
The service was excellent from the welcoming drink to the late check out.
Not the hotels fault, but in general we found the food in Budapest was quite poor value and quality. Again not the hotel's fault but be very careful to clarify taxi rates before getting in, they seem quite prepared to try fare hikes on tourists at every opportunity if you don't.
I liked the designg and the cleanness. It is in the downtown but the rooms are silent! I liked it! The bed was comfortable, the breakfast very good :)
The hotel staff were extremely friendly and helpful. Breakfast was excellent.
Staff was incredible! Friendly and very helpful. Breakfast buffet was excellent!
Extra charge for airport shuttle.
Excellent customer support from the hotel staff.
Everything about the Hotel, especially the staff who were so friendly and helpful
Staff were terrific, there was free lemonade on arrival plus one free drink from the bar, room was clean and comfortable, near a shopping mall
A little bit further away from the city centre but wasn't really a problem
We had a great stay in Bo 18. The staff was very polite and attentive. Great location near metro station and other public transport (bus, tram, taxi). Parking is one block from the hotel and has a very good price of 8 euros per day. The breakfast is pretty much an american, included in the rate. The tips regarding the trip to Lake Balatin were excellent. Good internet access throughout the hotel, including the rooms. No doubt we will return to this hotel.
