Room decorated with original Murano stuff was really nice. Staffs are professional. Location is very nice, just next to the boat-bus stop.
Bit over priced.. but it's Venice.
Good location near water bus stop. Comfortable and quiet. Large rooms. Good breakfast.
Staff were a bit cold and stiff.
Location and pleasent staff
Not enough decent shower gel/ shampoo
We were very impressed with all aspects of the hotel. Many Thanks
Fantastic Location, Easy to Find and a Great Staff. Giussepe was Great
Location was amazing - right off of the water taxi stop and into a beautiful courtyard. It was easy to walk to San Marco and Rialto bridge from here.
No restaurant, no roomservice.
We were given room 204 which had a small balcony that overlooked the lovely garden but also views of the Grand Canal. It was a wonderful place, full of charm and beautiful decor. The proximity to the Ca d Or vaporetto made travel from Tronchetto with luggage very easy. Great breakfast, large bed and bathroom and a beautiful Venetian glass chandelier made our stay very special. Thank you to the staff.
The most amazing room I've ever stayed in. Right on the Grand Canal with an amazing view. The biggest bed I've ever seen. Beautiful room, beautiful decor. Grand bathroom. Had a complimentary bottle of prosecco waiting on ice for us on our last night. Staff was friendly and helpful. Breakfast was great especially considering that the italians don't do breakfast - they had bacon and eggs! Wonderful and romantic place. Pricey but well worth it.
Wi-Fi range could have been better. Especially for the price you pay.
Smell in the room
Sumptuous character room, nice warm colours, high ceilings with padded walls, the ambiance was conducive to getting into bed and doing romantic stuff. Room big enough, but not enormous. Breakfast was excellent, even though the room and brekkie counter weren't spacious. This is the sister hotel of Foscari Palace, close by, where we had stayed the previous night. Felt a lot nicer in all ways except noise. We paid more here than Foscari, almost double.
Noise. Walls seemed paper thin. There was also some noise from the wharf, which was directly adjacent to the hotel. WIFI that boots you off after a little inactivity is frustrating. And centrally controlled heating is ludicrous. You have to call reception if you want your temperature adjusted. All up though it is pretty decent for the price.
Location was fabulous
Excellent location, just next to the Vaporetto Ca'd'Oro station and Strada Nuova!
Nothing in particular
We stayed here for two nights and enjoyed every second..:)
*Location was brilliant
*Staff was happy to help
*Breakfast was really good although things offered were the same every day
excellent location, beautiful everything
Excellent location, easy transfer by waterbus or watertaxi to door. Good
breakfast, plenty of choice and great quality. Had junior suite with spa
bath and lots of room, fantastic size. Huge bed!!! Easy walk to Rialto
bridge and St Marks Square. Hotel organised our private watertaxi,
it's not cheap but heah your in Venice live a little!!! Ciao x
Wished we could have stayed longer!
Loved our 7 days there. Location was the best for us. Right near a
vaporattto .stop.. Had canal view. Could watch the passing traffic going
up and down canal Not noisy. Decor was very Venetian which is what we
wanted. Beause we ere in a suite we recieved a welcome bottle of Preseco
as well as one on our last night. They really looked after us. Could
also have a late night drink or coffee at the bar.Small biscuits nad
lollis were available in th afternoon either at the bar or near the
entrance. We felt spoilt! Would recommend it to everyone!
Our Reception was exceptional and everyone around as seemed happy and
well looked after. They gave as directions and hints on what to visit.
Breakfast was a treat as well.
Excellent buffet breakfast. Very helpful front desk. Roberto was very helpful with any travel questions and making tour arrangements too!
Spotty Internet in room. Need to go to lobby.
beautiful location right by grand canal
excellent set up and grand
Superb location, great interior, cleanliness, friendly staff
Air-conditioning was not working properly; coffee at breakfast from the
machine was awful.
location, design, quality/price
The room was excellent and the location perfect for visiting Venice.
Water bus stopped at the entrance to the the hotel, and, the hotel has
its own water taxi. The location is a 15 minute walk from Rialto Bridge
making transfer from airport to hotel simple and very central. Lastly,
the option of the bed size in the room was also very helpful.
Bar in hotel not well staffed in the evening.
- Stylish hotel
- great location
- good standard breakfast
- friendly staff
- venetion styled room
- Room was a bit noisy due to being close to vporetto lnding
- bar closed at 9pm
- no evening restaurant
Location! We were in the Pesaro Suite - which was utterly sensational!
Massive room, balcony overlooking canal, enormous very comfortable bed,
large bathroom with spa bath and breakfast included! Was by far our
favourite hotel of our European holiday! Definitely recommend and would
go back in an instant! Very easy to get to - if you arrive in Vencie via
Train, catch the #1 Water Taxi, and get off about 4 stops down at
D'Caro - if you fly in, the taxi will take you to the waterway,
catch the #1 Water Taxi, get off about 5 stops down at D'Caro - walk
up the laneway about 50m, to the entrance of the hotel. The water taxi
system is excellent and very easy to use.
If you have mobility issues, you will really struggle in Venice (we
don't but it was something we observed while there). This hotel does
have a lift but does have a few steps.
Hotel central for sightseeing and restaurants. A good 4 star hotel with
very comfortable rooms. Large double bed very comfortable. Good
Bar closed at 9.00pm. The bathroom had a jacuzzi which did not work and
no light bulb in fitting above wash basin. To be fare did not report to
Exceptionally friendly and helpful staff; beautiful rooms; excellent location
Good Service, friendly Rezeption, very clean and quite luxurious
Russin guests, drunk and unfriendly, aggressive!
The room was lovely with views of the garden and grand canal. Bed
amazing, biggest I have seen. Breakfast excellent, staff friendly,
Only one tiny bedside chest for clothes to serve 2 of us apart from
wardrobe. Bar closed by 10pm
Great location. Beautiful decor
Poor choice for breakfast & bar closed at 9 pm
Everything about it was fabulous even though I had booked the wrong
dates they happily changed it.I Stayed with my 13 yr old graddaughter
who was very impressed
Alleyway beside Hotel can be a little noisy with commuters in the morning
Very nice accommodation and friendly staff and great location
Great,helpful staff, within walking distance of all of Venice's sights, highly recommended
Problems with Wi-Fi
Superior room was huge and bed was really comfortable. Excellent location right next to water bus stop.
Breakfast was average and aircon in room not very good
Everything was absolutely Great!
The hotel is stunning inside and out with very friendly staff. Situated right outside one of the public transport boat stops.
10/10 Outstanding value with brilliant location by the water bus.
The jnr suite size of a football pitch ( the headboard is 18ft wide)
very comfortable bed. One of the best breakfasts and a proper size lift.
Go to the Al Vecio Bragvenezia restaurant that they recommend it has
brilliant seafood and reasonable price.
There is an issue with the wifi in that street area that they have been
trying to fix. Go to reception for best coverage. For the a/c yes
it's a bit complicated but ask reception they are really helpful and
will switch it off if needed. To be honest none of this maters as you
will have such an amazing time and we will be back !!
Location and cleanliness
Poor bar facilities late at night and breakfast could do with a few more staff as some of the hot food was not always topped up quickly enough.
We did like everything about the hotel, it was one of the best price-
quality level hotels that I ever stayed. Beautiful room, great
breakfast, location,friendly stuff..Water bus stop is just next door and
all main attractions can be easily reached by short walk. Thanks for our
There is really nothing to be mentioned!:)
Grand Canal location. Newly refurbished but authentic Venetian. We had
suit 201 will a balcony overlooking the Grand Canal and the largest bed
I've experienced. Good breakfast. Reasonably priced bar and mini bar
A typical British complaint but there are no tea or coffee making
facilities in the room. Similarly only two very small bottles of water
in the mini bar.
This hotel could not be in a more central location and I would describe it as rather palatial absolutely excellent in every respect.
The decor in the room and throughout the hotel. Excellent location!
Proximity to the Grand Canal and the convenience of the water bus stop. Very helpful and friendly staff. Room excellent. Great breakfasts.
Would go back again.
Located directly next to a waterbus stop.
Beautiful place to stay.
Very large luxurious room.
The bed was a bit stiff.
Shower head had poor water flow.
Our room was superb, very luxurious. Hotel itself was very clean and palatial. Location was great and very convenient. Breakfast was spot on. Staff were extremely friendly and helpful with fantsatic English of course !
Our room was on the side and as the hotel has a river stop right outside, we were kept awake into the night thanks to some noisy revellers getting off the boat. Not the hotel's fault, just inconsiderate public as usual !
The superb location and the class and style of the hotel
No room service
Digital TV had some little problems (but that's REALLY a dteail)