Shenzhen Kaili Hotel, Guomao Shopping Mall Comentarios
No. 2027 Jiabin Road (Shenzhen) 518001

Las reseñas de los huéspedes son enviadas por clientes una vez finalizada su estancia en Shenzhen Kaili Hotel, Guomao Shopping Mall. Existen comentarios de los huéspedes reflejando sus experiencias durante la estancia en Shenzhen Kaili Hotel, Guomao Shopping Mall.

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Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

location, service, staff. good value for money.

nothing.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

All perfect

Internet a little slow sometimes


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

First impression was good as I entered the lobby to check in. But after getting into the room (for 3 adults) my impression was changed from good to like WOW.....what a value for money hotel. Big room, clean beds, large bathroom etc..etc

Absolutely nothing............


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

It's closed to subway (exit a), next to the Plaza , easy to walk to Dongmin street, friendly staff and nice housekeeper.

The room is a bit old but clean


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Good location for shopping around.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Great Location. Near subway station & city center. Good value/ price


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Clean and spacious room. Good location near the metro and border with HK. Right next to Gold Coast Spa where you can enjoy 20% discount as a hotel guest.

Charge for deposit when checking in.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The location of the Hotel is perfect its like very high streets for foreigners. So many shops cafe bars and restaurants around. The place to stay definitely.

Surprising this was there is no mini bar in the room. They donot have many lucury amenities in washroom as well. But price for location is worth.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Close to metro and shops. Staff are great especially Mike the bell boy. It is handy that they have a computer and wifi in the room. We used the spa and sauna facility next door and had an excellent experience of full body massage.

They took money before we got there then again for deposit when we arrived. They said it was for authorisation only but my bank statement still showed the pending fund after today being five days since we left.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

close to transport, shops etc. staff friendly. rooms nice size

Internet a bit up and down, but mostly ok


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The staff were great, so welcoming. The room was very good, The free sauna was a bonus making the room more budget price when taking that off the price


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Staff were good, bellboys very helpful and accommodating to queries, clean and well presented, location excellent especially for shopping, nightclubs, and central location


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The staff are English speaking and go out of their way to be helpful, the rooms are well appointed and have all facilities. There is a PC in every room which I found particularly useful. when I went away for a weekend to Beijing they were flexible enough to accommodate me. This is the second time I have been to Shenzhen and I had no hesitation in choosing the hotel again for my visit

nothing


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Comfortable rooms, nearby metro trains, shopping areas very nearby, restaurants nearby, transportation easily available and very good hotel services.

Smoking rooms .


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

There is a spa within the hotel which is very convenient.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Very good location and shopping


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

lean, location, service

Internet speed sometimes too low


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Location. Beside a big shopping mall and a short taxi ride from the train station.

Most of the staff had poor English. Ordering room service was an ordeal.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

the location is excellent close to station nd shopping n eating n the locality is quite posh.

the staff should b able to communicate in english without which the hotel cant b tourist friendly. also one day prior to our arrival one day s rate was deducted frm my credit card account. nd on reaching the hotel the same was voided. the staff cud hve kept tbat amount as deposit nd later charged the balance


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Best location in Shenzhen, 200m from Gumao subway station.Rooms are clean, staff OK. Clean rooms


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Very clean and comfortable .

The only thing was my power kept tripping off.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Good location. Good facilities

Bad smell. Room light not enough


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Friendly helpful staff


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

convenient location, facilities are well equipped but a little bit old. key card allows guests to enter once for sauna

the staff are not professional enough


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Location is superb , all good restaurants , Very big Mall with excellent food mall just next building, Soho Disco walking distance

Carpets in the room , I would suggest wooden floors, they look more neat


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The room was very spacious and had everything you need,the hotel is in the best location of Shenzhen with shops and restaurants all around, also the nearest subway (goumao) is only 100 meters away. The staff were very helpful, but many of them need to learn more english.

I expected that in a monster economy like China more people would know how to speak English.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Location, price, reasonable room service price

Cleanliness, lobby staff could be more friendly


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

place is nice and comfortable, good value


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Perfect location, MTR just a 3min walk (just 1station to HK Luohu border), lots of good and fair-priced restaurants & bars nearby, very good 20% discounted SPA in hotels 2nd floor


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Great location.Short distance to many shopping centres etc and subway. Lovely large room with own computer etc. Would definitely stay hear again.

nothing


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Very good value for the price. Clean and comfortable moderate accommodations. 5-10 minute walk to Guomao Subway Stop.

In the city so of course you will have traffic noise. But so will every place else in the city.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

the room is good and very comfortable.walking distance to shopping street.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Staff at reception Spa facilities Close to mrt

The cafe where they 'serve' food. Bad service and bad food. Go out for dinner or lunch.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Quite well located in CBD area with all kinds of amenities such as shopping, food and others.

No comment


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

nothing to say


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The good hotel and location


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

It is pretty clean and it is worth to stay but the price for its level of hotel is a bit high


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

The staff are very friendly and you always see the same faces each time you come. I have been a regular for past 3 years and would always come back.

If you are light sleeper make sure you ask for a rear facing room - away from the main street.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Good internet connection Triple room had 3 separate beds


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

best location near MRT,and lots of food and restaurtant,staff are nice and friendly,we had a great stat there


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Great location. Easy to access Hong-Kong and shopping centers.I stayed in several hotels around Guomao station and I must admit Kaili is the best one for the price. My room was big and clean,the bed is very comfortable.The staff are polite and helpful. A lot of restaurants surround the hotel.The inhouse SPA is one of the most popular ones in Shenzhen and is a must enjoy , I definitively recommend this hotel. I f I have to come to Shenzhen I will not hesitate to come back in Kaili. .


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Near subway stop. Comfortable.

None.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Front desk spoke very reasonable English, polite and efficient. Rooms were perfectly adequate and clean. Overall, I'd recommend this hotel for short stays where you intend to sleep there only, it offers value for money for that purpose.

Neighbours singing at 11pm, not much you can do about that. Credit card got preauthorised prior to my arrival, but did not turn out to be an issue as I settled bill and deposit in cash.


Personal: 5 Personal Limpieza: 5 Limpieza Relación calidad - precio: 5 Relación calidad - precio
Servicios: 5 Servicios Confort: 5 Confort

Clean,good price,location


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

The hotel is centrally located and near to GuoMao subway station. Room is slightly dim but clean. Staff are friendly and helpful. Given the same price, I will definitely stay here again.


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

Location of the hotel


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

top location, near to metro,

could be much cleaner, not comfortable bed,carpet not clean,


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

proximity to metro station Lohou


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

Location is perfect

Facilities are very poor Staff needs to be improved


Personal: 4 Personal Limpieza: 4 Limpieza Relación calidad - precio: 4 Relación calidad - precio
Servicios: 4 Servicios Confort: 4 Confort

great location, computer in room, rather old decorated but clean,

management is not professional, exchange made by bell boy, skylimo arranged by bell boy with +100 RMB...