Despite the horrible service from LetsBookHotel.com, the staff at the Sheratonwas more that willing to help. They gave me a great discount, and werefriendly the entire time. It was greatly appreciated. The room waswonderful, the room service was outstanding..... It was a great trip,and I am very happy that I chose the Sheraton Seattle Hotel. - I en... what people say » joyed the ambience and friendliness of the staff. Especially the staff outside (valets) the hotel making sure you know where you are going and suggesting interesting places to see and visit.I also found the business room very accessable for computer internet use.