The Marker San Francisco, a Joie de Vivre Hotel Reviews
501 Geary Street (San Francisco) 94102

These reviews are submitted by guests who stayed at The Marker San Francisco, a Joie de Vivre Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, cozy and comfortable. Loved the refurbished urban rooms. Perfect size rooms. I would stay here the next time I come into town for sure, definitely recommending this place to friends and family


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location for shopping and access to public transport.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was quirky and a great location.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was wonderful as always, we had a middle room this time which was smaller than the corner one but still lovely.

The restaurant


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lovely cozy and welcoming hotel with modern clean rooms and nice bathrooms. Staff were extremely friendly and helpful. Free bike hire was a great way to see the city. Free tea and coffee everyday in the lobby.

Gym was very small-although better than nothing of course! Close to the tenderloin area which we understand to be not so desireable although we didn't experience any problems. Room was small but most SF/NY hotel rooms are.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel is perfect, the location is great and the staff are so friendly. Very comfortable hotel and will go back. Lobby looks amazing with the Christmas trees too


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly, helpful staff. Dog friendly. Good location. Walgreens across the street, near union square.

Walk a block down and area's not great; but that's any city.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Just a wonderful place to be! If you like stylish cool places, go there!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-Personable, charming rooms -Lovely front desk staff -location I liked your hotel a lot more than the Argonaut where I also stayed

With weddings on the weekend, lots of opening and closing doors-a bit too loud… Restaurant should open earlier for breakfast and have more choice…healthier options (great bagels and granola)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was very friendly and professional and accommodating. Beds were very comfy.

Rooms were clean, but dusty. Needed a good deep clean.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location. The rooms are nice, but a little on the small side. The foyer with the open fire and the adjoining bar /restaurant are a gorgeous design. Free wine hour was also a treat.

The only annoyances are, no free WiFi – surely no one should still be charging for WiFi! And the parking is expensive in SF. The hotel offer concierge parking which is really pricey ~$50 a day. But you can find parking yourself for ~$24 a day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly, relaxed and central.

Limited room service. Expensive and above average valet parking (I used alternative).


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Stayed in the Junior suite - great room, very spacious and amazing bed. Friendly staff. Would definitely stay here again when next in town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is excellent. East of the hotel is Union Square and excellent places to shop - Tiffany & Co., Direct Shoe Warehouse and Westfield. Great Japanese food and local diner food on Geary too.

The pillows in this hotel were the worst that I had in 4 weeks of travelling. The massage I had in the spa downstairs was terrible, and the spa facilities weren't very good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff and facilities in general were great and we also enjoyed the meal we had there.

The room was quite small.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is stylish, and the rooms very fresh and well done. They offer a wine happy hour in the afternoons and coffee in the morning in their living room. It made for a very enjoyable stay.

This area in San Francisco is pretty seedy and run down. ALthough it has plenty of nice buildings and good hotels.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved the whirlpool in the spa

We loved everything about this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

- nice room - great location

we should offer WIFI for free


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

- comfortable beds - clean

- small rooms (mine was facing againt the wall of an adjacent building, the wind was noisy in my room) - carpet - shower in the bathtub - area (would probably look for a hotel in Fisherman's Wharf area instead, too many homeless people around unfortunately (for them and for us))


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Helpful, courteous staff Very good food The gym is small but the equipment is top central location Great choice of drinks and snacks from the minibar

Room was a bit small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was nice hotel close to union square.

The checkout process. We along with our son and his wife. When we checked they had the rooms and names and addresses mixed up. It over 20 minutes to check out and they still had things messed up.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staffs were amazing friendly...the hotel was clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Price Decoration

Size of room Restaurant


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were wonderful; they went out of their way to help with any request. It was great how they recalled our names and details of what we had talked about or had asked for. Loved the wine sharing !!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location!! It is close to shopping and great restaurants.

I was close to a room with a dog and loud music playing. As this was a business trip, I would have liked a quieter room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

small bathrooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Wine @5! Great staff especially the young man who recommended the wine tour


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were extremely friendly and helpful in every way.

The King Suite was tough even with 2 kids. The pull out sofa is just not a good experience for 7 nights for our boys.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The décor was very French inspired art deco and each day free wine was available to residents for happy hour


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very friendly and most helpful. The room was comfortable, the decor was interesting and bonuses for me were free internet and plenty of electrical outlets. It was in a perfect location for conference at a Union Square hotel as well as shopping and entertainment. I'd definitely stay there again. Loved it.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Having to pay for computer use.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was amazing. Very friendly, curtious and even helped tell me with which train I needed to take on the bart to get to the airport. The hotel was neat and clean which is important to me and was very visually appealing which is always nice and helps make me want to visit again.

The hot tub closed at 9pm so I never got a chance to use it. I wish it stayed open a few hours later. Also, the hotel offers wifi but you have to pay for it unless you're a member of their club. I feel like if I'm goining to pay $1000 for 4 nights I should get it complimentary.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very helpful and generous stafff. We also enjoyed the little extras that make the trip easy like energy adapters, hair irons. Also great location!

Nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Newly remodeled rooms and corridors were fresh and lovely. Staff was always helpful and connected.

The lobby design needs an update, which I'm sure is coming. Bathrooms could use a dimmer switch or a nightlight for middle of the night use without flipping on bright bath lighting.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I'm a designer so really appreciated the funky decoration. The staff were very helpful, as well. Location was great. Would go back to this hotel.

There was nothing that I really didn't like -- rooms were on the small side and bathroom faucet made a lot of noise. Minor.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spacious airy room. Like having windows that open. Convenient central location. Wine hour in evening with massages a very nice touch. Staff very friendly and helpful

Could use more room for toiletries in the bathroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

That they had a complimentary wine hour. Also, we were there for a bachelorette party and the front desk sent up a bottle of wine in celebration which was a nice touch.

We did get a spa treatment which was awesome but when I was trying to split the bill the lady could not figure out what I wanted to do which resulted in my having to charge the room. Then when I got the final bill the spa treatment had not even be added. I thought it was very unprofessional.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

For the price it had everything I expected and more. While small the spa area and exercise area were superior and the staff GREAT. I just wish it opened earlier than 9 am. The staff was very good as was the business center ( small but adequate). I would stay t here again and would recommend it to others. Rick Brown

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lovely, stylish hotel. Bar/grill very good and atmospheric. Complementary coffee in the morning and wine/sangria at tea time were very welcome. Staff very friendly.

Poor advice from reception staff re transport to the airport.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Décor. Hot tub. Friendly staff. Pet fish. Wine night. Loaner bikes. Coffee bar.

Staff forgot to deliver an item i'd requested.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The quaint design and decoration of the room. Excellent, helpful and super friendly staff. The room is always clean and the products in the bathroom is marvelous.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

on arrival we were made to feel important and welcomed. beautiful accommodation, friendly, very helpful staff. brought a thoughtful gift to room for my daughter's birthday great ,location to Union Square, cable cars, restaurants and shoppimg

absolutely nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved our room, the location, it was quiet yet right in the city, the fresh water to go in the lobby was nice

Tv and Internet- we get direct Tv (more channels) and free wireless at holiday inn! The spa was lacking.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location close to Powell St station and a number of shops. A 15-20 min walk to the Embarcardero


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Complimentary wine hour every evening Complimentary coffee in the morning Complimentary bikes available Luxurious rooms with beautiful decor Helpful and friendly staff who really made an effort Fantastic location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

this was a honeymoon get away there was chanpagne and chocolates in our room we liked the wine hour missed having coffee in the room

no coffee in the room available downstairs


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great location, nice, large room, good value for money

staff too busy...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Perfect location, nice rooms, great staff

A bit cold rooms - couldn't work out the a/c


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, service, room equipment

Very small room