Hotel Indigo San Antonio Riverwalk Reviews
830 North Saint Mary's (San Antonio) 78205

These reviews are submitted by guests who stayed at Hotel Indigo San Antonio Riverwalk. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was extremely nice! The beds were comfy and they had a great view of the Riverwalk.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hardwood floors, shower, bed! Also, breakfast!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice place to stay


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The colorful decor.

The dry tortillas with the eggs for breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lean and crisp Spanish style construction. Nice bar and breakfast / restaurant with tables outside over looking river. Access to river walk at back of hotel. 24Hour river Taxi pass for $10.00 . get a 24 hour double decker buss tour pass for $21.00 and the city is yours. Hotel is north of heavy tourist area and quieter. No bands and loud music

Restaurant and Bar is only open during certain times (but you should have you river taxi pass so off you go)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We have stayed in this motel twice this year. Very comfortable and relaxing. Staff was not helpful.

There were obviously vacant patio rooms although the staff refused to let us have them until I threw a tantrum!! Without a balcony/patio room, I would not stay again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

comfortable beds

the food at the restaurant was not that good, the breakfast was fair, the dinner that we got ,steak subs, was not good, not even reals steak, I believe they used steakums or something similar


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

quiet relaxing on riverwalk staff very friendly

not close to shops had to pay for parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was excellent and very helpful!!!!!!!!!! Nice cozy rooms!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Love the river view room Was very comfortable and relaxing

Didn't get to stay long enough


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything but the walking distance from River Walk... The taxi boat made it worth while... nice calm relaxing ride... Also a young lady at the bar Was AMAZING... FRIDAY when I arrived on the 9th she was all about the customer!!!! I never felt so comfortable with service at a hotel. I'm 25 years old me and my wife on our anniversary August 9th and this young lady Rocked!!! I never receive really good service because I am young and that typically hurts my image. I am a professional and I was treat as such!!! Met the Bar manager was nice as well... They help me with flowers and WINE a NICE MERLOT for my wife... Organic wine... Great experience!!!

It wasn't free lol... jk


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I love everything I feel so relax !!

I was expecting better quality off food at dinner time


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the furniture and the food!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We picked this hotel because it was so different than the standard hotel. The decorations were very eclectic. We loved the room and would definitely consider staying again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was right on the Riverwalk

Air-conditioning


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location on river walk

breakfast voucher only allow you one item off the menu no matter of the value.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Entrance was nice..terrace was nice..loved the back entrance to the river walk.

Pool too small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were excellent. Very accommodating. Manager was awesome!

The bathroom in the room was very dirty, toilet had a massive amount of urine on the bottom, took picture and showed manager. He sent staff up to re clean, then it was perfect. Very apologetic.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was such a pretty chic hotel we loved our stay! Loved the happy and colorful decor! Would certainly stay again. Thanks!!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We enjoyed the restaurant, location staff and our room!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The comfortable BED, I didn't want to leave my room or my bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I love , everythingh's was wonderful , I will comeback

I can't stay more time


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hardwood floors in our room were great. We also liked the friendliness of the staff. Wherever we were in the hotel, all of them were ready to answer our questions with a smile.

Our toilet broke, but besides that, it was great. The staff did everything they could to minimize this inconvenience.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It's one of a kind for the value and space... especially for rooms overlooking the river... it's not in the busy tourist areas but within walking distance, 10 minutes walk to most attractions and restaurants


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

courteous staff

bad urine odor in the bathroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff, convenient restaurant and bar, quiet location, comfortable

Surrounding neighborhood


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Loved the mini bar with sink and stainless steel fridge, Keurig coffee maker and queen size beds. The colors and decor were very fun - like a resort. I loved having a view of the pool and river walk.

The pool area was small and there weren't enough lounge chairs. We were a group of 4 friends and there were two lounge chairs, both occupied by others during prime sunbathing hours.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and staff were wonderful--especially housekeeping and valet. Rooms were great as well.

Elevators were so slow and/or never worked. We took stairs.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Room was very nice.

Service in the restaurant was very slow. Not enough carts to carry luggage in and out.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff. Very clean & comfortable room

Not as close to the river walk as I thought from the web site


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked out room...very comfortable.

Far away from all the shopping and restaurants. Water taxi is a huge waste of money!! Had 3 day pass and was only able to find one to ride once. Walked way to much :(. Man that work the bar area was very rude.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything but

It was a little hot in the room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The patio outside is pleasant and we like being down on that end of the Riverwalk. Can walk or take a $5.00 cab to the heart of town.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great Atmosphere Convenient location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Super friendly staff, amazing location

Poor selection of breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quite

Bed to soft Pillows to soft and to small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cleanliness and décor and very friendly staff it made us feel like we were in a south texas town


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was spacious and well appointed.

Parking was difficult even with the reserved parking. Understood this hotel had valet parking.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location and very friendly staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location and the design of the facilities

the cleaning staff had some short comings with securing our room when they were done cleaning


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Most everything

Surprised at the final cost of the rooms with all the added taxes by city, state county etc etc. It added 25% to the room and though I new about it, extra charge for parking! Per day! Did not like thing either!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was very clean everyone was nice

The only thing didn't like was when we left there was a charge on our bill for a meal that we payed for when we ate it with credit card and they charged us again they didn't take if off said they would tell manger and give us a call so far haven't heard from them. Everything else was great! Just hope they will call so we can striated this matter out


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The relaxing atmosphere was excellent for us. The employeess at the front desk and at the bar were very helpful and curtious to the customers at all times. Since the parking seemed detached from the hotel, we were happy to have the parking location across the street. The rooms were very clean. I will recommend Indigo Hotel to all my friends who travel to San Antonio in the future.

Seeing a television outside, however the music was nice to hear. Still have the music, but a television located in another area of the patio.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice rooms

no carpet


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was on riverwalk.

I paid for a room with balcony and ended up with a bad view and u couldnt sit on balcony(wasnt what it showed).


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Customer Service was excellent! The trip/stay was 5 minutes away from my Dr. The hotel was necessary for eye surgery operation. I had my mother, daughter, & my 9 month old grand daughter stay in the room w/ me. The room was very spacious, and access to the outside was very convenient,(I had a small service dog with me). I would highly recommend, and will be staying there again for 2nd eye surgery the end of April.

No comments, I loved all the accommodations.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Decor and friendly staff

A little far from main streets


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cleanliness, location, price, style, and staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We appreciated the friendly, welcoming staff and the accomodations were so very comfortable! What a happy stay we had! Thank you