Overall, a great hotel, well situated to catch all of NY. Pleasant and helpful staff.
However, beware of paying for a high floor room, thinking you will get a view! One of our rooms had a view of the Empire State Building - great! But the other has a view of the wall of the building opposite! The hotel happily changed it, up three floors, but th... what people say » e view this time was of water tanks on other buildings! You're not paying for a view, just the benefit of being high up.
However, that didn't spoil o -
the hotel was ideally located. All staff were very helpful and friendly, and rooms were excellent. HOWEVER, beware of booking a high-floor room thinking this will give you a view. I booked two high-floor rooms. One had a lovely view over the skyline, while the other had a view of a brick wall! The hotel very kindly moved us up three floors, wher we got a view of........water tanks. So view not guaranteed! Supplement would be better reserved for those rooms with views. However, that did no