This was our first visit to New York. The location is excellent. I travelled with my three daughters and we felt safe. Easy access to subway, shopping and sight seeing. The staff was more than welcoming and extremely helpful. I recommend this hotel to all my friends. Will make sure to stay again. Thanks for making our visit memorable. - when we got... what people say » our first room the door handle was broken and we got stock in the room for a few minutes untill we opened the door. i went to tell that to the staff and they changed the room right away to a bigger more comfortable room. the service was great!