Great Sushi Bar in lobby (wish they had room delivery, though), convenient location, very helpful concierge, business center accessible at all hours via room key, very comfy bed, quiet (could hardly hear any street noise), housekeeping was very good about coming back to clean my room later in the afternoon even though I'd had the "do not disturb" s... what people say » ign up when they were doing my floor. - The hotel exceeded my expectations. While there is work being done to improve the exterior, this is only a minor inconvenience. The staff, contrary to some of the reviews, were extremely pleasant and helpful and the quality of the finishings of the hotel very pleasing. I had requested a small single room but was given a standard room on the 19th floor which very tastefully furnished.