Manhattan Centre Hotel Reviews

25 West 51st Street (New York (New York)) NY 10019

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The staff were extremely helpful.

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Location, location, location!

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Convience to downtown New York

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Location, Clean Room, Service, Everything was very nice.

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staff...location...price..confort..

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Cleanliness, helpful staff. Lots of computers for internet accesss.

I tried several times to learn more about the Club Quarters offer, or some other way of getting cheap weekend rates, but the staff wouldn't discuss it. I was only given a number to call. Eventually I was told that The Rockefeller Hotel and Club Quarters were separate entities. I now understand but this is confusing to say the least.

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Location and Service

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The whole experience was great!!! Location was excellent!!!!!!!! Perfect for business travelers

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Everything was excellent until check out. While checking out, using computer, front of house manager passed a very sarcastic comment, this clouded our view of hotel. Because I was having difficulty using the computer, while he was not prepared to help, he passed a comment about putting back on my glasses.NOT ACCEPTABLE.

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very clean,helpful staff

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The central location of the hotel was fantastic. We were able to walk to the shows that we had booked, as well as all those shops - wow! The Terrace Restaurant was great for lunch.The free internet was unexpected and the constant supply of fresh cool water an added bonus.

The reception area/desk a bit small, as it got congested at times, however the staff did their best to keep it clear. The Do it Yourself check in/out machine would have been better used if guests were knew it was available.

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Sightseeing the city

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clean, modern rooms and friendly staff, free bottled water on each floor

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Room for 3 adults really fit three comfortably! Good room layout, attentive staff.

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fab location, most helpful staff, free filtered water

my first room on 9th floor - AC generator right behing the window was extremely noisy

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Perfect location, very easy to check in/out, very clean and comfortable

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Location and staff were wonderful

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Excellent location. Express check-in, check out. Everything worked perfect.

In rush hours the number of elevators was not enough

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Staff responded super fast to any request. They were helpful and extremely friendly not only to me but also to my 16 year old son.

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The position of the hotel.

The elevator key card is a good idea, if only it worked properly. Going up and down several times before eventually reaching the room was very irritating.

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That it was so close to all shop/broadway

The price was very expensive and did not include breakfast. I would stay at a cheaper hotel next time.

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the convenient location

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Lovely area, very central location. Some great coffee shops on the door step.

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Location

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Location

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Ease of check-in. Location.

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location and the bar

it was very annoying having to get different cards every day just to get the lift to stop at floor 7 where the bar and restaurant facilities were. It just seemed a waste of time and effort

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Free bottled water and high speed internet access (sharing guest pc). Great location. Clean, modern, comfortable rooms.

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spacious room (for NYC)

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Really good location, clean and comfortable room and very helpful staff. Nothing too much trouble.

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Super efficient and helpful staff at the front desk.

Inefficient slow staff in the club room restaurant.

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Everything except the elevators

The elevators - there was only two and they were quiet busy, also the card did not always work so you were relying on other guests to get to the required floor

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The location was fantastic and the rooms were very clean and modern.

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central location and freindly staff

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Location of hotel

some TV channels were fuzzy and unwatchable... and these were major stations such as NBC (the one I watch most). No other complaints - very nice hotel.

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closeness to all activities

seperate living area would be better .need door to bedroom