NYLO New York City Reviews
2178 Broadway (New York) 10024

These reviews are submitted by guests who stayed at NYLO New York City. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very helpful, also the room was very nice as was the view from the 16th floor terace


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I am a native New Yorker, therfore it was convenient for where I needed to be.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The bed was comfortable and the room is clean.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent - will definitely stay there again in the future.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff; cleanliness

internet connectivity was sporadic and even when connected was s-l-o-w.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

the service and the interior of our room and also hotel

The service in the hotel was great. Furtherone it didn't have anything fancy in the hotel but the interior was great and the room and bed was great and all we needed. The roofterrace was a bit dissapointing, cause it desribes a fantastic view over central parc which we hadn't and we expected a small bar upthere or something.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was fab. Subway close, close to Central Park, Lincoln Centre, shops, resturants etc. The hotel staff were really nice also.

No full length mirror in my room...


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

good alround staff


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was lovely, spacious and well-maintained. We didn't lack anything. I loved this hotel!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

Location was convenient for our activities - staff very very friendly


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is great on upper west side. close to subway. Rooms very attractive and modern.

I reserved a limo to Newark Airport when leaving. The Bell Captain arranged the ride. Fare was quaoted at $78 although the far was $62 on arrival. I agreed to pay. On arrival at the airport the driver could not accept credit. I don't think he was from a legitimate company. I refused - he took off - very stage. When arranging through hotels, this should not happen!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 3 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

The location and the rooms was great, and the staff were all so friendly and helpful.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

location just of broadway , modern room at a reasonable price for NY

few facilities , not really a 4 star


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 3 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

location

no internet connection. Even I paid for it, it was not working or extremely slow. Very annoying as I needed to work. If I would come for a business trip, this is the reason why I would choose another hotel.


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 5 Comfort

there should have been a deposit safe for that kinda money. I missed a minibar. Room service was very inpersonal (came in plastic bags and stuff).


Staff: 5 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great location, friendly staff,

Room was small


Staff: 5 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

clean rooms, kind staff, very good bed, very well equiped room

no restaurant, bar or breakfast possiblities besides delivery service from neighboured diner of average quality


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Its in a great location, lots of local neighbourhood restuarants and bars which makes you feel more like a NY resident than a tourist.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Clean, modern room, newly renovated. We had no real view as the windowwas on an inner court but that meant we didn't hear any noise whilststaying there! Very nice

The room is on the small side, but everything is there, the bed is verylarge and great.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

A good big bed

No breakfast at the hotel, if you are in a hurry you do not want to go out and back again. I was working from the hotel and the Internet was a bit slow during the morning, a little irritating but ok.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 5 Comfort

Location

Desk slow to respond when room key didn't work; had to repeatedly ask for additional towels each day


Staff: 4 Staff Clean: 5 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

location of hotel

rooms are too small


Staff: 4 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 5 Comfort

The lokation


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 4 Services Comfort: 4 Comfort

The room was clean and comfortable. The beds were comfortable and plasma TV for the democratic convention was great.


Staff: 3 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 3 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 2 Services Comfort: 5 Comfort

The room was beyond expectations.

The lifts were either not working or worked badly. My self and other guests ended up using the stairs which were not signed for exits and let you wonder into building sites!


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 5 Comfort

nice, clean, friendly staff

well connected but maybe too uptown


Staff: 4 Staff Clean: 2 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 4 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 4 Comfort

Location, Gracious hotel staff and room decor.

Room was not thoroughly cleaned.