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Westin Galleria Reviews
5060 West Alabama (Houston) 77056

These reviews are submitted by guests who stayed at Westin Galleria. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The beds were very comfortable. The staff were very friendly. The mall access. Fast elevators. I'll be back on the weekend of April 5,2014. Looking forward to it ,thanks.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff, bell hop, and valet were excellent to our needs... amazing .....

Hallways on floor 7 where we stayed were extreemly cold.. It is nice to be cool during summer but that was freezing. However I'd rather cold than hot any day......


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

evrythıng beatıful


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

right inside the mall, Galleria is an awsome mall, lots of good stores, the room was very big, bed really good, tons of storage,helpful,friendly staff. free parking and internet. hotel restaurant yummy every time!


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

No traveling required to get to shopping, dining, etc.

If you do not want to valet park, finding a decent parking space in the garage(s) may be an issue.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location

Hotel needs upgrade. Rooms too small and old. Hotel not minority friendly. Valet service was poor when dropping off car. Concierge service extremely poor. I would not recommend the westin. Sadly, I changed my reservation from the Four Seasons downtown, big mistake.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location.. Only location.

The rates from letsbookhotel.com was different from the hotel upon checking in despite confirmation from booking. The Concierge service needs a lot of improvement. Bell boy service needs younger blood who can actually handle the luggage.