Extended Stay America - Houston - Galleria - Westheimer Reviews

4701 Westheimer Road (Houston) 77027

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Friendly staff

Located in expensive part of Houston

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It was clean and had excellent location.

Breakfast can be improved.

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I love the staff they are so help and nice The location was very good

There was just only one cooking pot in my room and my coffee maker was not working

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The best about your hotel is the staff, nice and friendly young people....

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The location was great Staff was great

-No shampoo in the room -Trash in the trash can when I arrived -Room smelled like mold

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Room desperately needed renovation. Carpet was very dirty. We couldn't stay .Had to move to another hotel. Also very noisy from the traffic outside, day and night..

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Would not accept my school district check as form of payment. Water was not working. Did not reserve what I had asked for in my reservation and was instead given different types of rooms--which was an inconvenience. Manager was not accommadating.

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This is a 2 star hotel at best. Cleanliness is poor and smell all around.