SpringHill Suites Austin North/Parmer Lane Reviews

12520 North IH-35 (Austin) 78753

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Very friendly and helpful staff

Location without car

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Rooms were clean and spacious.

Decor in the rooms was 60's / 70's style. Outdated.

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The layout of the room is great. There is a shopping center accross the highway with restaurants, and the breakfast is fantastic.

Unfortunately we had ants in the room, but as soon as we reported it to the staff the room was sprayed, and we didn't see any more ants.

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Staff very nice and courteous. Room was good and clean. Location is good

Mattress was good but not very comfortable...as is normally in similar class hotels

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room was spacious and clean

TV too small

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Liked that they were close to Downtown

The elevator was seriously scary

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Large clean room and comfortable bed.

Need better lighting over sink area or have a makeup mirror with lights.

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I liked the fact that there breakfast included a variety of options, fresh/healthy, something for everyone. Make ur own waffle with actual batter was a plus and that it lasted til 10am for those of us who got a late start. Convenient location off the freeway straight shot to Downtown..about 10 minutes, near by Walmart Target HEB was 5 min or less. Fyi...6th st is way better on a Saturday cause Friday it didn't seem like alot of people were out if u prefer a mix crowd all in all it was fun awesome.

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Location, price

Toilets clogged constantly with only paper, no hot water one night and day, beds uncomfortable, cleaning staff left cleaning items in room, breakfast selection very limited, was promised 30k Marriot points for our trouble which we still haven't seen

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The staff were very pleasant. The room was clean actually the entire hotel was clean. It was just my bed

My mattress had a sink in it but I made due since it was only one night