Pier House 
Harbourside, Charlestown Road (St Austell) PL25 3NJ
Overlooking Charlestown Harbour, Pier House Hotel offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant.
The rooms at Pier House feature tea and coffee facilities and a modern en suite bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free Wi-Fi is also accessible.
The Pier House Restaurant serves a modern British menu, featuring locally caught lobster and fresh seafood. The bar offers real ales, and the adjoining Harbourside Inn serves traditional pub meals on the ample terrace.
Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.
Score from 583 reviews
Superb
9.0/10
Rooms: 28
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Address: Harbourside, Charlestown Road, St Austell PL25 3NJ 
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Pier House - Photos
What people say
The staff were excellent - professional, friendly and helpful at all times. And the location is brilliant - eating breakfast while watching the early morning sun rise over the harbour is a real memory. Hotel is located in an excellent area with other local entertainment available. The restaurants in the hotel are excellent and the local views great. Friendly staff and good beer. all reviews »
The location is fantastic, set on a minute working harbour with tall ships. The restaurant had excellent food and a reasonable wine list list. Lovely friendly staff. Immaculate rooms. Tea and coffee making facilities were great. Great views, Excellent staff, Great Beer and amazing food. Visiting Lost Gardens of Heligan. The friendliness of the staff throughout the hotel. The variety of meal options in the restaurant , bar and bistro. The superb location at the harbour entrance. the excellent quality of the grill breakfasts. Well signed routes within the hotel. Very friendly staff. Location next to the harbour, good food and nice well equipped room. The hotel was in a good location with lovely views over the sea.the food was brilliant. The warm and friendly welcome and the helpful and polite staff. Location and Restaurant. Clean and comfortable room. Location. The staff were all very helpful and accommodating. The location overlooking the harbour was very pretty.The excellent views of the harbour and the breakfast. The friendly staff and excellent food. location. The location was great, right on the edge of the sea and also there was a regatta at the time which was fun. The people are very friendly in the area of Charlestown and even though it was a small place there were some lovely little pubs to eat and drink in.A friendly lady in charge of breakfast, good location, good food, clean. The hotels location and the view from the upper priced rooms was excellent.Struggling to find criticisms: tio pepe sherry was not chilled, fan in bathroon was very noisy and ran for a long time after light switch-off. A bit noisy on Friday and Saturday nights, but that was not a problem to us. I stress that there was a band playing (I Think) in the Harbourside Inn, but, all was quiet after midnight.Lack of adjacent parking facilities and restrictions when dropping off luggage. The " official " overnight parking is an agreement with a partner hotel some 400 metres up a hill. Not very convenient in wet cornish weather !. Noise from the refrigeration and cooling equipment. However the room was rather small for £95 a night. The bed was too soft. The system at reception was not inviting: everthing was only explained when I directly asked.Rather small room located in a connected annex above an adjacent bar - the noise every evening was dissapointing and the group on Saturday meant we had to leave our room. shabby interior in places. Not particularly, we only had a small window in the room and no air con but for the price we paid it was fine. More expensive rooms had better views so that is available if you want it. Extractor fan broken, tiles curling in bathroom, toilet seat brokenon one side, no controller for sky tv, could feel matress springs,noisy outside.Having to complain about the level of heating in the room, cleanliness and condition of the bed/matress. For the rates charged (£95/night) you would expect every room to be of a reasonably high standard, not the very basic as was experienced.
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Pier House Room information
| Room Type |
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Single Room
[Room Information]
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1 |
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GBP 54.00 |
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Rooms feature tea and coffee facilities and a modern en suite bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free Wi-Fi is also accessible.
Room Facilities:
TV, Toilet, Telephone, Shower, Radio, Heating, Hairdryer
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Double Room
[Room Information]
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2 |
from
GBP 106.20 |
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Rooms feature tea and coffee facilities and a modern en suite bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free Wi-Fi is also accessible.
Room Facilities:
Wake Up Service/Alarm Clock, TV, Toilet, Telephone, Shower, Radio, Heating, Hairdryer
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Amenities at Pier House
Services
Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access
Pools and wellness
Beach front
Miscellaneous
Non-Smoking Rooms, Heating, All Public and Private spaces non-smoking
General
WiFi everywhere, Parking , Free Parking
Front-desk/reception area services
Newspapers, 24-Hour Front Desk
Food & Drink
Room Service, Restaurant (à la carte), Restaurant, Packed Lunches, Breakfast in the Room, Breakfast details, Bar
Common areas
Terrace, Communal lounge/TV room
Activities
Golf Course (within 3 km), Beach
Food & Drink
The hotel has an à la carte restaurant which has a wide range of delicious meals to choose from such as locally caught fish dishes, steaks (cooked to your liking), and a good choice of vegetarian meals. We also have a bar/bistro which has its own superb menu to choose from. Alternatively, you can try the Harbourside Inn which adjoins the hotel and offers a varied menu selection. We provide a wide range of local bitters to choose from along with wine and various soft drinks.
Important information to guests
To guarantee a restaurant table, booking in advance is advised.
Please note that this hotel does not have a lift.
Information about the area
The hotel is situated in the port of Charlestown approximately 3 miles drive from the Eden Project. There are also breathtaking scenes to be enjoyed on the cliff top walks. To the north east is Carlyon Bay which has a golf course and to the west Porthpean which has a fantastic beach to enjoy. There is a Shipwreck and Heritage Centre for you to take a look around if you enjoy history and discovering new things.
Other attractions situated nearby include The Lost Gardens of Heligan (7.4 miles), Dairyland Farm World for children (12.7 miles), and Lanhydrock House which has a stunning 17th century house and gardens to enjoy (9.5 miles). There are also some pretty towns close by for you to spend your money or simply walk around and enjoy such as Newquay with it's great beaches and night life (18.3 miles), Bodmin with its steam railway (13.5 miles) and Mevagissey, a working fishing harbour (7 miles).
Room information details
The hotel has a selection of en suite rooms, including single, double, deluxe and family rooms, some of which have either sea and/or harbour views. Room service is available if required. All rooms are equipped with standard facilites.
Travelling information
By Car:
- Follow the A30 4 miles west of Bodmin.
- At Bugle follow the A391 to St Austell then the signs to Charlestown.
Pier House Policies
Check-in
14:00 -
Check-out
- 10:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Maestro, MasterCard
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged GBP 5 per night per person for cots.
All children under 10 years are charged GBP 10 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
17.5 % VAT is included.
Service charge is not applicable.
City/tourist tax is not applicable.
Internet
Wi-fi is available in the entire hotel and is free of charge.
Meal Plan
Full English breakfast is included in the room rate.
Parking
Free public parking is possible at a location nearby (reservation is not possible).
Pets
Pets are not allowed.
Hotels near Pier House
The Beeches 
" The dining area was tranquil, the food was served quickly and piping hot"
Porth Avallen Hotel
"a very good place to stay to visit the Eden centre for any event but especially the Valentine Venetian masked ball"
