Premier Inn Manchester - Old Trafford Reviews
Sir Alex Ferguson Way, Old Trafford (Manchester) M17 1WS

These reviews are submitted by guests who stayed at Premier Inn Manchester - Old Trafford. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Parking facilities were good, staff were very helpful with city centre directions and buses. Pleasant restaurant and efficient staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was excellent as we were attending an evening kick off at Old Trafford.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were extremely polite and nothing was too much trouble and that was ALL staff. The restaurant menu was marvellous and there was nothing about our stay that we didn't like.

Nothing at all,everything was first class and I would have no hesitation in recommending this hotel to everyone.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We could not fault this hotel in any way. Every staff member we encountered was extremely helpful and courteous. The room was clean, spacious and very comfortable and the food and service was excellent. A perfect location across from Old Trafford with easy access by bus to the Trafford Centre. We very much enjoyed our stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Absolute quiteness during the night. Room and facilities were excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

clean, modern and spacious


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I enjoyed everything about it the staff are so friendly and the location of the hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it was very clean and the staff where very friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff were very friendly especially a lady called Debbie on the reception when we arrived.

The bed was rather un comfortable


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

moddern,clean and staff very freindly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The proximity and the friendly staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Closeness to Old Trafford Stadium


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff at old trafford from reception tro restaraunt were allexcellent made us both feel moret han welcome like we ere toppriorityreallyt tremendous,,,,,,,,,,,,,,,,,,,,,well donr to the management

Nothing,,,,,,,,,,,,,,well maynbe a bit more tea and coffee in room butwe got thatno probson asking so nothing really coz folk might not havedrank as muchtea or coffee as we did. Re the next question it hasalready been reccommended to various folk well done!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cleanliness flat screen tvs and breakfast and staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Standard is consistently high. Can't fault it


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

extra bar opened to cope with customer demand


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

on arrival we were greated by a really friendly girl at reception who gave us loads of her time , unrushed approach and more than helpful when we needed extra bed linen to make up childs bed.

it is unfortunate that it is split into 2 sides, so to speak. as our rooms were not close to each other .. we had to walk a distance through reception to get to the other side.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff at check in went beyond expected and were happy to answer any questions I had.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very friendly, the hotel was very clean and the rooms are a good size, ensuite with power shower plus excellent view of Salford Quays


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

central location and parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean, modern appearance of the hotel. Friendly, helpful staff. Nearness to the Imperial War Museum and the Lowry Centre.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very easy to get to, excellent view of the football stadium from our room

only thing i didnt like was the fact the wi fi had to be paid for where as before when the hotel was called the golden tulip it was free.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The food was excellent but we feel we must give special mention to the Chef and a particular waitress who I believe was Justine Steel, she was excellent and made our stay very enjoyable

No it was excellent throughout, very impressed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The high standard of the rooms and the quality of the food in the restaurant


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff was very plesant

the internet being very expensive


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly and helpful staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The quality of the hotel generally; the quality of the breakfast; the customer care experience was excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything+near old traford


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was very close to Old Trafford, the staff were really friendly, thehotel was clean and quiet and the breakfast was lovely too.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Skinny chips!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

It was excellent in the line of access to the Old Trafford stadium before and after match.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

i was in manchester for a utd game so the location was perfect .also it was good location for travelling for shopping too.the hotel was spotless and staff very friendly and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

The Location could not be faulted - for Metrolink services, for following the best football team and also to visit the Trafford Shopping Centre.


Staff: 5 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We booked hotel for Manchester United v Chelsea.Excellent location tostadium and Sam Platts, where we met up with other friends andmembers.Facilities were very good 3 bars, restaurant, morning breakfastvery good value and quality. Large T.v screen in lounge.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

Room was excellent. Location for football stadium superb. Breakfast was very good value for money.Staff very friendly.

The room was excellent but cold on our arrival, this was sorted by the time we returned later in the day.Didn't appear to have a telephone no. for reception for enquiries.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Simple, quality service and excellent breakfast

TV too small. No movie options


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

modern decor


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort

Friendly staff, escpecially justine in the restuarant for making me feelwelcome and being very attentive.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

the room was brilliant Very clean and the staff were very helpful. They could not do enough to help you. I requested a room over looking the stadium so the view from our room was brilliant too. evey thing requested was done no problem for us.

Breakfas a bit overpriced.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

the comfort of the rooms and the cleanliness

not about the hotel but other people staying there appeared o have no consideration fro other guests and were noisy at times during the night going back to their rooms and also on the car park.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

ease,cleanliness

long waits for service