Best Western Plus White Horse Hotel Reviews
68 Clooney Road (Londonderry) BT47 3PA

These reviews are submitted by guests who stayed at Best Western Plus White Horse Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful hotel, friendly staff, nice bar and pool

Hotel was in the middle of nowhere really, sauna and steam room were out of order when we were there!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were excellent and could not have been more helpful and kind.

An elevator from ground to first floor level would be a good idea to aid guests with baggage, mainly on arrival.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Food,Atmosphere


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

excellent and very friendly staff in all areas


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort

staff

bed 2 hard


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort


Staff: 4 Staff Clean: 3 Clean Value for money: 4 Value for money
Services: 3 Services Comfort: 2 Comfort

The staff were helpful and friendly

It was very run down on the interior, the pool area was not pleasant, sauna was out of order and didn't seem clean. The bed was very uncomfortable and neither I nor my partner slept well.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 2 Services Comfort: 3 Comfort

no pressure and no hot water in shower