The Grand at Trafalgar Square Reviews
8 Northumberland Avenue (London) WC2N 5BY

These reviews are submitted by guests who stayed at The Grand at Trafalgar Square. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and the reasonable price of the room. A must stay for family.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Price, quality, location, easy atmosphere


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was excellent, staff was friendly and helpful

My sheets were a bit dirty, but when i told the staff, they were changed and all was fine.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendliness of staff and location of hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I thought it was an excellent value for money. It was five mins from all tourist attractions and beautifully decorated.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic hotel in the perfect location for trafalgar square. Lovely room. Staff very friendly. Would recommend any time!

We had a room for 3 but only had tea and coffee making for 2. Not a huge problem, but a bit of thought could have gone into this...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cheap, scratchy towels... but otherwise excellent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

No bar.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was great! Very quiet. Comfortable bed. Outstanding location for visiting the center of the city. All in all I was thoroughly pleased.

Location of bathroom door and TV were too close together.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent location, beautiful rooms, polite staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice room, great location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central to all major London attractions


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The bed... It was huge!!! The staff were also really friendly and veryhelpful. The hotel was situated in a great location, so easy to get toand lots of places to go and see within a few minutes walk!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The bed and the size of the shower. The makeup mirror and the flatscreen tv. Felt secure. Very quiet!

Palm oil soap is a bit non-pc.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel location and ammenities were great. A wonderful location for a weekend in the city.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location of the hotel is perfect


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, newly renovated


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

All attractions were very centraly located


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

When checking in the lady who checked us in could not of been more efficent and helpfull


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central location. Best facilities and service for this budget bracket that we have stayed at in London bar none.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is a brand new, very clean and perfectly located hotel!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel location is ideal for business and leisure, and will be first choice for future travel to the UK.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort

The hotel was lovely, the only thing was that it was very cold in London and the room heating was not working correctly. Hence, I was always cold and ended up being sick. I also lost my ear ring and I am still awaiting a call back from lost and found.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort

Great Location, Very Clean, Nice quality room fixtures and good bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent location


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Courteous, helpful staff. Great location. Purified water + bottles was agreat convenience.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Very Helpfull Staff


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

good access to central attractions


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and extra facilities offered e.g. fridge, sink, microwave, tea and coffee in rooms and filtered water station down the hall - excellent idea.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

simple easy to use place which was clean and tidy

should be a bar and a restaurant which there isn't and no one tells you this and we did not have any tea and coffee facilities in our room, the tv system was slow and kept stopping and the heating did not work and at £130 per room you would expect more for your money!!!!!!!!!!!!!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

The staff were friendly and extremely helpful. The hotel building itself was beautiful and very clean. The room was clean and the bed was very comfortable. The location was perfect in a nice safe area, near to the all the major sights. The free ice chilled water and tea/coffee services was an added bonus.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

Location!


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is ideal for central London and theatre land. We did not have to use a tube as everything is within walking distance. The rooms are verry modern and clean and the beds are verry big and comfy.

When we arrived we wanted to pay with cash and were asked to leave a fourty pound deposit. I handed the manager fifty pounds and he kept all fifty as a deposit not the fourty he had asked for. I felt as though he was looking down on us because we are quite young. We got the deposit back at the end of our stay but price of the deposit should have been included in the terms and conditions for this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

This hotel is in a 1st class location for London attractions.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

great location, everything within walking distance, staff and rooms were great.

Nothing, it was perfect for a business trip, however might not suit families


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent room, central location


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort