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The Diplomat Hotel Reviews
2 Chesham Street (London) SW1X 8DT

These reviews are submitted by guests who stayed at The Diplomat Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great value, facilities excellent, breakfast was first class.

Lift could be more modern.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Building was great in impressive location.staff were excellent and friendly. Churchill room was spacious slightly dated but welcoming.

Parking was no existent or very expensive.prepare to pay about £35-55 per day . bathroom was big but toilet a little small.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

On arrival, we were upgraded to the Kensington Suite which was absolutely marvellous. The staff were extremely efficient and friendly - it was a pleasure to stay there.

Nothing at all!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was nice, clean and pleasant. The bathroom was very clean, very nice and the towels were soft. We felt at home. Also - there was a drinking water facility on the floor. The room dad a big balcony. The breakfast was good, also it lacked of fresh vegetables .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location in Belgravia, London.

No air-conditioning.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Every think ,thay help me wvonderfull hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great friendly & proffesional staff. Close enough to tubes and the hussle & bussel but far enough away to enjoy some relative quiet. Have never seen so many super cars in one area ever, any where I have been in the world. Great hotel and stay!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean and tidy, good service.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and friendly staff, and the breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Small room. Small bathroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly. I was upgraded to a nice room. They gave me a room straight away even though I turned up early.

The breakfast room was very crowded and some people had to wait before being seated.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location for Chelsea and Victoria. Staff very friendly and looked after us well.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

bed - very comfortable, breakfast is good, stuff is friendly and helpful, free wi-fi, great location

tiny room, tiny stairs to the 4th floor - fine for young people, not carrying big trunks, but may be a problem for others.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The design of the hotel, menu for the breakfast, hospitality

Maybe it would be a good idea to prolong the breakfast time till 10:00


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Decor needs fixing in places.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Cosy atmosphere, friendly staff

Small room size


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Charming staff, great location. Very good breakfast . Would definitel stay here again.

Bathroom was a bit of a squeeze and the sink took a long time to empty.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff couldn't be more helpful, room was lovely, breakfast good and piping hot, plan to stay again September for last night of the Proms, location brilliant for where it is in the middle of \Belgravia x


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff,location, character of building.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I don't know how I got such a good room rate in such a nice hotel in an excellent area with extremely helpful staff.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff is amazing. I've stayed in many hotels in London and they are the best. It offers great value for the money it's located in the heart of Belgravia. You won't find any other such smart deal in the area. It has everyhing you need.

There is nothing I didn't like really and I've stayed there several time.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

From 22 to 24 of February 2013. Location is great, friendly staffs, generous breakfast. We could keep the room till late in the afternoon before leaving.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Location was excellent - a very safe area and beautiful buildings all around. The staff were friendly. The service at breakfast was excellent. The breakfast was cooked to perfection and the service was fantastic. The hotel had a relaxed feel. The beds were very comfortable and the heating in the room was just righgt

Nothing. It was all good.There is no bar but if travellers want a bar they should stay elsewhere or visit some of the excellent wine bars only 10 minutes walk away on Elizabeth Street.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

- Breakfast - Water cooker and tea in room - Size of room

- Cleaning lady did not knock before coming in (twice) - Room was in basement window on top was blurred and did not let enough light in


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location and staff.

Size of room, elevator


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location

Quality of breakfast


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Room was very tired. Walls very thin (could hear snoring!). Not exactly as I was hoping from the description.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Good breakfast with bacon! Big room.

Furnishings a little worn. Low water pressure in shower. Old TV.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Bed was comfortable

Badly needed decorating. Shower was very confined. There were hairs in the plugs. Shower tray filled up with water while taking a shower (despite removing hair in plug!)


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The staff was really friendly and helpfull and localization for visiting London very good and peacefull and safe.

In the 3 stars hotel was no fridge, the room was very windy, was in the attic, the bathroom in dust and dirt, old paint everywhere. Very strong smell of cigarettes.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

All hotel needs a serious refresh


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

fair location in central London

i stayed in a single room, don't know about double room or others... except its location, I had nothing to be favorable to this hotel... hard to recommend especially for a single traveler!