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Strand Palace Hotel Reviews
372 Strand (London) WC2R 0JJ

These reviews are submitted by guests who stayed at Strand Palace Hotel. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very central and comfortable


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

every thing was very nice the staff were lovely too!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Helpful staff and a perfectly splendid full English breakfast.Hotel ideally situated for theatre visit, which was reason for stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly welcome, good service and the hotel is in an excellent central situation.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

as a very infrequent stayer at hotels I found the staff extremely patient and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

centre place ease of going out to the west end. nice bar atmoshere of hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was exceptionally clean and seemed to be newly refurbished. The staff were very very helpful, polite and made me welcome. I ate in the carvery one evening after I had vacated the room and again the staff there were exceptionally friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very nice hotel with very comfortable rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very friendly and helpful. Room was clean and comfortable. Lightbulbs which did not work were replaced immediately. Location could not have been better.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendliness of staff, facilities available and location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff make you feel very special there...and were particularly lovely to my 6 year old daughter. She loves going there. This was our third stay amd we will definitely be back!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything. staff were briliant happy new year to all, look forward to our next visit.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location.Excellent for Covent Garden and the embankment.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I loved how flexible and how accomodating the hotel was for my trip toLondon for the New Years. I couldn't of asked for any more in a Hotelfor the New years in London! Would definitely recommend to anyonewanting a place to stay close to Leister Square and other centralLocations.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, friendly staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I love the quality of the strand as soon as you walk in though its only3 star the service and sparkle of the hotel lifts your spirits. It isthe third time I hsve stayed at the hotel and the best snd coulntrecomend a better place two mins from covent gardern and a short whilefrom the theatres.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were extremely polite and efficient. The hotel was very friendly. It had a welcoming atmosphere and was perfectly placed for our excursions.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fantastic location, clean and welcoming.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel was perfectly situated to see all sights in London (without having to resort to the underground). Staff and room were great, didn't eat in the hotel but did have drink, bars were very relaxing. Would recommend this hotel to anyone wanting to visit London, I'd definately stay again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very polite staff and most helpful


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very friendly and always willing to help. The Doorman and Concierge staff were well informed with regards to bus and underground routes. With the ability to purchase tickets within the hotel more time was spent sight-seeing and not having to stand in queues at the stations.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Ideal location for theatreland, with everything you could need in a hotel available and willingly provided.

Check in queue was not particularly long, but moved at a snail's pace, even though there were three staff - I guess 'customer care' takes time!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central location and comfort.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

fantastic location and very clean rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location, cost, newly updated

lobby is very busy compared to higher priced hotels but worth it for the price and comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were upgraded to a new Club room which was lovely, excellent bathroom and toiletries, bottled water and tea and coffee facilities


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is very well situated for South Bank and for all central places of interest.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the comfortable surroundings were welcoming and there wasn't any noise disturbance.

just a slight hitch in checking in, there was some delay due to computer problems apart from that everything else was satisfactory.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very central,very clean and inviting


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Concierge services were excellent - it was really handy to be able to purchase a travelcard from the desk there. I found the fact that they had a luggage room for a minimal charge of £2 where luggage could be left from check out at 12 noon for the rest of the date if necessary.

Our room was at front of the Hotel and was very warm, hence the need for the window to be open all night and it was quite noisy due to sirens throughout the night up and down the strand.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The position of the hotel on The Strand was brilliant for sight-seeing. Even though our room was at the front the shutter system meant we had virtually no noise or light at night, so we had a good nights sleep. The hotel was very clean and although we didn't eat there the facilities looked very good.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location at the west-end area


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff, the location and the value for money


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location and nice foyer/bar area - a real classic hotel not an anonymous box like Travel lodge - also had baggage storage for check out day


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it was a very relaxing experience and all the staff were very friendly and helpful and made you feel very welcome


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, comfort, cleanliness, food and very pleasant staff.

Not told about building work that woke me 8.00 a.m. Not a big problem though.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The general ambience was very pleasing and the location convenient forboth bus and tube to places of interest.

Our confirmation stated that Full English Breakfast was not included inour booking and on arrival we found that this also applied to aContinental breakfast(which was what we wished to have). This wasdifficult to obtain at the weekend when the Diva Restaurant was closedand we had to be very insistent that we were not to pay for a cookedbreakfast that we had not had.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff were very polite, check in was very quick, we received our rooms at 10 in the morning, location was excellent, right in the heart of london, tubes 5 minutes away, perfect hotel, will defently be back, room was very good, clean, tv, coffee making facilites, shower was fantastic,

only bad point was the windows, you cant open them, but they provide big fans, but i imagine in extreme heat, room could be like a sauna, its to do with some law, you cant open the windows


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The friendly staff along with the central location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Easy, polite check-in. Clean quiet room. Good room facilities. Great location in Strand. I have used the same hotel in London for 10 years and am looking for a new regular hotel. Strand Palace seems to fit the bill. I shall recommend it to my colleagues.