DoubleTree By Hilton Istanbul - Old Town Reviews
Mimar Kemalettin Mah. Ordu Caddesi No:31 Beyazit (Istanbul) 34130

These reviews are submitted by guests who stayed at DoubleTree By Hilton Istanbul - Old Town. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location. Friendly staff. Nice hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Modern Amenities

The internet access was free but poor


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The bed was super comfortable. The room as the perfect size. TV location and size was great. Staff were amazing from desk, to concierge to the porters etc. Having the tram outside lovely.

Shower was old and the attachments were faulty. So the power was almost non existent and could not point down kept going to the side. Really disappointing. The Terrace food was not impressive - as average as the cafe's in the old town. No English movie channels for business travelers on Sky


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

we had a beautiful stay at the hotel , the staff were very helpful . welcoming and friendly . location is perfect . we loved the welcoming cookie :)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The setting of the room

The breakfast is quite boring. You should change menu now and then.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The convenient location.

Too many badly controlled children running around during breakfast. Suggest you have a 'family' area for them!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

-The cookie at check-in -location -beds super comfortable

-Not enough english TV channels -bathroom quite small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

paying for Wi Fi with value of the room it should be free.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, stroller accessibility

No free WiFi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent hotel,excellent location just a few minutes walk from grand bazzar,tram station right in front of hotel so easy to get to major sites.breakfast excellent,room excellent

nothing superb hotel all round.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good and friendly staff. Clean rooms. Good breakfast

Lack of wifi Internet. Internet is only available for a fee in business center


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location , spa


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location close to old town attractions

room size is small and the view of the rooms is not good specially those looking inside.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

To hot a/c was not working


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very busy and conjested area


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location is good

the rooms were too smal and no space to move even the chair, they charge too much for a wi-fi, they charge too much for breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

اشكرهم على الكوكيز الرائعه الفندق ممتاز


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location. Very good staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like every thing in the hotel. It is nice the room size is good same as the toilet. clean, the lication is good

almost nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location near Tram Station; Room Size;

Internet is not free


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean and very helpful staff members.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

The lack of bath tub in the room, and it wasnot mentioned in the room info that there is only shower,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent Location. Close to the Grand Bazaar and tram stop.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff, very comfortable accommodation and perfectly located in the old town close to all the sights as well as good shopping.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything there l like


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

wonderful hotel, room and location is fantastic

no free wifi...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything, especially the location.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Cleanliness Friendly Staff

No swimming pool Wi-Fi costs extra Breakfast was expensive


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spa/Turkish Bath were amazing. The Hotel Staff was very polite & helpful. Great Location, walking distance to the Grand Bazaar, Blue Mosque etc.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location

Area rush and crowded


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Service Staff are the best in Istanbul Breakfast

Extra Charge for wifi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

rooms were very nice and modern, staff friendly and helpful. Close to the old relics of the city that we wanted to see.

prices for coffee and OJ were outragious. 60.00 turkish lira for 2 cups of coffee and 2 glasses of OJ


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is great which is a walking distance from a lot of historical locations and also from the famous Istanbul Bazaar. It's very quite, relaxing and clean. The room and bathroom spaces are very well managed and organized. The bids are very comfortable which was very important after a very long day walking.

The room is bit small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is very good, close to the tram. Spa is a benefit Quality of breakfast is super Our room had a small terrace


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location Friendly staff

The terrace was covered by plants, not much of a view


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff very helpful. Turkish bath therapist was excellent (Genghis). Rooms were easy to find and beds were very comfortable.

Did not get enough shower gel and body lotion. Restaurant and bar prices were excessive, although terrace bar was pleasant and breakfast had an impressive choice.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was amazing - steps from the tram. The room was very clean and attractive. The front desk staff were extremely helpful and kind.

There was a lot of light that came into our room at night through the bathroom window. The room service was hugely expensive and we didn't always get exactly what we ordered.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff were friendly and helpful, the rooms are spacious, and i prefered to stay in old city istanbul and take the tram to visit places rather than stay in the busy taksim area. i think this was a great decision.

nothing specific


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The restaurant and the friendly staff.

Small room for a 5 stars hotel. Having to pay for wifi access in a 5 stars hotel feels like being charged for bread in a fancy restaurant.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, breakfast was great,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and efficient staff, excellent location & facilities, relaxing and well furnished lounges, very well equipped bedroom.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Spa area was excellent. Bathrooms in a separate room, instead of inside the actual bedroom.

Very noisy street in front of the hotel. Staff sometimes gave the wrong information when asked about traffic connections.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

High focus on Security. Staff service Tram transport just outside hotel Quietness Location Food

Wi-Fi should be included in the room price - like TV and heating. Not many hotels hcarge for WiFi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff, good location, good breakfast

excessive wifi price,high restaurant price


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near to historical area and grand bazaar. Tram station in the front of the hotel.

No free wifi access in the room.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good clea hotel in an excellent location.

Being charged about $15 per day for a poor quality WiFi service. Being told on a notice in my room that I was not allowed to bring any food or drink into my room for my own "health and safety". If they were that concerned about my health they would not have tried to charge me a stroke-inducing amount of money for room service and mini bar.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Tram stop just near the hotel. You can reach many attractions by tram. I got free wifi as HHonors member. But actually, wifi works without password (may be temporary bug). I had King Deluxe room with terrace - no good view, but very quiet.

Some rooms with street view can be noisy. Some rooms have windows inside the hotel. Bar is quite expensive and doesn't offers narghile (hookah). There are no bathrobe in room (but you can take it from the spa).


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Hotel so near to historical location

Hot water in the bath was coming after at least in five minutes, Breakfast buffet was poor, staff was looking the people like their service is big honour for customer.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good location, hotel security and good room amenities.

A bath tub would be a nice touch to the room.