Reviews Hotel Alpina Luzern - Write a review | Lets Book Hotel

Hotel Alpina Luzern Reviews
Frankenstrasse 6 (Luzern) 6003

These reviews are submitted by guests who stayed at Hotel Alpina Luzern. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

Write a review - Hotel Alpina Luzern »

Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

best location, just cross the road to Main train station, lots of food shop and chic bar next door, few minute walk to all tourist attractions., room is very clean with big window and able to open and bed is vvvvvery soft and super comfortable, bathroom is clean and modern with clothes rack.

no kettle in room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

An additional side table with a side chair could have allowed me & wife to have our drink and also sit at the balcony.

The breakfast did not have fresh vege & fruits, instead have the canned fruits which is not reflecting freshness.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location is great, very near to luzern train station. advisable if you would go for the luzern-jungfraujoch adventure trip. room is very clean & staff is accomodating.

may be tough to locate especially if you arrive at nighttime. hotel sign is small and not visible at night.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Our room was clean and comfortable. The hotel was close to the train station which was my goal. Breakfast was excellent with very nice service.

A second chair would have been appreciated so we could sit outside on the balcony. Not a big issue.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Recently refurbished, so everything was clean and new. Great location.

The access arrangements for the breakfast room were mystifying.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Convenience to station - that was a huge benefit; convenience to bus transport; good selection of breakfast included; staff were very helpful and considerate; free wifi

Stale smoking smell which was obviously present at many times in foyer and lift area and which at times wafted into the rooms - most unfortunate - I believe that some guests smoked in the foyer when using the internet availability


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was close to the train station

No air conditioning


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location, staff, preservation of old design

breakfast had same menu for 12 days..was good but would have liked variety..stairs need carpet updated


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff at the reception were just great. Very friendly and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We actually stayed at Monopole, the sister hotel. Our room was extremely nice with an excellent view,balcony, and wonderful breakfast. The bed was comfortable, the shower hot with plenty of hot water and water pressure, and the staff was friendly. Breakfast was excellent.

No complaints at all.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location - near train station and tourist attractions. Has English tv channels besides CNN.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly and efficiently staff. Best location next to the main station. A few minutes to the old city. Breakfast is very good. Wide range of English television channel. Very quite room in spite of close to main road and station. Good supermarket nearby. Right opposite to Business School Of Luzern. Plenty of good restaurant nearby. Rooftop bar at the adjacent Monopol hotel is a must for cocktail (great view!). We plan to stay here again.

Bathroom/toilet is cramped.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location

Twin beds instead of king size bed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Quiet room, good breakfast and very central location

To few socket in the room No Wifi in the room The total stupid arrangement that you should check in and have breakfast at another hotel. A least - that should be informed when you book the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Transferred to Hotel Monopol. Very comfortable room with a view of the lake.Fine location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

room was good with very good breakfast,helping staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It os very good, but Alcina had one problem - no buffet and warm Tea,when I returned in the evening - it iwas not opportunity eating,

There was not buffet in hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

just beside the station, very easy to find. you have to go to the sister hotel to have breakfast, but nearby and very nice.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near to train station, reasonable price, clean, decent breakfast at Hotel Monopol.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I booked Hotel Alpina and got free upgrade to Hotel Monopol!(so I'm actually reviewing Monopol) Fantastic location, right around the corner of railway station, and minutes away from the lake and places of interest. Decent facilities. Great breakfast. Excellent staff. Perfect :)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

I ws upgrd to sis hotel. Just infront of railway stn.Enjoyed my stay n Lucern very much.Everythg is within walking distance.Lucern is beautiful.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location to transportation and to city sights.

Would prefer wifi throughout facility.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good location, just few minutes to train station. Breakfast at big sister hotel was also good.

The cleanliness of room makeup was not neat. Breakfast plates and glasses were not really clean. Corridor has smoke smell even though the rooms are for non-smoking.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

I liked the breakfast at the Monopol Hotel. The location was very good fro train travellers.

The room, while quiet, was exceedingly small. The bed was hard. The wifi was hit and miss and not available in the rooms only in the overcrowded lobby.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Warm Spacious room with comfy twin beds & an extra bed. Room layout worked well as I was traveling with my sister. Twin sinks in bathroom. Breakfast was included and the short walk to the Monopol Hotel was no trouble once we found the side entrance. Quiet hotel in an excellent location by the railway station.

No tea/coffee making facilities in room or hotel. No staff. Very very tiny unusual lift - we couldn't find the door to get out! No hot water in shower.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Breakfast was good with hot buffet.

The staff were very miminal and not very helpfu. The hotel smelled like smoke upon entering. The bathroom had hairs on the tial which turned me off to the whole place. The place is old and every step created loud creeking. We felt bad for our neighbots. It felt like an old deserted dungen. Would not return.

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