I had my passport nicked while at a bathhouse. The staff at the reception were very helpful and put up well with a panicked traveler.
The babbling brook right outside is a very nice touch.
Breakfast is good. Nice bread, nice cheeses, yogurt, cereals, coffee is gratis in the morning.
Overall, it's a very nice hostel though only a hostel which are generally only as good as the guests who are present. - Anonymous
The bed was very comfortable. The staff gave me an alarm clock when my phone was not working and the price included a travel ticket for 1 day. - Anonymous
Full marks for this one. It's not a five-star hotel but it doesn't need to be.
Location = perfect (two peaceful blocks out the backdoor of the SSB), there's an excellent COOP supermarket right next to the back exit of the SSB. Cleanliness = perfect (What you'd expect in Switzerland).
Value for the money = perfect (considering you're in Switzerland. Staff = excellent (I had read that reception was closed in the middle of the day (and it was); however, I was able to leave my baggage there). - Anonymous