Hotel des Alpes Reviews
14 rue des Alpes (Geneva) 1201

These reviews are submitted by guests who stayed at Hotel des Alpes. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Fabulous location...really comfortable beds, lovely staff

internet connection not great


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff is very excellent and friendly, while food (breakfast, including with a room) is fine and good enough for its standards. Room is quite a bit small for couple but it is very cozy. Location is very excellent, in walking distance to main venue, shopping arcades, transportation center and so on.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The people at the reception like Nicolas and the ladies.

All in all it is ok.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location within walking distance from the train station was ideal.

The cost was exorbitant.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff in general were very helpful and kind. Sonya the Portuguese lady was a credit to your business.

The wireless system was very slow.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location near Gare Cornavin. Very good lebanese restaurant "parfum du Liban" 5 min walking distance from the hotel. Clean room, good breakfast. Very helpful staff.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The breakfast is wonderful - meats, eggs (pre-cooked or cook-it- yourself), croissants, breads, many different jams, espresso and strong coffee, teas, several juices, four cheeses, three juices and trays of fresh fruit. What's not to like? What makes this hotel special are (1) its location, just 1.5 blocks from the train station; (2) its location, adjacent to a street full of restaurants; and (3) its location, just a few blocks from the dock for boat trips on Lac Leman. In addition, you can't beat the price! We paid 200 Euros per night for twin beds, which in Geneva has to be an extraordinary deal -- this town is unbelievably expensive!!!!

The rooms in the front of the hotel are very noisy -- ask for ones in the back, which are like tombs in comparison, although in the back you might get whiffs of chicken soup wafting up from the various restaurants below!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff made you welclome helpfull and friendly breakfast was good


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location near to the station was excellent and there were numerous restaurants in the local area with plenty of choice. The staff were excellent, friendly and helpful.

Breakfast was rather basic, otherwise no problem.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was great, the rooms confortable and the breakfast was good. Good internet access and assistance in travel and touring.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The front desk is very friendly and helpful. They gave me many useful suggestions for my trip. And the room is spacious and clean.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Clean room, good breakfast, excellent knowledgeable staff, great location to Lake and Terminal

Room stuffy- but did receive fan when asked


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close to Gare Cornavin

noisy at night


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location breakfast

Not very modern


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly reception desk, just a 2 min walk to lake and central station, free WiFi

noisy room, overheated breakfast area, quality of breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location.

room smelled as if some had been smoking in it?


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location

room size


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is perfect if you want to be close to the train station.

The place is somewhat shabby and spartan. The internet signal in the rooms is spotty in certain areas.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent and pleasant hotel+stuff, specially Sonia & Nicolas and who were more than helpful..Great value for money!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A good location and all the necessary things for spending too nights in the room.

The space between bed and table was a liitle too small. The room was a bit too warm.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was great in between lake and town. It was very central close to train station. Staff were helpful and friendly.

The lift was a little small for luggage and people. The room was noisy with traffic


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Central Location Breakfast

Lack of air conditioning would be problem during warm weather


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Reception staff was nice. Rooms are small but clean and functional

Breakfast room is cramped in the basement.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location Beds were comfy Staff was friendly

Bathroom is oldfashioned Shower strangely fixed at chest height Very poor breakfast in a basement room Very hot everywhere


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Friendly staff I have been upgraded to a nice spacious room

the location


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Very good staff. Perfect location.

Breakfast is a little simple.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Clean room, close location to the center of Geneva

No air conditioner and too noisy and smelly if you open the window, bad wi-fi connection on the last floor


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Close to transport links. Good price when other hotels are expensive. Good free WiFi

Noisy at front and no air con.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location near the trainstation and shopping centres Breakfast was good

Rooms to much dated


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Location is very central, metres from train station but away from the dodgy night characters. 2 minute walk to lake front.

Bed was very uncomfortable, couldn't sleep in 3 nights there. wifi did not work on 6th floor Breakfast very basic


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The hotel was fine for sleeping in, breakfast ok. Good connection by train to airport/palexpo

The area isn't fantastic as it is on the edge of Genevas red light/ drug area- pretty depressing.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

it is not a hotel it is disaster! :) and neighbourhood is most problematic, no place to have good time, better find hotel other side of the lake.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

The breakfast The wifi access

The room was noisy. I asked for a back room away frm the noise I was given a front room on the main road second floor - I had to open the window to breathe and shut it to block the noise!