Madrid SmartRentals Gran Vía Reviews
Calle de la Madera, 25 (Madrid) 28004

These reviews are submitted by guests who stayed at Madrid SmartRentals Gran Vía. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We spent there a whole week and we were enchanted… First of all, the ideal localization : in full center of the town, in a pleasant and livened up district, but nevertheless calm down during the night (except the WE), what is rare in Madrid. Then a small but charming, outstandingly clean apartment and nicely decorated, and endowed with absolutely perfect and complete equipment, in good condition, and planning all the needs (complete battery for cooking in the kitchen, washing machine, iron, etc.). And finally, an attentive, pleasant, punctual and competent reception. And receptionist which intervenes within the hour to replace the defective utensils. Absolutely remarkable in all respects !

Of course, we can always find small details which could be improved : we would like to have a cork in the kitchen sink, refuse bags in the size of the trash can, a coat rack in the entry, better placed switches of electricity, and above all international channels on the TV. But these points are small unimportant details next to the excellence of the positive points…


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very causy and nice place in Central locaion

We had to wait for linings for one day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice place

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything perfect! Never met all best qualities in one place. Thank you!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location. Polite staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the apartment is very clean, new and well designed

the confusion on the location of the apartment, between the head office on San Marcos and the apartment itself on another street.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great apartment in a central location, close to Gran Via and Calle Fuencarral. It is situated on a quiet street with bars, cafés etc just seconds away. The apartment was clean and well equipped. I would highly recommend.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nice apartment, great location, friendly and professional service I recommend


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff was very helpful, the appartement was very clean and pretty huge

the noise from the hangging bed...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the apartment is suitable for a family, contains one double bed room, one room with 2 beds and a leaving room that has sofa bed. Was clean and confortable. The kitchen is small, but equipped. The toilet is small but was ok. there are 5 min walk to the metro and to the Gram Via.

price is not very cheap, and the parking for the car is 5 min walk but very expensive (~30 Euro per day)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartment although small was very clean and had everything we needed, it was in a central location 10 mins walk to the Gran Via. It was in fact excellent for the money we paid, good value. I feel we received good customer service from the staff we dealt with

The only thing I could say was the lighting could be better in the hallway as it was quite dark


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Comfort, walking distance to heart of the city. Metro connections


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location. Design of apt. Small but perfectly formed. Ideal for short break

Bit of noise..walls quite thin


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

going to bernabau


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great value for money, also great location.

None


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

clean, new, design, location, price

small bathroom -tiny... ventilator broken and no wine opener 20euro charge after 8pm check in is very expensive, 5-10euro reasonable.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of the apartment

The apartment was very small


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff met us at apartment and showed us how everything operated and where shops etc were on a map. They organised a taxi to collect us when we left. Apartment was within easy walking distance to centre of Madrid and all the restaurants etc.

It was very small with a tiny bathroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very close to any places. Quit and clean.All equipment for rest and meal.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was very friendly! Location was great, beds were comfortable extra pillows, full size appliances in kitchen.

No dishwasher no complaints though the stay was great!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was perfect for a family, clean, comfortable, silent and close to the main atractions.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is very central. It is possible to visit all the city's key attractions on foot. The apartment is sizeable and very chic with it's two mezzanine areas. We would certainly stay here again.

On first arrival at the apartment the exterior was slightly off-putting. There was graffiti on the walls and dog poo etc on the ground. However, this is typical for this part of Madrid and we got used to it very quickly. And we really liked the vibe in the area around the apartment eg vintage shops, gay district, cafes and restaurants.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

An apartment in Malasaña is the best location to explore the city and to walk through the small streets full of interesting bars and shops in the surrounding streets. The apartment was equipped with all necessities. Friendly young staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Apartment new with all facilities you would need. Close to Metro, buses and central to all places of interest. Accommodating when we needed to extend our stay. Very secure building.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location, convenience , very nice floor.

toilet drainage too slow. sofa in sitting room worn out, needs to be changed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, open feeling, good tv with American channels

Small and low ceilings in second bedroom/loft, tiny kitchen


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The central location. The fact that you have facilities that allow you the opportunity to make your own breakfast.

Information on Check-in was not useful as it implied you could turn up at the building. I discovered the hard way that the only way to check in at this location is to ring the customer service number. Then, and only then, will someone come to the building to let you into the apartment.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Close to the city. 5 mins walk to Main road. Clean & neat. Access to tourist bus.Supermarkets in the vicinity.Convenient for making home food. Cozy rooms.

very small rooms, pictures in the website misguiding. No A/C on the top floor. hot, kids could not sleep.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The apartments have practically no sound-proofing


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The location was good - within reasonable walking distance to various attractions and shops, cafes. Good value for the tariff paid

The sleeping quarters in the loft accessed by narrow stairs made was awkward. The bathroom a little cramped shared by 3 people.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

It was terrible