the location very good. the hotel staff very helpful
Very friendly and helpful staff. Very nice and modern room.
The hotel was positioned in a square which was very noisey at night. Most nights the noise did not stop until 5am. Breakfast was very basic, and no choice.
Staff were excellent, available 24 hours a day and could not do enough. They knew everyone by name.
The square was very noisey late into the night but it is the centre of Madrid.
location, hotel staff
in winter time it is absolutely great option
Very good location, the employees at recepection are very friendly and helpful
It is important to have a mini bar in the room
location bar cafe
location in city
Central location without noise inside the room . Very helpfull and friendly stuff.
The breakfast included in the price is poor ( just 1 coffee + 1 orange juice + 1 croissant !). The parking is expensive and the special negotiated prices are valid only under special conditions . So if you have a car this hotel is not very convenient also because it is surrounded by pedestrian zones. Next time we must go there without car!
location
noise levels
The hotel rose exactly to my expectations
Location. Near all the Museums.
Street noise.
Very central; helpful staff.
The cleanliness of the room left something to be desired; our room was an inner room and was quiet, but rooms facing outside could probably be noisy at weekends.
Close to metro.
1. The most annoying thing to stay in this hotel is it is very noisy at midnight, even after 1am!! We always heard beeping sound from cars and shouting from guys walking along or gather around the plaza outside the hotel, esp. Those drunken man. We stay there four nights but difficult to sleep every night!! 2. The breakfast only included a continental one which is very inadequate for visitors.
