Hotel Palace GL Reviews
Gran Via de les Corts Catalanes, 668 (Barcelona) 08010

These reviews are submitted by guests who stayed at Hotel Palace GL. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Best Hotel I have ever stayed yet, very beautiful spacious rooms, very nice service, Russian Speaking concierge, nice breakfast. Great Location! Only great things to say about this Hotel!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Last year we stayed in a different hotel, but this hotel exceeded all our expectations.We enjoyed staying in Palas GL. We will back for sure. We highly recommending this hotel our friends.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great live music in the basement bar. Room was very comfortable and spacious. Would stay here again.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Grand, elegant hotel; small enough for staff recognition; large and beautifully appointed bedroom with an excellent bathroom;wonderful location near La Ramblas; extraordinary dining room. We are repeat visitors to this hotel.

Very minor issues - the room was a little warmer than we would have liked and the thermostat didn't respond to a lower temperature setting; would have liked a stool to sit on in the bathroom although some would have used the edge of the roman bath.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We enjoyed everything about the hotel. The staff were very professional and polite. The decor was spectacular. The dining experience was fabulous. We will return to this hotel on our next visit to Barcelona. Thanks to all for making our stay very special.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was near to perfection, got free upgrade because all rooms of type i booked were occupied. Breakfast is not on a cheap side but worth every cent.

One small complaint - please serve some decent tea at breakfast instead of cheap Twinings


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel has it all; luxury, incredibly friendly staff, perfect location and beautiful and comfortable rooms. The bathrooms are exquisitie.

Absolutely nothing - it is truly perfect!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Wonderful old world elegance (Bellman with top hat) combined subtly with modern technology (TV imbedded invisibly in mirror over fireplace in our room). Perhaps the grandest hotel we have ever stayed in. It was formerly The Ritz. Price no higher than other good European hotels.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, helpful staff, lovely room, great jazz in the basement

House keeping were a bit over enthusiastic sometimes


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved our stay at this Hotel Palace! Perfect, professional and very polite and helping staff. We had a wonderful room with a balcony and good view (standard). It was perfect, spotlessly clean, light, not noisy. They cleaned the room several times a day. There was everything you need in the room, including tooth paste and brushes, slippers and bath-gowns. Very comfortable bed. It is very traditional, aristocratic classic hotel, with classic light interior at the same time with all the modern facilities. It does not look old or outdated. Everything is new but traditional, European - we like this combination most of all. Very beautiful building, 5-7 minutes' walk from the Catalunia Squaire from where you can go sightseeing around Barcelona by Bus Touristic. Gaudi houses are 10-12 minutes' walk from the hotel too. There are many good small cafes and shops around. Our room was ready 2-3 hours before 2p.m., so we did not have to wait after the airport when we arrived at the hotel. High class hotel, though we have lived in many best ones around the world and can compare. Palace is a very good hotel, probably the best classic hotel in traditional Art Nouveau Barcelona. We will come there again for sure. And we highly recommend it to all the tourists, especially for those who come to go on excursions, see around Barcelona etc.

We liked everything! Maybe there is only little wish - to have more Russian channels on TV, as there is only one now.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were very friendly, helpful and informative. Rooms were well appointed and spotless. We would definItely return to the Hotel Palace GL.

Food was disappointing in both resturants.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Hotel location and facilities are very good

check in for one of our 2 rooms was delayed till 6.00 pm


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice hotel, friendly staff, good location

Expensive


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The gourmet restaurant Celis was superb; one of the best meals I've ever eaten. The check in people helped us with our cell phones to get on their WiFi.

They could not find us at first. Our info. was stapled to another person's papers.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the hotel is beautifully decorated, and our room was very comfortable

the rain shower made water go all over the bathroom, and there were water stains around the shower and tub.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is absolutely gorgeous. Would recommend it to anyone who is looking for a luxurious hotel. It is also extremely well situated.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is a marvelous hotel with an excellent location in the Eixample district of Barcelona. Perfect if you seek comfort and luxury.

The receptionist at the check-in changed the tone of his voice, and his behaviour in general, when I first replied in Portuguese to his spanish question, as if I was, somehow, unworthy of being there. I found it outrageous. I usually speak English in this situations yet in Spain people are so nice and understand Portuguese that I end up speaking half Portuguese half Spanish. The situation was ridiculous since I have double nationalité and am pround of both.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Hotel is beautiful and all the staff were lovely to us. We found the bellboy who greeted us especially friendly. (I think he is American)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly and helpfull staff.they helped us with booking tickets and all what we need. Comfortable beds. Good location. Parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything was excellent - we can strongly recommedn this hotel.

food at hotel was very expensive.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This is by far the best hotel I have been in! even compared to the 7 star hotels in Dubai. -The staff team are incredible -Concierge is among the best you can find -Location is perfect -The hotel gives off the vibe that you are staying in a premium royal palace -Perfect place for newly weds and family -Every minute of my stay there the staff put all their efforts to make me feel like royalty and never let me down on any of my requests. -My next forthcoming stays in Barcelona will be in this hotel.

-None, Zero, Ziltch


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

High class hotel. Everything was great. We enjoyed staying in Palas GL and in Barcelona. We will back for sure. We highly recommending this hotel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I like the room design, the tv and the fridge.

The price is quite high, there is even no free bottled water provided.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location,friendly staff, clean with good service.

No swimming pool , limited choices in room service, bad Wifi coverage in the rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms were fantastic - really old hotel but has had total modernization done but they have kept the oldy-worldy feel and look to it

nothing - everything was fantastic


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

At this pretty hotel, we liked everything!!! The hotel is very beautiful and luxurious inside. The waiters in the lobby or in caelis restaurant meet the highest requirements. With them a pleasure to talk. Concierge превиликим will gladly answer all your questions. Rooms are beautiful and comfortable, very quiet. The hotel is located in the heart of the city and is a plus since and shopping walk on the beach, take a stroll in the fun! I enjoyed a lovely stay only in this hotel!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I expected first class hotel and it met my expectations

no wash cloths, but we didn't ask either


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was old world charm, with the rooms being modern and all the modern comforts The staff were wonderful

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Hotel is beautiful,but there were very few large bath towels, no small wash clothes and no extra pillows. Also we checked in at 10:00 am and left our bags since our mini suites were not ready. We gave our passport copies, our credit cards and all info, but when we came back at 5 pm from sightseeing,our bags were still not brought to our rooms. We were 3 couples and were exhausted. They said they needed another signature before they could put the bags in the rooms. It was ridiculous since we didn't have our room keys. When, we came back and got the keys we could have signed the last paper. It was very annoying waiting 30 minutes for our bags.

We were very tired and decided to have dinner at the hotel . We did not eat in the 1 Michelin star restaurant, but in the more casual one. 2 of us didn't eat because it took almost 2 hours for the main course (broiled scallops). They wanted to charge us but we refused to pay as we canceled it an hour before.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

- Location, - Service and staff, - Decoration and facilities

- Almost nothing...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff are so friendly and helpful. The guest relation manager is amazing and helpful. Rooms are large and comfortable.

Nothing.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff was very friendly and efficient, the food and hotel cleanness was excellent.

There was nothing to complain


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything about this place makes you feel special. Service was top shelf and location was amazing. The decor was out of this world.

Lack of pool


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was perfect - you could walk everywhere - the staff was so helpful and friendly. the room was spacious and very comfortable. The hotel is the old Ritz hotel and it at kept all its appeal -- would go back for sure.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel was perfect in every way . Comfort, luxury,quietness,location, staff . All excellent.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was perfect, best location, friendly and professional staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very nice place, good location, great restaurant, everything in this hotel was perfect.

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The gourmet food in the hotel is something that must be tried. The hotel cocktail lounge was very cool and had a wonderful atmosphere.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The WiFi service was very poor. Speed was only 400 kbps, single device and all non-standard ports were blocked, so most web services other than web browsing do not work. Hopeless to conduct business. Apart from this, everything was perfect, but this is enough to stop me recommending it to anyone else who needs business-grade network access.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff was very helpful and room is luxurious, free wi-fi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

friendly service, comfortable room and spacious bathroom, elegant bar and delicious cocktails

very expensive breakfast (not included)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A beautifully restored classic with modern bathrooms and facilities. Best of the old world coupled with the best of today.

Bell staff that rifled through stored luggage and insolent hostess in the lobby restaurant.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Within walking distance of most places of interest and also lots of nearby public transport options available. Bed very comfortable, staff very efficient and hotel room quiet despite being in a city.

Price of extras in hotel e.g. Breakfast, coffees and other drinks. Too expensive!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location was perfect, the Hotel was beautifully decorated and the staff were always on hand to help answer our many questions.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff were very friendly

It does not have a swimming pool in the hotel though they have access to one in another hotel 15min away.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked everything about the hotel: the staff, the decor and the location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

be careful on the street, keep the handbag


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We had nice holyday the hotel is good service is good generally every thing is ok accept jonior suite is not good it is located at the back of the hotel

Jonior suite is located at the back of the hotel faing the kitchen where you smell all cocking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything was perfect. My husband lost a wallet and the staff were wonderfully helpful when we were feeling a bit stressed - we were so glad we were at this hotel! Breakfast was gourmet. Room was beautiful/luxurious. Such a treat!

Nothing!