We have never seen a hotel like this, everything was really wonderful. Upon our arrival we were even upgraded (for no additional costs!!) to a Luxury Suite. The stuff was really helpful and very pleasant, rooms and bathrooms were very clean and very spacious. The hotel is situated right in the city centre, just 2-minute walk from Long Street. Tax... what people say » is are just outside the entrance which is really convenient for going around the city. Also, the hotel arranges airport transfers and the guy who was -
The willingness of the staff to find solutions to problems. Our reservation had somehow not come through correctly via letsbookhotel.com and they did not have any rooms left. The offered us a room at another hotel, and eventually they arranged that we could stay in the original hotel but in a larger room than booked.