Icon Luxury Apartments Reviews
24 Hans Strijdom Street (Cape Town) 8001

These reviews are submitted by guests who stayed at Icon Luxury Apartments. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is good. There is a supermarket and cafe beside the apartment. The price is reasonable.I would come back and recommend the apartment to my friends.

The desktop at the business centre is not function well,


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

dstv nice bath save garage for car central position of apartments in cpt town

kitchen equipment wasn t complete missing pans, plunger and simply cutting knifes etc. no braai possiblities


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The facility is easily accessible. The security is very tight. We could view table mountain from the building and it is located nearby V & A Water front. The apartment itself is stunning.

N/A


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location cheap big rooms

no towels in evening when requested no charging point in room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

spacious rooms, living area, kitchen, family preferred it to hotel rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Immaculately clean place, great staff. Definely will recommend to friends and family.n

Nno aircons in the bedroom, only in lounge area.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location , views and setup of the apartment

The fact that 2 single beds make a double bed The towels are old and the sheets and towels do NOT get changed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff and management were very helpful even with our delayed arrival and were able to help us adjust our booking without any stress, the food lovers market and café right in the building made it easy for food and snacks while the close by supermarket also allowed for shopping of other items also very close to the V&A waterfront and other attractions overall great value for money and great people

I would have liked the towels and sheets changed more regularly given that we had young children with us and the apartment did not have its own washing machine


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We loved the situation. Just a 2 euro taxi ride from the waterfront. nice fitness studio, nice view of high floor rooms.

Nothing really. It was a great choice and we stayed here on 3 different occasions during our 3 week trip.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very comfortable . Gret value for money . Highly recommended


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

there is a Food Lovers market on the ground floor which is well stocked.

I had to buy a voucher for wi fi. My son had to sleep on the couch , which had been previously arranged and for which we paid a supplement but he was not given linen.Admittedly I didn't raise the matter with staff but given that this had been previously arranged staff should have been aware of the need for extra linen.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice located - stores, restaurants near by at Long Street, great view, spacious apartments

Noisy because of the wind, computers in the lobby didn't work


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartment was very clean throught my stay, the staff helpfull with cleaning my utensils. I felt very secure since the lift ws accessed only by card.and the restaurant had very nice food.Availability of strong Wifi network

I hated leaving.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very modern and spacious apartments; lovely view; ideally placed above a very good food shop

Some maintenance issues needed attention


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location, the food lover's market and the comfort of a real living space instead of just a room

No power point in the bedroom


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Apartments very comfortable, clean and well equipped.

I specifically chose Icon because it had a swimming pool - but it was out of use, being renovated when we stayed and they hadn't warned us of this.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms are very spacious and modern. The location is within walking distance to shoping centres and a few minutes drive to the waterfront.

the hotel name is not very easly visible when i was driving around trying to find the place.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartaments are really well decorated and spacious. The building is very well located for tourists, it is perfectly ok to walk both to the waterfront and to the city center during the day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

kitchen

1. room NO507,the high lock hole in the door; 2. No international socket


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Proximity to city centre and walking distance from V&A waterfront Excellent kitchen facilities

Lack of kitchen cloths


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We liked the position of these apartments in the "bowl"; nevertheless difficult to find withe the parking!! The apartment by itself is correct, very design.

Very design but not always comfotable; the crockery has to be changed; knives and forks have to be replaced; we had to ask for the housework to be done! towels with big holes!! these détails make think that we are not in a four star establisment!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

near to waterfront.cıty center


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

This hotel is located right where everything is, the V&A Waterfront and all the motorways. It was a very quite and a peaceful environment. I would reccomend it without any doubt.

The car park can be tricky to find and it didn't help that the staff werent very clear to direct us, so be sure to ask.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The security was superb. The location very convenient and also the cost was very reasonable. Other facilities were were very convenient

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Security, taxi service.

The breakfast was the same everyday and expensive for what served. The fact that wi fi is not free in the apartments.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location and setting. well laid out rooms

No milk with coffee/tea service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Space


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

My wife and I travel for trade shows at the CTICC. We really enjoyed the spacious apartment and excellent amenities. We enjoy self catering just a pity there isn't a Woolworths food near by. We make use of a shuttle service to and from the airport so that a comfortable walking distance rto the ICC is imperative. The apartments were very quite and peacefully during our stay. Just hope it stays like that.

Need to place teflon studs under the dinning room chair as it is impossible to get in and out without scrapping. This can be irritating for connecting rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Aircon in room was not working (1701)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything else.

Difficulty finding the icon apartments.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location of hotel and the friendly staff.

My room had no shower door in the bathroom, and other unrepaired items. Intercom not working.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location; good price; friendly staff; immaculate building and apartment

You can hear the sounds from the street below (even on the 17th floor) but it's not too bad. You are aware of it rather than disturbed by it. DStv didn't work, but I didn't bother to report it as I wasn't planning on watching TV - sure it would have been rectified had I done anything about it as staff were very helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great views and fast lift safe concierge and allround good package... large rooms and balcony with the open plan kitchen and living space where also execptional ! Excellent and i will definately book again !

the roof is extremely windy and the design of the building amplified the sound of noisy guests. Not a big problem just an observation. Maybe more policing of noise when on the interior terrace areas.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location and big apartments. Comfortable.

Check in took 30 minutes. Breakfast was late so I cancelled it.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very convenient location for city and waterfront

Poor internet access


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of the hotel

The breakfast : there was no restaurant for breakfast. Breakfast served daily to the apartment in bag. And contain unhalal food (pork)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartment was very modern, stylish and luxurious. And even though its located in the city centre it was really peaceful sleeping there. Secure parking.

We asked for a taxi that evening to be arranged by the lady at reception, she promised to call us as soon as the taxi arrive- she never notified us and we ended up leaving later than planned and arranging a new one. The she also never explained the check out procedure seeing that we were first time icon stayers.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, clean, self catering & safety

Cracked marble in the bathroom & hole in the bedroom door


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

- I did like the room design; - Security system is amazing; - The building has 3 lifts which works pretty well;


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the standard excellet

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very friendly staff ,view , location .


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Breakfast delivery each morning Service of the front desk Security of the place Furniture and whole apartment

Cleaning staff didnt clean one day


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The apartment we stayed at was spacious and tidy. Icon is central to everything. The restaurants downstairs are very ideal & easily accessable. Foodlovers market was excellent. We enjoyed our stay and wouls recommend it to anyone.

The staff did not know how to allocate parking bays. We were moved twice from 1 from parking bay to another. We noticed that the curtians were dirty.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Gym and pool Location Size


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms were fantastic, I absolutely loved my stay and will definitely come again.

We didn't have a balcony.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Foi uma experiência agradável, os funcionários muito atenciosos e sempre disponíveis para ajudar. Alugamos um apartamento onde podíamos confeccionador as refeições mas, o food market que fica no logo a entrada do edifício oferece opções muitos boas e a preços muito bons. aconselho para quem queira viajar a acomoda-se neste hotel... It was a pleasant experience, the staff very attentive and always available to help. We rented an apartment where we could confeccionador meals but the food market which is just in the entrance of the building offers many good options and very good prices. advise for those who want to travel to this hotel accommodates up ...

A Internet nos quartos é muito lenta, o hotel deveria ter planos mais atractivos ou mesmo gratuito para os quartos. The Internet in the rooms is very slow, we should have plans more attractive or even free for the rooms.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

My third time back. Value for money is great - Clean, comfortable apartments

Check-in is very slow. only one 'receptionist' so only one customer at a time. Couple of lights were not working in the apartment, not a big deal though.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

clean and organised

torn duvet and gay magazine in the cupboard.no contact to reception from the room.cupboards in bathromm need paint.chips in the wall in bathroom need patching


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location. Nice and clean apartments.

Though check-in time was 14:00, we were asked to wait till 14:30.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I am pleased to advise you that overall we were very happy with the Apartment which was clean, well furnished and with comfortable beds. The reception staff were all excellent and the big (unexpected) bonus was the high quality food hall on the ground floor of the complex - again, the staff were excellent and we had breakfast and snacks there each day. N. VON HESSEN