Swissotel Merchant Court Singapore Reviews
20 Merchant Road (Singapore) 058281

These reviews are submitted by guests who stayed at Swissotel Merchant Court Singapore. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

good place and good hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

convenience


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very efficient staff and allowed a late check out


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It makes me feel very relax and happy...The room is splendid


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent location for China Town and restaurants - Clarke Quey


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is quite convenient as it is in town, easy to travel.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Superb service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I've stayed at Swissotel Merchant court a few times before this and still think its one of the best hotels. The staff will always try to accommodate me to my choice of room which has got a bathtub and shower. The location is good, convenient eatery outlets and some shopping, good for a weekend getaway or business.. a beautiful hotel indeed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good service and facilities, staff extremely helpful, great location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, and staff very friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We were in an Executive Club Room which had been newly refurbished and included internet access (a charge applies), an espresso coffee machine and a very comfortable bed and pffice desk and chair


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

Very good hotel. Rooms very clean, staff very friendly. Nice outdoor swimming pool. In centre situated.

You had to pay for internet.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

I can say a lot of nice words about the staff of the hotel. They helped us to make Asian trip specially pleasant and comfortable.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

the location was great, walking distance to most places you would want to visit, its right on clarke quay resteraunts shoppin etc, the staff were superb. having a kettle in the room was excellent,

the location of the pool meant that when windy, the wind would create water spray from the waterfall and most of the sunchairs would get wet.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

location and courteous staff.

Could the internet and in-room breakfast rates been slightly lower to reflect curret market realities? However, there are a lot of breakfast options close by.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It's my mom birthday so they sent us a cake and fruits to our room. Very impressed! Also very nice location, near MTR station.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location!


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 4 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location and great service. Room was comfortable enough for family of three.

Carpet was a little bit dirty. Hard to find the location of the pool.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

the hotel has a good ambience, and my room is really comfortable! The staff are friendly and helpful.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Very efficient, frindly and responsive staff. Great location and good value for money.


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

friendliness of staff and nice atmosphere

spa closes too early


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, quality of service

Internet access rates (should be included, and if not, the one-houroption should be much cheaper)


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location near Clarke Quay and MRT stop. Nice views. Comfortable common areas. Beautiful pool and extensive fitness facilities (with view!). Lots of helpful hotel staff.

Hotel restaurant had extremely poor service. With many good restaurants nearby, there is no good reason to use this.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 4 Comfort


Staff: 5 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 5 Comfort

the check in agent was very efficient and lovely.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

friendly cooperative staff, very convenient location with respect to many places of interest in Spore, clean comfortable rooms and nice facilities such as gym , pool etc.


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

It was in the perfect spot for dinning and site seeing


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The rooms are clean and comfortable. Staffs are very friendly and helpful. We enjoyed our stay here and the location of the hotel is excellent. Central shopping centre is just opposite and clarke quay mrt is just behind the hotel. Overall a very pleasant stay.


Staff: 4 Staff Clean: 5 Clean Value for money: 4 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was good, the room was comfortable and I will stay here again.

I would have loved it if we could have breakfast included for the price we paid!!!


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort


Staff: 4 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 4 Services Comfort: 5 Comfort

excellent location on the Clarke Quay; spacious rooms

the food at the Ellenborough Market Cafe was just above average and certainly not worth the glaring reviews