Grand Hyatt Singapore Reviews
10 Scotts Road (Singapore) 228211

These reviews are submitted by guests who stayed at Grand Hyatt Singapore. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location for Orchard road area Excellent breakfast Very good large room (Grand King) overlooking pool

Usually a queue for taxi's for large parts of the day - due to the area the hotel is in not the hotel location I suspect Had to pay for wi-fi although as a Hyatt Gold card holder you can get it for free


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location and environment


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

usual good service, with heroic efforts by the staff to minimize the impact of the renovations.

I prefer the traditional rooms in the front wing. The price is on the high side, but then so is everything else's in Singapore these days.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

providing our missimg items for free


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everythong is great

there is a constructioon works. so u will can't sleep from 9 am to 6 pm


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location is great

-old hotel need to renew the rooms in all towers . -Bath room in the second tower of '' rooms tower'' is old and not well cleaned !


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the Hotel is very good in terms of everything.

The cost is expected to be high because you are in Singapore.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was great, well-planned with space


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location. Room service.

Instructions noise in the 4th floor during 9 am till 6 pm.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Grand Hyatt has been like a second home to me every time I'm in Singapore. The staff are very helpful, no need to question about cleanliness. Although there was a renovation at some floors, I didn't hear any noise and I was informed about this when I booked for the reservation.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Best restaurant , best food


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Enjoyed the ambience

The waiting for a room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Mezz9 Restaurant and the exceptionally friendly and professional staff

Having to leave!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Facility for Platinum members

Very noisy


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

club room staff were excellent

lifts seem to take a while...


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The stuff in the hotel are excellent , very helpful .

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Close to shopping centers, restaurants and entertainment. Excellent room.

No free wifi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Luxury hotel and excellent location, just steps from Orchard Road. Have stayed here a number of times and the staff are always courteous and helpful. The facilities are excellent.

Not much I didnt like.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We stayed on the club floor, the service was excellent, and very personnel for such a large hotel. Also the spa, gym and pool were of a very high standard.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice room, use of 10 Scotts due to renovation. Good pool

nothing all is fine


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff all went above and beyond to make our stay perfect we had our king club room upgraded free of charge upon arrival


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location

parking service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent restaurants, superb spa, great staff, good location

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The service

Some of the staff not fluent in English


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

ambiance room layout complete toiletries set

phone can't be used properly/broken can't locate the safety box


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location of the hotel.

The last 2 days did not look like I was staying in a 5-star hotel,but in a machine shope.the drilling in the floor above where I was staying sarts from 09 am until 1800hrs.Not only that but upon checking out our room rates for those 2 days-18 and 19 Feb was 510 $sig instead of 490 ,the rate we have signed on as I checked-in.When I questioned the rate I was told the hotel was full which is a poor excuse.