Capella Hotel, Singapore Reviews
1 The Knolls Sentosa Island (Singapore) 098297

These reviews are submitted by guests who stayed at Capella Hotel, Singapore. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

excellent service from check in till I checked out very comfortable rooms with everything you need including a nespresso machine which I loved tvs with Bose sound systems a touch screen by your bedside that controls the air cond, lightings and automatic curtains personal assistant which helped you to do anything everyone in the resort will greet you and smile

I didn't like that I only stayed for a night pretty pricey but for the level of service and comfort I guess it should be expected


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

作为一家精品酒店,由一间历史建筑发展而成,新拓展的建筑完美的融合于历史与环境当中。房间内飘窗外的夕阳景色,通往海滩及其他景点的便捷的地理位置,热情的有点过分的员工,同周边环境的完美结合让这个酒店成为我心中圣淘沙之旅的一个亮点! An outstanding boutique hôtel, developed from a british colonial heritage building, where you find overwhelmingly friendly staff, easy access to the beach and other attractions on Sentosa island, fancy room with stunning sunset view, a tranquil cascade of swimming pools well merged into a tropical botanical setting and much more. a must-stay on the island! 我真的不是酒店的托,就是太喜欢这个酒店了,各位试过就知道,必须的必!

如果步行拖着行李的话,从island tram 下车的地方到小山顶上的reception有点远。 it takes some effort when you have to walk uphill from the tram stop to the reception in heritage building on the hill top, especially with heavy luggage.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The ambience is beautiful. Great place to pamper yourself. Very cosy room design.

Breakfast not impressive. It's a little expensive to pay for a breakfast at the poolside restaurant.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything, it was one of our best hotel stay experience. Great staff. Our special thanx to the manager Michael for his nice attitude.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The services there is definitely one not to unhappy about. We called for the room service quite a number of times and they responded with their staff at our door step within minutes. We stayed at the Garden View of their rooms and the atmosphere, ambience there is definitely peaceful, relaxing and giving us a feeling of us not in the busy life of Singapore city!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The Hotel was stunning, staff couldn't have been more helpful. Overall a great experience and ideal location for seeing the sights of Sentosa but still providing a relaxing atmosphere. We had a one bedroomed villa for 5 nights with pool and beach access. Well equipped, clean and big enough for the four of us to enjoy Kids loved the plunge pool and the swing TV's in the lounge and bedroom. The outside shower and bath were a bit of a novelty for them too. Dining was first class at the restaurants and in room. Chicken satay was a fave with our clan. Overall a fantastic place

With all the great food and Tiger beer its easy to pile on the pounds. Luckily, or unlucky there are a few steps to climb from the beach level back to the hotel. Great exercise to work off the food :-) Hardly a bad thing eh!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Ambience and cleanliness

Temperature of rain shower was inconsistent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the ambience, location,privacy, villa, luxurious touches

little choice of restaurants, Cassia's quality of white fragrant rice is not the premium brand and is not fragrant. Cassia's menu is quite limited.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The environment is conducive.

There is no shuttle service to nearby places except the VivoCity.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful room and quality facilities and amenities. Excellent service


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Infinity Pool, staff attitude, service attitude, took special note of the occasion I was celebrating. Luxury services and compliments from the hotel.

Hair Conditioner and Body Lotion expired and after its replaced its still expired.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

A fantastic hotel. Resort style. Very relaxed. Three lovely pools and fabulous loungers to lie around on. And if you tire of the pools you can go down to the beach which was very quiet, even though we visited over a weekend and it was sunny and hot. The food is fantastic. And the rooms are amazing. Everything you would expect from a five star hotel. All this so close to the shopping centres of Singapore. A real hideaway.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The experience was simply ... magical! We'll definitely be back.

The stay was too short and it was costly. The breakfast variety could be improved to be more international.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

We went for a short stay over the Easter weekend, and my 2 Y.O. enjoyed so much that he did not want to come back! Everything was wonderful, every detail taken care of. Friendly staff, good food, good facilities, excellent room! - it was just perfect! I am sure to go back :)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The interier and exterier of the room and your services were great.

We couldn't get hot water from the shower after filling bath-tub at night. I heard that was problem of the tank outside from your technical staff. It was only sad happening in our stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Everything! Staff were especially fabulous, kids had a great time ...


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Located close to Universal studio, golf club, beach etc, while still keep a distance for peace of mind.

Flooding inside the room because of T-storm and design of the balcony. Breakfast with limited choice but charge quite high.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

friendly staffs quiet surroundings fine background music nice service good flavour from the washing products

bed is not so comfortable because of a little softer and long-used pillow( doesnt smell good)


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

the front desk and restaurant staff were great.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Nice and quiet location. Low density. Love the peacock which surprises us

Poor privacy layout of the villas, Poorly maintained room facilities (rusted bathtub, stains on the bedside lamp), no sea view. Private pool too small to swim