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Don Plaza Congress Hotel
Bolshaya Sadovaya Str.115 (Rostov on Don) 344021

Located in the heart of Rostov-on-Don, this business complex offers elegant guest rooms, non-smoking floors and conference facilities. Guests enjoy free, 24-hour guarded private parking, a gym and spa area. The Don Plaza Congress Hotel provides guests with a convenient base in the city and excellent public transport connections to Rostov's historical, cultural and architectural attractions. Wake up each morning with a free breakfast buffet on the terrace. Make use of free Wi-Fi to do business or stay in touch with home. European specialities are served in the Aztec and Mein Herz-restaurants. Guests can relax with a drink in the Amadeus lobby bar. Have a nice meal in the restaurant, sip a drink in the bar and unwind in your comfortable room. All rooms are provided with classic bathrooms, furnished in an Italian style.

Score from 941 reviews
Excellent

7.4/10

Rooms: 254

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Address: Bolshaya Sadovaya Str.115, Rostov on Don 344021 map

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Don Plaza Congress Hotel - Photos

What people say

Отель находится в центре города. Проживала в одноместном номере бизнес-класса и осталась довольна качеством предлагаемой услуги. В номере есть всё необходимое - хороший wi-fi, все мелкие принадлежности - тапочки, банный халат, гель для душа, шампунь, фен. Кровать очень удобная. Завтраки вкусные и разнообразные. Персонал внимательный и чуткий. Мною в номере были забыты личные ценные вещи. Сотрудники отеля в течении часа связались со мной и сообщили о находке. Замечательный отель, всем советую!.
all reviews » Отличный региональный отель! Чистый и удобно расположен, в самом центре Ростова. При этом со всеми положенными 4-х звездочному отелю "примочками" - SPA, небольшой бассейн и сауна. В номере любого уровня - халат и тапочки. Вкусненький завтрак, быстрый интернет. Мне, как некурящему человеку, было особенно приятно наличие "не курящего" этажа (а не просто номера, как это обычно бывает). Спасибо, понравилось!. That was my second stay at the hotel. Comfortable rooms, friendly staff and delicious cuisine. The room was not very big, but always clean. My special thanks to the maids! I met with partners in the hall on the ground floor several times. There was something to do after work. I visited the SPA area and had a walk along the embankment of the Don River, which was in five minutes by taxi. Central location which is good for business travellers (for leisure I would recommend to look for hotels closer to the Don river). Hotel staff is friendly and professional. The breakfast was good and the room comfortable./ Центр города, удобно для бизнес-поездок (но если хотите отдохнуть, ищите места ближе к Дону). Профессиональный персонал. Удобный номер. Вкусный завтрак. В этом отеле не чувствуется Россия, это частично отдых на побережье Атлантики! Уровень отеля, качество обслуживания и рабочий персонал очень приближены к европейскому стилю. Это очень радует. Мой муж, американец, был в полном восторге. 1. Location is good 2. Quality of design 3. Comfortly 4. Pleasant and helpfull staff 5. Breakfast is rich enough 6. Insulation of room is good. I like the location most of all. The hotel located in the heart of the city and it was convenient for me to do all I 've planned. Excellent location: it's city center and just 15-30 minutes drive from the Airport. Very helpfull staff. Good breakfast. Excellent location, right next to the top restaurants and clubs, on the main street of Rostov. Rather good hotel for a Russian provincial city. Obliging bell-boys. Very good breakfast. Breakfast is magnificent, including free red caviar and local champaigne. v comfortable hotel in rostov for a reasonable price staff v friendly. Comfortable room, a kettle, a bath, cosy bed. very rich breakfast, fast internet. Five with small minus. Good location. Room decoration has been improved since my last stay 2 years ago. It is now quite similar to a 3-star / 4-star hotel around the world. Staff is friendly and helpful. Very helpful staff. Only location. Location. none. No heating in the room in early October when it was rainy and about +6 outside/ Отсутствие отопления в начале октября, когда на улице был дождь и +6. 1. Price is high enough but its normal for such hotel 2. Bathroom sould be renewed, it is older 3. Ventilation of room is low, should be upgraded. I ordered low pillow and did not get it. I understood it just when I get in to the bed. And all my sleping went bad. NO complaints except mattress (which is definitely not orthopedic). Basic room was quite small for the price that I paid. The receptionist who checked me in did not know what could be included in the bill and what not, told me my discount was already included in the total price which was really not. Lines at the reption desk. Rather high prices for Rostov. However, the non-smoking floor seems to be occupied by smokers - there was a steady scent of cigarettes all the way. Minibar fridge needs to be cleaned - otherwise you'll have to smell weird scents out of fridge. Anyways, good value 4 money!. Noise from aircon equipment when we opened the window. Very hot in a room, bad aircon. room is small and seems poor for paid money, breakfast lasts only till 10 AM even on Saturday, for me it is not convenient. On weekends breakfast is served only by 10:00. Service quality is quite poor at the restaurant. A first waiter offered me to seat where I would like, and another one just asked me later on to change for another table. Meat asked rare and served well-done. In fact, English is not really understood... Noise from street. At these prices you would expect a properly equipped bathroom e.g. proper shower fitting. All a bit primitive. The hotel got addition money for living. Bed is not comfortable, Room was cold, Equipments was old,. Way too expensive. Rooms bare and poorly decorated but then this is Russia. don't go to the gentleman club, they will just try to take 1000$ from you!! big scam! not good bed. four stars hotel? really??? very very old fashion room, staff was really slow, totally no worth for 5000 rub !!!!!!!!!!!!.

Online Booking Don Plaza Congress Hotel

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How do I book at Don Plaza Congress Hotel?

Making your reservation at Don Plaza Congress Hotel is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

Don Plaza Congress Hotel Room information

Room Type	Max	from
Standard Single Room [Room Information]	1	from RUB 3695.00	Search
Room Facilities: Work Desk, Toilet, Telephone, Slippers, Safety Deposit Box, Refrigerator, Pay TV, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Business Double Room [Room Information]	2	from RUB 4400.00	Search
Room Facilities: Work Desk, Toilet, Telephone, Slippers, Safety Deposit Box, Refrigerator, Pay TV, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Exclusive Twin Room [Room Information]	2	from RUB 4750.00	Search
This larger room provides plenty of space to work or relax. Room Facilities: Work Desk, Toilet, Telephone, Slippers, Safety Deposit Box, Refrigerator, Pay TV, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning
Deluxe Studio [Room Information]	2	from RUB 8250.00	Search
With a separate living area and sleeping area, this studio provides you with extra comfort and space. Room Facilities: Work Desk, Toilet, Telephone, Slippers, Safety Deposit Box, Refrigerator, Pay TV, Minibar, Heating, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Air Conditioning

Amenities at Don Plaza Congress Hotel

Transportation

Street parking, Shuttle Service (surcharge), Shuttle Service, Secured parking, Car Rental, Airport Shuttle (surcharge), Airport Shuttle, Airport pick up, Airport drop off

Shops

Souvenirs/Gift Shop, Shops in Hotel, Barber/Beauty Shop

Services

Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access

Pools and wellness

Turkish/Steam Bath, Steam room, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Spa & Wellness Centre, Solarium, Sauna, Pedicure, Massage, Manicure, Make up services, Jacuzzi, Hair treatments, Hair styling, Hair cut, Hair colouring, Fitness/spa locker rooms, Fitness Centre, Fitness, Facial treatments, Body wrap, Body treatments, Body scrub, Beauty services

Miscellaneous

Wheelchair accessible, VIP Room Facilities, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Heating, Elevator, Designated Smoking Area, Bridal Suite, All Public and Private spaces non-smoking, Airconditioning

General

WiFi everywhere, Private parking, Pets Allowed, Parking on-site, Parking , Free Parking

Front-desk/reception area services

Tour Desk, Tickets to attractions or shows, Ticket Service, Safety Deposit Box, Private Check-in/-out, Newspapers, Luggage Storage, Express Check-In/Check-Out, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk

Food & Drink

Wine/champagne, Special Diet Menus (on request), Room Service, Restaurant (à la carte), Restaurant, Packed Lunches, On-site coffee shop, Breakfast in the Room, Breakfast details, Bottle of water, Bar

Entertainment and children services

Nightclub / DJ

Common areas

Terrace, Chapel/Shrine

Cleaning services

Trouser Press, Shoe Shine, Laundry, Ironing Service, Dry Cleaning, Daily maid service

Business facilities

Meeting/Banquet Facilities, Fax/Photocopying, Business Centre

Important information to guests

Please note that the fitness centre is closed for maintenance. Russian citizens are asked to show Russian passports upon check-in. Foreign guests are also required to show their valid ID. Please note that visa support for foreigners is 1500 RUB per person. Please note that early check-in and late check-out are subject to availability. Please note that early check-in from 00:00 until 3:00 costs 100% of 1 night, early check-in from 3:00 until 8:00 costs 50% of 1 night and early check-in from 8:00 until 13:00 is charged by the hour. Please note that late check-out from 12:00 until 18:00 is charged by the hour, late check-out from 18:00 until 00:00 costs 50% of 1 night and late check-out after 00:00 costs 100% of 1 night.

Photo album

Featuring free WiFi and a spa centre, Don Plaza Congress Hotel offers pet-friendly accommodation in Rostov on Don. Guests can enjoy the on-site restaurant. Certain rooms include a seating area for your convenience. Every room is fitted with a private bathroom fitted with a bath. For your comfort, you will find free toiletries and a hair dryer. A flat-screen TV is featured. You will find a hairdresser's at the property. The hotel also offers car hire. The nearest airport is Rostov on Don Airport, 6 km from the property.

Don Plaza Congress Hotel Policies

Check-in

13:00 -

Check-out

- 12:00

Accepted CreditCards at Hotel

The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, Maestro

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.

Children and Extra Bed Policy

All children are welcome.
All children under 3 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 1.

Deposit Policy

No deposit will be charged.

VAT and city/tourist taxes

18 % VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet

Wi-fi is available in the entire hotel and is free of charge.

Meal Plan

Buffet breakfast is included in the room rate.
Dinner costs RUB 500 per person per night.

Parking

Free private parking is possible on site.

Pets

Pets are allowed. Charges may be applicable.

Terms and Conditions

We never charge your credit card when you make a reservation - you will pay for your stay at the hotel. Our reservation service is free of charge, without any administration fees. Cancellation is also free of charge unless it is clearly stated. We take the privacy of your personal data very seriously. All your personal data is encrypted and processed securely. More information can be found in our terms and conditions and privacy statement.