Holiday Inn Moscow Lesnaya Reviews
Ulitsa Lesnaya 15 (Moscow) 125047

These reviews are submitted by guests who stayed at Holiday Inn Moscow Lesnaya. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, cleanliness

Wifi access is too expensive room rate is too high compared to other hotels with same level of quality in the neighbourhood.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Service was very good. Location is excellent with easy access to metro Byeloruskaya. Lots of high quality cafes and restaurants nearby.

Their Wifi pricing and policy. It is complicated and expensive. These days most hotels have free wifi in the rooms or a single charge for the service. Holiday Inn charges per computer, per i-pad and per i-phone. This is a bit too much.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the staff

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly, helpful English speaking staff. Location good, near a metro station but main sights can be seen on foot - about a 40 minute straight walk to Kremlin.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was very comfortable and a respite after a long trip. Service was excellent and knowledgable. The room was fantastic, clean and what you'd expect from the brand. The bed was very comfortable.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Executive lounge for breakfast! Super! Excellent location near train station.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, lots of shops around. We had all we need around. The rooms were very clean, and the rooms are very big.

Wifi only at reception, standart rooms for 3 guests doesn't have 2 beds (sofa-bed with very thin mattress), despite of description on booking. We had to apologize twice to get an extra bed.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent staff who are very friendly and do all they can to help. Excellent bar facilities with 24-hour food available. Bar is open until 2am. Rooms are big, comfortable with tea/coffee, minibar. Staff speak relativly good English. Free wi-fi in some areas, left luggae facilitiy was useful. The hotel is clean and upmarket and felt friendly and welcoming.

Bar, food and minibar very expensive about £3 for a twix, £20 for Chesseburger and chips! There is free wi-fi in the lobby and bar but otherwise internet charges are astronmical if you want to use it in your room. About a 40 minute walk to Red Square but there is a tube station around the corner that is convinient - but the metro system is difficult to use! About an hours drive (£60-£80 in a taxi) from the airport.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good location with easy access to Airport Express and Metro and quiet surronding. Roomvery clean and with all the necessary stuff.

Maybe it's high season and a lot were going on in Moscow. A bit expensive for our 2nd stay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, comfort, friendly & informative staff.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything was good.

wi-fi


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very comfortable rooms and very nice looking and clean reception and restaurant. Excellent hotel with a good location to get to the Kremlin easily.

I did not like that they didn't accept my maestro card.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location,clean room and friendly staff!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Rooms were clean and spacious. Location was excellent - 250m from Metro - for travel to city centre, and for Aeroexpress to/from Sheremetsvo airport.

Didn't like prices in restaurant and bar. Roadworks on Lesnaya make access by foot a little hazardous at present but this is just a temporary situation


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Large clean comfortable rooms.

The restaurant staff told us they were fully booked so we ate in the bar next to the restaurant, in the three hours (7pm to 11pm) we were in the bar there were only about ten tables used in the restaurant. I have never stayed at a hotel and been refused a restaurant table!!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the location, the staff and the overall image of the hotel

the noise of the builders next door, they had neverending shifts of work


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location - in the very center of the city with Belorusskaya Metro Station just 2 minutes away Very friendly staff

Breakfast is just too expensive We were not able to use our refrigerator without extra payment


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cleanliness, luxury,nicely decorated, friendly staff, good location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was a little mistake (no mine, your staff) with my booking.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff friendly and helpful

The snow


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

I got upgraded and was allowed to use executive lounge... Which was okay... Close to the subway.

I think it is not normal having to pay such a lot money for a hotelroom AND being charged for WiFi use as well at nearly 10% of the roomrate....


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Payed Wi-Fi in the rooms


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Rooms need some update. Even non-smoking room did not smel fresh. Bad isolation, could hear the conversation next door.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location is very good.

Very expensive for this service.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Metro at 5min and the close area with restaurants.

Bedroom without shutters but only thin curtains! No way to sleep because of the sun inside the bedroom at 5.30am!! Hotel restaurant very expensive.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

They charge for everything, do not provide drinking water, and the Internet is very expensive. They also overcharged me for my room, and the taxis they ordered are very expensive. Overall this hotel is a ripoff.