Reviews Pensao Nova Goa - Write a review | Lets Book Hotel

Pensao Nova Goa Reviews
Rua Arco Marquês Do Alegrete 13 (Lisbon) 1100-034

These reviews are submitted by guests who stayed at Pensao Nova Goa. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location. Value of money. Food all around the connor. Rossio is great location to stay and explore Lisbon.

No internet in the room and low in public area.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly helpful staff. Clean and hot shower. Close to old historic Lisbon


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Breakfast is prefect, especially the bread( pao ). relaxation, secure, and friendly welcome by the staff.

No any glass or cup available in the room to drink water.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

old facility, great location, room old but comfortable. great hot water supply. excellent value for money

staff friendly but had limited english. a little noisy due to renovation next door.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is perfect. One block away you are in the middle of everything, when it comes to restaurants, bars and sights. Everything is within walking distance, and if you enjoy walking up and down hills and stairs you will be in heaven. The staff at the reception area and at the breakfast room are very helpful and kind. The beds were comfortable, and the room and bathroom were clean.

There was a coffee machine instead of freshly brewed coffee in the breakfast room.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location cheap price per night comfotable beds conditioner

thin walls


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great staff, awesome location, insane value for the money. Definitely recommend!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excellent location, towels changed every day, clean, good beds.

Breakfast poor. Same bread, ham and cheese every day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location is hard to beat ! you could walk to anywhere , the Merto station is next door!

no internet in the rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location near metro and city centre


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, location, location Very clean Nice atmosphere


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location Price Friendly staff Clean and comfortable

No pubs or bars nearby!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

convenient place, good hotel to stay in if your intention is to see the place, i would reccomend others to try this hotel, i liked it and i dont mind to go and stay there again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It is located at the center and we enjoyed


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

1. The Airconditioner working in our triple room during hot days in Lisbon. 2. Great location adjacent to Figuera Square.

1. Lack of inetrnet or free wifi connection which is essential for any traveller. 2. Bare minimum Spartan breakfast, should include at least cereals / corn flakes and eggs/ham etc in the breakfast.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Good hotel.fair price,good location and friendly stuff

there is no internet in yr room,u should go dawnstairs to catch it.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Location. Price. 40 euros is really nice, with breakfast.

Online they say that they have WiFi all over the hotel. That is not true. That was the main reason why I have taken the hotel and it did not have it. WiFi is only at the reception or in the restaurant. Speed is basic of 2 Mbps. The breakfast is pretty basic. Cheese, ham, bread & coffee only. But for 10 Euros that's OK. The air conditioner was noisy. The water pressure was really poor. This hotel is really for the budget traveller.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The location is very convenient in the center of Lisbon. It is right next door to some good and inexpensive Portuguese restaurants.

There is no wifi (wlan) in your room. To use your computer you have to go down to the breakfast room on the first floor. The shower in the bathtub had to be handheld.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Position of hotel was very central, near to the historic center and close to the metro. Breakfast was simple but sufficient

The hotel definitelly needs some renovation. It is supposed to be 3 star hotel but in fact I would give the one star only, walls were dirty, there were really old furniture and really odd smell. Its better to prepare the cash to pay because the machine has not worked, although I asked day before to ensure I can pay by card.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

It was quite well located, close to Alfama and Baixo. The staff were all good, but that might be cause I speak the same language as them.

The place isnt completely bad, but its very simple and in my opinion a place for someone staying for a night or two.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Excellent position in the down town. Helpfull staff ready for servis.

Quality of breakfast which is extremly poor and still the same. Old furniture, even clean. Poor isolation from corridor side.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

location is the best

no facilities in hotel, except breakfast bed not that comfortable


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

View of castle, but that was about it.

The listing about the facility is not correct. They do not have laundry and the WiFi is accessible by sitting next to the check in desk, except they kick you out of the lobby if you do. There's also access from the breakfast room but it was locked.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Apart from the location nothing was good about the hotel. The Rossio metro station was 50 meters away which is very good.

The condition of the hotel was horrible, the walls were cracked and the linens dirty. The bed was horribly small. The price was cheap but the condition of the room was horrible. If only students are travelling and looking for cheap room for sleep , it is ok.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The Bed Was noisi, room too little, too much noise at night.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

The central location

Breakfast is really poor, the accomodation is very old, furnitures are terrible, reception had poor English.


Staff: 3 Staff Clean: 3 Clean Value for money: 3 Value for money
Services: 3 Services Comfort: 3 Comfort

Staff was helpful with buses and trams to attractions. Location is great.

First, the description of the hotel was not accurate - the website said that there is a safe at reception - there was none. The card reader was broken and no one from the hotel bothered to explain this to us during the seven nights of our stay. Room was very old.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

Sheets were clean bathroom cleaned daily.

Shabby desperately needs updating. Breakfast was awful. Mattress had holes in. Smelt musty everywhere.


Staff: 2 Staff Clean: 2 Clean Value for money: 2 Value for money
Services: 2 Services Comfort: 2 Comfort

We stayed there just two nights. There was rather strange smell inside the room Very old furniture.

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