Art Hotel Dulac Reviews
Haarlemmerstraat 120 (Amsterdam) 1013 EX

These reviews are submitted by guests who stayed at Art Hotel Dulac. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The cats in the restaurant! The shower. The bed. The nice young men in the reception. Also the women of course! A small but cosy room.

What you call "coffeemilk" in Holland, it destroys all coffee! There is real milk to buy nearby..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

My partner and I just loved all the welcome we got with you guys... Thanks so much and look forward to go back to Amsterdam very soon and stay with you again...! Alsiney


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Bed, size of room, big tv, location.

Shower was blocked in first room, overflowed. Apartment room had see through toilet door looking out to dining room :) very odd. Kitchen was good, but no pots and pans to cook anything so why have a kitchen?


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff had excellent service orientation Great location Healthy breakfast


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

close to the center, friendly staff, clean rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location. Staff.

No one helps you with the luggage when check in/ out. Housekeeping unprofessional, hotel car parking is very far from the hotel. Rooms are not soundproofed


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Comfortable, modern, well-situated.

Room slightly on small side.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel had good proximity - to the Central Station, to pick up canal trip, trams, and of course the train. The district was very convenient for laundry, restaurants, and shops. The staff was always helpful & friendly. The room was big & comfortable - I would definitely stay there again. Good value.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is located in the heart of Amsterdam. Quite small, but great designed rooms


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location and very cosy boutique hotel.

Nothing to say


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff and location were great

No Fridge, No Safe. Something was strange with the towels, they were gone one day.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location was fantastic. Nice stores, shops and deli's nearby

When I checked in my room was not clean (was used) and than moved me to another room which had lighting issues... The two beds together are not comfortable at all


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were friendly and helpful. The adjoined bar/restaurant was excellent with great meals, atmosphere and staff. Situated on a great street and not to far from the train station and other attractions.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Rooms fantastic, clean very modern. Air con was good especially as it was 30 outside. Did not feel like a hotel but our own private home in the city

Room a bit small.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

it's right in the shopping district


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Excelent location, the rooms are very clean and the staff is always ready to help you.

The price was too high in comparison with other hotel of equal standards.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly staff Very good breakfast Great location Good room

Only one key for parking garage which was very not practice since garage was 10 min walk and guests were not always directly returning. Need to get additional keys Really smelled like hash in the hallway. Would therefore really not go their w family or for business Hallway carpet is really stained. Decreases the perceived value of the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Modern; great bathroom; good supply of coffee/tea in room; very helpful front desk staff; convenient location on lively street; good value; decent bar/restaurant downstairs

Rooms are close to lift/stairwell, so can sometimes hear other guests coming and going


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel was very clean and artistic. I opted for the large room which happens to be very roomy. It is located less than 10 minutes away from the central train station. So location wise, it is very conveniently located.

I was surprised that the hotel had parking spaces. Interestingly it is located about 1.5 km away from the hotel and was quite difficult to find it on the first try. The staff had to accompany me to find the parking lot on the second try.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great hotel! Our second stay here, wouldn't go anywhere else since this hotel is very well located in the heart of Amsterdam, has spacious clean rooms with a luxurious bath room and very comfortable beds. Staff are very friendly.

Nothing!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room had a nice view Location, walking distance from train station

The elevator is in carpet and is a litle bit used


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Superb location, with Amsterdam a stroll away. Accommodation was comfortable, bright and quiet.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location was great


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

perfect location on harleemerstraat which is real city center outside of the awfully crowded touristic hotspots

staff was a little inexperienced but made it up with friendliness


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

room was first class. heated bathroom floor was a nice surprise.

internet access slow and intermittent


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Kindness and staff's avaliability


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is very cumfortable and clean. Very well placed in Amsterdam. The people are wonderful they gave us a suite because they Didn't have the twin bed room we asked for.

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

everything, staff were very friendly and assisted straight away when required

wife did not like the bed - slanted into middle


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautiful hotel, excellent staff, and amazing location.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location is walking distance from central station and easy to find. Great location with plenty of bars and resturants close by. Staff were very helpful and the rooms were comfortable and well appointed. Overall a great hotel expereince.

Resturant next door could do with more lighting at breakfast but great atmosphere the night before.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location, comfortable, clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great room, very nice comfy bed, helpful fun staff, great location, great bar restaurant. A really nice place to stay...

nothing!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very helpful staff, relaxed atmosphere, great bar and restaurant with funky deco.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

compact hotel with best bed)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near both to the Amsterdam train station and to the city center, pretty nice bathroom, very friendly personnel

My room (in the 4th floor) was rather small even for a single person, breakfast rather expensive and not well-organised (single-dish order, no buffet) for a 4-stars hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff were extremely helpful and the hotel itself is excellent! The hotel bar is lively and has a great atmosphere!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, Clean comfortable rooms

Staff appearedto be unsure if you had already paid the bar bill. Consequently when checking out they requested amount again.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Lovely hotel in a very central location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Price for the Breakfast: €5.50

Unreliable wifi in the room 403


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Great location, nice street near from city center and nice staff.

We had a few issues with the cleaning times, first of all we arrived to the hotel we had to wait at the bar because the room wasn't clean yet, and second day we came back at night 23:00 and the room hasn't been cleaned, again! However as soon as we told to the receptionist, he came straightway and managed the situation the best way to make us feel comfortable, plus we got some vouchers for breakfast the next morning.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

pretty central location

a bit noisy room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location and the room

The breakfast at the restaurant


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The friendliness of the staff. They were helpful and provided needed information on city attractions and transportation.

WiFi Internet was really bad. No breakfast is provided. They charged a higher rate when I extended my stay one extra day. Infact I was charged twice for the initial stay as displayed on my bill. And then I was charged more then the outlined costs for the additional day.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great check in, friendly staff, nice room with modern facilities

Bit to far out of the centre


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

transportation was good. Place of hotel was central

room was tiny


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Convenience to Central Station


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Great location , train station, all the best coffee shops on same street

Two single beds pushed together, no shower door, no coffee / tea / water in room. Could have been cleaner, and don't know why it's called an art hotel with no art!


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Staff were helpful and location was good.

Bed a bit hard for me. Television in my son's room was broken and never fixed while we stayed.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

Lively bar open until 01:30. Pleasant staff.

Internet in room very poor.


Staff: 4 Staff Clean: 4 Clean Value for money: 4 Value for money
Services: 4 Services Comfort: 4 Comfort

The hotel was newly decorated and the staff were friendly.

The room was not very convenient in terms of closets, luggage rack etc. The rates were quite high considering the quality level. I don't feel I got good value for my money.