Frenz Hotel Kuala Lumpur Reviews
135, Jalan Tuanku Abdul Rahman (Kuala Lumpur) 50100

These reviews are submitted by guests who stayed at Frenz Hotel Kuala Lumpur. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. Reviews are sorted by scores and date.

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Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, clean, tidy and well maintain room. Accessible to LRT station and friendly staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

almost all

blur window


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

the location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location

Nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

great location and worth to stay... the most i lov its nearby the bookstore..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Cleanliness & comfort of the hotel


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The good customer service by staff The quick check in especially if you book thru letsbookhotel.com Great shopping and eateries location


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

i love the location and the shops around the hotel..and SOGO shopping complex.i could extend my stay at an affordable cost..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

cosy and near to town

limited parking space


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location.

Room to small.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

location. The room is clean. friendly staff

no parking


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

nearer to the publick transportation and shoping area.

because this is my first time staying there , not much i can say.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I am suppose to stay for 3 nights, however I hv to shorten my trip and requested the hotel to amend my booking. However, the hotel was unable to help as I book thru letsbookhotel.com. I wrote to letsbookhotel.com and my request was approved. Thank you to letsbookhotel.com for accommodating my request.

No parking facilities.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Cleanliness Service Modern style rooms Amazing location

No ice machine anywhere


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

more choice of breakfast and more choice of t.v channel and maybe shuttle service to attraction around k.l


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Good location, walking distance to SOGO, shooping area Jalan Tunku Abdul Rahman (Jalan TAR). Value for money ( included breakfast package) Friendly staff & security.

a bit smelly at lift side.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

if I choose to stay in a hotel like home .. I would choose Frenz Hotel! All complete! Awesome!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Ammenities well equip staff are friendly.

Request made prior to arrival not even mentioned by reception (don't know whether they are aware or don't bother)


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

wireless not doing faster


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

i love staying in this hotel..managed to go shopping on foot!!such a paradise..to save money on food..just go to Kg Baru ..scrumptious,delicious food sold at the stalls..a lot of varities at a very reasonable price..

had my dinner at a restaurant along Jalan TAR..swear not to go there anymore!!the food is costly..other than that..everything is OKAY!!!


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel location is not difficult to find. It's near the KL city centre gallery and Merdeka square. The hotel room is very clean even though the room is quite small. They even provide Sajadah and praying time schedule for Moslem.

The air-conditioner was very cold.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The staff very friendly makes my stay comfort

nothing


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

It was alright. Just that it run out of toothbrush but the 7-11 wasn't far, so I didn't mind exploring a little. In all, service is good & I'll be glad to come back KL & stay in Frenz.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The location is great. Room is very beautiful with all I need is there; iron, board, prayer mat, safety box and a small fridge. TV comes with many channels. Not to mention the wifi is extremely superb!

No window to overlook the city view.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location, close to MRT station and city center. Nice hotel overall.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Is quite clean and staff friendly. The hotel is value for money. Room a bit small but has all essential

No parking in the hotel premises


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very cozzy hotel

quite small room


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice room. Interior designexcellent

Bathroom can be improved (a bit transparent). No mirror in the room except in Bathroom.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

centrally located ; food and shopping activity within walking distance.easily accessable from airport


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Complaning by costomer, action taken very fast. Keep on.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Nice hotel, with all necessary facilities (wifi etc.). Good location.

Sheets were not clean. Breakfast should be included in price but was not (breakfast restuarant was closed, no breakfast served). Room has no window.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

very clean


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The compact style of the single room, although it is smaller but still comfortable. Very nice design indeed.

The bathroom door. It will be more comfortable if the bathroom door is located to the right side to make it easier for the customer to use the toilet.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Beautifully appointed rooms; very helpful staff; lively neighborhood with lots to do; fabulous value for the money!

Limited breakfast, but so what?


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Отель недалеко от центральной станции, куда идет весь транспорт

Сложно от станции метро найти отель,0 долго пришлось кружиться, искала около 30 минут


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

close to mono rail station, well design of the room

bed sheet not clean enough


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room is cosy, clean though compact without windows. The staff maintained room cleanliness and the bedding is comfortable. Housekeeping staff and porters are wonderfully helpful.

There are no windows. The adjoining room having guest with babies crying caused a bit of discomfort, otherwise everything is okay.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

near shopping centre, textile shops,restaurants nearby

room is small and not suitable for family


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Location,cheap & friendly


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The hotel is situated within the train stations. Restaurants & eateries are within reach & plenty.

Too near by the roadside & its pretty noisy early in the morning as traffic starts & my room was located in lower floor.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

staff are friendly, hotel are good to stay and i really enjoyed stay there

the floor and some facilities are a bit dusty


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

The room was comfy n location was great

Unfriendly staff


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

All ok.

There was no restaurant within hotel premises. We have to go next door for breakfast.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Value for money,staff very helpful and friendly,you pay 3 star for 5 star room and services,breakfast also good and vary,will come again..sure,you will never regret!

Only one problem there is no free hotel parking for guest travel with car,the only nearest public parking will charge you max. Rm20 for every entrance from 12am to 12 pm and you have to pay rm40 if you stay for one night but still worth due 24hrs operating with watchmen.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Very good staff..

Noise at night.


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

I liked the stay in the hotel, friendly staff, budget friendly,near to Malls like Sogo etc..


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Its very near to d shopping area n everythng is there.

Some of d counter people not very friendly n no smile. But d concierge men are very good n helpful. I like them. Other than that its ok. Tq


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Near to shopping area, nice design, room facilities of a high-end budget hotel (high speed free wifi, safe deposit, comfortable bed & room, iron & board in room, hair dryer, nice shower)

Breakfast is ok but additional variety would be an added value


Staff: 5 Staff Clean: 5 Clean Value for money: 5 Value for money
Services: 5 Services Comfort: 5 Comfort

Staff are friendly and helpful