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The Pacific Sutera
No 1 Sutera Harbour Boulavard (Kota Kinabalu) 88100

The Pacific Sutera
Part of the Sutera Harbour Resort, The Pacific Sutera offers contemporary rooms with beautiful views of the South China Sea and its 27-hole golf course. An outdoor pool and bowling alley are available. The Pacific Sutera is a 15-minute drive from Kota Kinabalu International Airport and 10 minutes' by car from the city centre. For guests who drive, free parking is available. Spacious and modern, rooms at The Pacific Sutera feature clear floor-to-ceiling windows and free Wi-Fi. Each is equipped with a cable/satellite TV complete with Chinese channels, personal safe and tea/coffee making facilities. Free dental kits, shower kits and slippers are provided. Guests can exercise at the resort’s fitness centre, enjoy a massage at Mandara Spa or watch movies at the hotel's mini cinema. Added convenience is provided with a business centre and tour desk. Friendly staff are fluent in English, Malay and Chinese. Chinese cuisine is served at the Silk Garden Restaurant, while the Cafe Boleh offers Malaysian, local Sabahan and Western dishes. Drinks are available at the Waves Pool Bar, Lobby Lounge and JUGS Lounge.
Score from 1211 reviews
Exceptional 8.3/10
Rooms: 500   calendar  (Search)
Address: No 1 Sutera Harbour Boulavard, Kota Kinabalu 88100  map (Map)

The Pacific Sutera - Photos

What people say

Staff were friendly. Our children were upgraded to an executive room free of charge. Our room was lovely with a view of the pool and the sea. The facilities are pretty good.Hotel staff are very friendly. Room has a lovely view. Sea was clean and sea life was pretty prolific.
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Online Booking The Pacific Sutera

When are you thinking about staying at The Pacific Sutera?

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How do I book at The Pacific Sutera?

Making your reservation at The Pacific Sutera is easy and secure with best rates guaranteed. Fill out your preferred dates of stay above and click the 'check availability' button. Then select the number of room/s you'd like to book and click the 'book now' button. Subsequently a reservation form appears where you will be asked to insert your details to confirm your booking. We will then send you an instant confirmation message by email which you need to show during check-in.

The Pacific Sutera Room information

Room Type Max from
Deluxe Room - Golf View
[Room Information]
2
from
MYR 450.00
Room has panoramic views over the large golf course.

Room Facilities:
Toilet, Telephone, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Radio, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony, Air Conditioning

Deluxe Room - Sea View
[Room Information]
2
from
MYR 504.00
Room features views of South China Sea, Manukan Island and other neighbouring islands.

Room Facilities:
Toilet, Telephone, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Radio, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony, Air Conditioning

Pacific Club Double or Twin Room with Golf Course View
[Room Information]
2
from
MYR 547.50
Offering golf course views, room includes Pacific Club Lounge benefits like free breakfast and evening cocktails.

Room Facilities:
Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony, Air Conditioning

Pacific Club Double or Twin Room with Sea View
[Room Information]
2
from
MYR 615.00
Offering sea views, room includes Pacific Club Lounge benefits like free breakfast and evening cocktails.

Room Facilities:
Toilet, Telephone, Tea/Coffee Maker, Slippers, Shower, Satellite TV, Safety Deposit Box, Refrigerator, Radio, Minibar, Ironing Facilities, Iron, Hairdryer, Cable TV, Bathroom Amenities, Bathroom, Bathrobe, Bath, Balcony, Air Conditioning

Junior Suite
[Room Information]
2
from
MYR 993.00
Overlooking the sea or golf course, this spacious suite comes with a separate living area, a work desk and a TV. En suite bathroom has a bathtub.

Executive Suite
[Room Information]
2
from
MYR 1113.00
This extra spacious suite features large bay windows, a private bar and a comfortable living and dining area. En suite bathroom has a separate bathtub and shower.

Deluxe Suite
[Room Information]
2
from
MYR 1233.00
Featuring more space, this air-conditioned suite has a separate living area, a work desk and a TV. En suite bathroom has a separate shower and bathtub.

Amenities at The Pacific Sutera

Transportation
Shuttle Service (surcharge), Shuttle Service, Secured parking, Car Rental, Bicycle Rental, Airport Shuttle (surcharge)
Shops
Souvenirs/Gift Shop, Shops in Hotel, Minimarket on site, Barber/Beauty Shop
Services
Wi-Fi/Wireless LAN, Internet Services, Free Wi-Fi Internet Access
Pools and wellness
Swimming pool, Spa & Wellness Centre, Sauna, Private Beach Area, Outdoor Swimming Pool, Massage, Fitness Centre
Miscellaneous
Wheelchair accessible, Rooms/Facilities for Disabled Guests, Non-Smoking Rooms, Elevator, Bridal Suite, Airconditioning
General
WiFi everywhere, Private parking, Parking on-site, Parking , Free Parking
Front-desk/reception area services
Valet Parking, Tour Desk, Safety Deposit Box, Newspapers, Luggage Storage, Currency Exchange, Concierge Service, ATM/Cash Machine on site, 24-Hour Front Desk
Food & Drink
Room Service, Restaurant (buffet), Restaurant (à la carte), Restaurant, Breakfast in the Room, Bar
Entertainment and children services
Nightclub / DJ, Karaoke, Children's Playground, Babysitting/Child Services
Common areas
Garden, Games Room
Cleaning services
Shoe Shine, Laundry, Ironing Service, Dry Cleaning
Business facilities
Meeting/Banquet Facilities, Fax/Photocopying, Business Centre
Activities
Water Sports Facilities on site, Tennis Court, Table Tennis, Squash, Snorkelling, Golf Course (within 3 km), Diving, Darts, Cycling, Bowling, Billiards, Beach

Food & Drink

Waves Pool Bar:
Perched on the edge of the South China Sea, Waves Pool Bar overlooks the islands of the nearby marine park. Sunken into the pool, the swim-up bar serves a wide range of beverages and local and international delicacies. The bar also serves the poolside seating area.

Silk Garden:
Silk Garden serves only the best in Chinese cuisine and specialises in Sichuan dishes. Located next to the tranquil gardens of The Pacific Sutera on the one side with sweeping views on the other, dining at Silk Garden is a memorable experience.

The Pacific Lobby Lounge:
The lobby lounge has an elegant and laidback atmosphere and is furnished with full-length windows overlooking the gardens and the sea. Order a coffee or a sunset cocktail and enjoy the soothing sounds of the live band.

JUGs:
This fun pub and bar features two lively DJs, a big screen TV for sports events and a wide selection of drinks. Every Friday and Saturday night is Ladies's Night, with house-pour on the house all night long for the ladies.

Cafe Boleh:
This 24-hour restaurant serves an à la carte menu all day. It's also very popular for its elaborate breakfast and dinner buffet and the Weekend High Tea.

Hotel information details

Sutera Harbour Resort boasts an impressive inventory of 956 immaculate rooms through the 456 rooms found at resort-style The Magellan Sutera and the 500 rooms found at city-style The Pacific Sutera. All rooms are meticulously furnished with views of either the South China Sea, speckled with the islands of the Tunku Abdul Rahman Marine Park, the undulating greens of the Sutera Harbour Golf Course or the manicured gardens.

Providing Kota Kinabalu and Sabah's premier resort hotel accommodation means that staying at Sutera Harbour Resort means luxury accommodation of the highest standard. All rooms are equipped with lavish amenities, stylish finishes and oversized, plush beds making your time in the rooms, as unique and memorable as anywhere else on the resort property.

Important information to guests

Please inform The Pacific Sutera of your expected arrival time at least 24 hours in advance. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that details of a valid credit card are required at the time of reservation to guarantee the booking. Credit card used to guarantee the booking must belong to the guest checking in. Guests checking in must be 21 years old and above. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Information about the area

With water the focus of Sutera Harbour Resort, there is more than enough to keep you busy on, under and next to the water.

There is never a dull moment at Sutera Harbour Resort with more activities than you can shake a stick at the fun never sets.

Sutera Harbour Resort is Kota Kinabalu and Sabah’s premier leisure and life-style resort and part of a healthy life-style is exercise. Through many choices of sport and fattiness activities, we ensure that our guests and members have plenty of options to stay fit and healthy.

Being a fully integrated Resort means that Sutera Harbour Resorts also caters to our younger guests. To that end entertainment, facilities and activities to keep the little ones busy abound and best of all, most of them are supervised, which means that parents can leave their children to have fun whilst they go off in search of fun of their own.

Room information details

The Pacific Sutera features 500 immaculate rooms and suites, with the comfort and luxury that has made it Kota Kinabalu's preferred hotel accommodation. Featuring 12 floors, each room comes with a view of the sparkling waters of the Tunku Abdul Rahman Marine Park with the nearby islands dotting the coast, or the undulating greens of the golf course with Kota Kinabalu and the mountains beyond.

The Pacific Sutera Policies

Check-in
14:00 -
Check-out
- 12:00
Accepted CreditCards at Hotel
The hotel reserves the right to preauthorise credit cards prior to arrival.
American Express, Visa, MasterCard, Diners Club, JCB
Cancellation Policy
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children and Extra Bed Policy
All children are welcome.
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 100 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy
No deposit will be charged.
VAT and city/tourist taxes
5 % Tax is not included.
10 % service charge per room per night is not included.
There is no city/tourist tax.
Internet
Wi-fi is available in public areas and is free of charge.
Meal Plan
Buffet breakfast is included in the room rate.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.

Terms and Conditions

We never charge your credit card when you make a reservation - you will pay for your stay at the hotel. Our reservation service is free of charge, without any administration fees. Cancellation is also free of charge unless it is clearly stated. We take the privacy of your personal data very seriously. All your personal data is encrypted and processed securely. More information can be found in our terms and conditions and privacy statement.

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